Remove 2024 Remove Decision-making Remove Digitalization Remove Innovation
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Traits of Startup Unicorns in 2024 [Data + Expert Insights]

Hubspot Sales

Image Source New Technology Behind almost every unicorn startup is research, innovation, and new technology. Some examples of unicorns that are developing innovative technology are: OpenAI , the company behind ChatGPT. Notion , a digital workspace. Still curious about making an investment in one of these businesses?

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CX Trends 2024: Unlock the power of intelligent CX

Zendesk

At Zendesk, we think deeply about the customer experience and how to make it better for every party involved. They fall into three innovation areas: AI and intelligent experiences Data and trustworthy experiences Next gen and immersive experiences AI and intelligent experiences The best customer experience is one with a personal touch.

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3 Key Change Management Strategies for 2024

AchieveIt

To promote flexibility, businesses can participate in activities that encourage innovative thinking, trial and error, and collaborative problem-solving. This fosters adaptability and promotes innovative thinking. It focuses on understanding and acceptance, which makes the transition to the ‘new normal’ easier.

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Top 35 customer service and support podcasts for 2024

Zendesk

These digital platforms bring together a diverse range of perspectives from industry experts, CEOs, consultants, and front-line service providers, who discuss emerging trends, challenges, and effective solutions in customer service and support.

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Beyond the Horizon: GenAI and Ethical Leadership

MDI Training

GenAI presents vast innovation poten tial , automating complex tasks, enhancing decision-making, and radically improving efficiency across various sectors. I have come up with 9 ethical considerations leaders have to make when it comes to integrating GenAI in their workplaces (this may also come up in the keynote).

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8 Eternally Human Leadership Competencies

MDI Training

The ability to adapt to new circumstances , think on one’s feet, and make decisions in uncertain environments is a skill that relies heavily on human intuition and experience. Ethical Decision-Making: Leaders are frequently faced with ethical dilemmas that require moral reasoning and judgment. by Aline | 29.

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Identify Your AI Strategy for 2024

OnStrategyHQ

This isn’t a comprehensive guide for building your AI strategy but rather a background and foundation for helping your organization begin the conversation to bring AI into your organization holistically in 2024. Innovation often involves venturing into uncharted territory, which can be risky but also rewarding.