Red Star Kim

FEBRUARY 15, 2024

Coaching Coaching is about goal achievement, behavioural change and improved performance. It’s worth touching on some related skills : Facilitating Essentially, facilitation is about making communication, interaction, collaboration or learning easier. The terms (e.g. The focus is usually on what to do in the future.

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Red Star Kim

AUGUST 29, 2023

responses to the electoral roll increased by 2% when a £5k and £10k lottery element was introduced in reminder letters) SOCIAL – We are social beings – we care about what our peers are doing, and what they think of us. Change management) appeared first on Kim Tasso.

Management 130

Management Marketing Decision-making Government 130

Red Star Kim

JANUARY 26, 2024

We talked about Imposter Syndrome. Some reported that they overthink, suffer from repetitive negative thinking patterns or have overly critical thoughts about themselves. Delegates shared experiences about assuming a worst-case scenario, worrying about increased workloads and panicking in advance of a presentation.

Meetings 130

Meetings Digitalization Communication Management 130

Red Star Kim

OCTOBER 20, 2023

Mind maps help you think about the ideal structure and flow of a topic. Marketing is no longer about the stuff that you make, but about the stories you tell.” “Marketing is no longer about the stuff that you make, but about the stories you tell.” Mind maps reveal the key points. Synthesise into three key points.

Media 130

Media Communication Marketing Digitalization 130

Red Star Kim

NOVEMBER 24, 2023

He tackled the confusion between mentoring and coaching and was evangelical about social learning and paying-it-forward. I enjoyed his story about an Emmy-award winning director who called up people with “Can you help me with…” requests. Think hard about what a good client experience really looks like and ensure consistency.

Digitalization 130

Digitalization Leadership Marketing Brainstorming 130

Red Star Kim

DECEMBER 7, 2023

Maybe I have read too many business skills books to get enthusiastic about any one volume now. The patterns of NLP applied to business interactions by Daryll Scott appeared first on Kim Tasso. Published by Noggin £14.99 There were a few nuggets in here but as an experienced NLP practitioner there wasn’t much new.

Emotional Intelligence 130

Emotional Intelligence Publishing Communication Negotiation 130

Red Star Kim

FEBRUARY 8, 2024

Talking about targeting with fee-earners Surprisingly, fee-earners are sometimes unclear about who they are targeting. and Relationship Protection Index (RPI) Targeting: Think about the future These tools are helpful where you have a blank sheet with regards to targeting – such as when you are entering a new market.

Value Proposition 130

Value Proposition Key Account Management Digitalization Sales 130

Red Star Kim

FEBRUARY 12, 2024

We talked about the link between the message (content) and the channel (medium) Vary the pace – Use some short sentences. 20% Really useful 80% Possibly useful for some writing Are there written guidelines for how to write about your firm 60% Yes – and they are used 40% Yes – but they are not used To what extent do you use media relations?

Media 130

Media Financial Services Advertising Decision-making 130

Red Star Kim

AUGUST 7, 2023

Raya Blakeley-Glover, Global Head of Business Development – Markets and Business Relationships, Bird & Bird Amanda Afful, Senior BD Executive, Bird & Bird (Moderator) Employee communications There was a discussion about the importance of internal communication for stakeholder engagement and buy-in.

Communication 130

Communication Management Value Proposition Stakeholders 130

Red Star Kim

AUGUST 24, 2023

So here is a Book review: All you need to know about commercial awareness by Christopher Stoakes. About the author Christopher Stoakes was originally a lawyer. Overview of “All you need to know about commercial awareness” This is an ideal book for those entering the world of work. And he has taught on MBA courses.

Finance 130

Finance Government Profitability Banking 130

Red Star Kim

DECEMBER 15, 2023

His next question was “What do I do about it?”. There’s mention of the book “ The body keeps the score: Brain, Mind and Body in the healing of trauma” by Dr Bessell van der Kolk – which is an excellent if challenging book to read about trauma). Mind-Body healing practices The author talks about shame.

Emotional Intelligence 130

Emotional Intelligence Meetings Communication Leadership 130

Red Star Kim

NOVEMBER 2, 2022

Change management – Change Catalyst book review by Kim Tasso The change catalyst – secrets to successful and sustainable business change” by Campbell MacPherson. It helps if you are specific about what you want people to do at each step – and start small rather than overwhelming them with too much information at the outset.

Communication 130

Communication Management Stakeholders Emotional Intelligence 130

Red Star Kim

MARCH 4, 2024

And they may want to be fully prepared if their superiors ask questions about what is happening in the team. So they ask you detailed questions about your thinking and actions so that they can learn more about you. Think about what information they need. They are learning. Be empathic and try to adopt their perspective.

Management 147

Management Communication Leadership Digitalization 147

Red Star Kim

JULY 6, 2022

You can read more about Coaching and Mentoring services from Kim Tasso management consultant. Please call (07831 687882) if you’d like to talk about your ideas and requirements. Coaching solutions appeared first on Kim Tasso. Coaching resources. The post Lonely at (or on the way to) the top?

Management 130

Management 130

Red Star Kim

OCTOBER 19, 2023

transactional, consultative etc) a delegate talked about fact-based selling. Finding a suitable location (quiet and without interruptions) to make calls when working in an office environment was sometimes a challenge. Fact-based selling When discussing different styles of selling (e.g.

Emotional Intelligence 130

Emotional Intelligence Value Proposition Decision-making Digitalization 130

Red Star Kim

NOVEMBER 1, 2023

Protectionism – Some fee-earners could be insecure and defensive about sharing client information and relationships. Knowledge, familiarity, trust, different fee structures and perceived quality were amongst the issues. The culture and rewards systems sometimes worked against integrated client teams.

Key Account Management 130

Key Account Management Account Management Value Proposition Client Relationships 130

Red Star Kim

NOVEMBER 13, 2023

We talked about the importance of employer brands too ( Employer Value Proposition – EVP – at DAC Beachcroft is described in this post PM Conference Report 2022: Strategy implementation (kimtasso.com) ). Assessment of private client lawyers I was asked about the value of assessments in the recruitment process.

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Red Star Kim

MARCH 6, 2023

Be more strategic – A metaphor: Analyse, join and align the dots Be more strategic – A metaphor: Analyse, join and align the dots At the start of the session we talked about what strategic means to us and how we explain the need for strategy to our internal stakeholders. Here we collect and analyse the data – often from many sources.

Strategic Thinking 130

Strategic Thinking Cybersecurity Digitalization Stakeholders 130

Red Star Kim

NOVEMBER 18, 2022

He opened the day with a show of hands on how we were all feeling about the future. Who knew you could learn about strategy implementation by considering how to empty a dishwasher? see Video – The art of storytelling – Kim Tasso explains and demonstrates ). His firm had postponed its partner awayday to enable him to do so.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

Red Star Kim

MAY 16, 2023

This helps everyone to be clear about the plan and outcome expected People are considered effective when they accomplish what they set out to accomplish – so stating your needs and goals, and reinforcing this with the way you explain them is important. Sum up the main point and your agreement.

Communication 130

Communication Brainstorming Decision-making Marketing 130

Red Star Kim

SEPTEMBER 26, 2023

Much of the work in creating a change movement is understanding how people feel about the past and the prospect of change in the future. Lewin, an early writer on individual change, talked about the need to “unfreeze” people from the way they usually behave. Emotions play a greater role than often anticipated. This is empathy.

Management 113

Management Co-Creation Communication Leadership 113

Red Star Kim

SEPTEMBER 29, 2023

There was debate about the importance of Government hearing the collective voice of professional services as a standalone sector. There were also suggestions about possible tax incentives for emission reductions by businesses. Until recently, the Forum was a full member of the Government’s Professional & Business Services Council.

Meetings 130

Meetings Government Management Finance 130

Mike Kunkle

AUGUST 8, 2023

Everyone seems to be talking about the importance of our people, but very few seem to have a true talent development plan. In my book, I quote Daniel Kim, co-founder of Pegasus Communications Inc. Kim continues, “The key thing to remember is that all the parts are interrelated and interdependent in some way.

Sales 188

Sales Prioritization Innovation Leadership 188

Red Star Kim

SEPTEMBER 22, 2022

Some people feel anxious about the potential difficult interactions or rejection that might ensue. managing expectations about the likely outcomes from both inbound and outbound calls. asking PAs about the best time to call and. We talked about some frameworks in how to structure follow up communications at the session.

Emotional Intelligence 130

Emotional Intelligence Communication e-Learning Digitalization 130

Red Star Kim

JULY 13, 2023

My takeaways from the insightful facilitators and panellists were: Recruitment of lawyers is down on previous years whereas business support is up Increase in tax hires in law firms Increase in marketing roles (exceeding 2019 numbers) Whilst training/learning roles shrunk compared to 2019 there was an increase in employee relations roles Legal sector (..)

Management 130

Management Remote Working Acquisition Finance 130

Red Star Kim

OCTOBER 24, 2022

It captures the steps fee-earners must prepare for and manages expectations about the length of the sales process. They saw how automation could both prompt fee-earners about the next actions to take and remind them to share information about what had happened at previous interactions. Rabbits, deer and elephants.

Meetings 100

Meetings Value Proposition Key Account Management Account Management 100

Red Star Kim

SEPTEMBER 8, 2023

There was an interesting debate about the extent to which the Covid pandemic disrupted economic and business cycles ( The UK economy is bigger than we thought. Naturally there was a discussion about inflation and interest rates which have significant impact on investment, costs and pricing.

Procurement 147

Procurement Value Proposition Finance Artificial Intelligence 147

Red Star Kim

JULY 7, 2023

And while people may consciously agree with the concept their (sometimes unconscious) reactions and emotions about the impact on individuals remain unaddressed. This led to discussions about performance management. Hearts – Emotions Attitude to change – Typically we think about the change we wish to promote in others.

Management 130

Management Emotional Intelligence e-Learning Leadership 130

Red Star Kim

SEPTEMBER 7, 2023

The post Market research: Professional services benchmark and accountancy profession statistics appeared first on Kim Tasso. Professional Services – A benchmark for 2023 An interesting report commissioned by Unit4 (the SaaS ERP provider) looks at trends in the professional services market (PSM) across Europe and the US.

Marketing 130

Marketing Financial Services B2B Media 130

Red Star Kim

MARCH 30, 2023

Requests for further information about the Managing Partners’ Forum leadership development – full descriptions of the modules and prices for 2023 should be emailed to mpf@pmint.co.uk

Leadership 130

Leadership Emotional Intelligence Digital Transformation Management 130

Red Star Kim

FEBRUARY 9, 2023

While some firms used CRM systems (Microsoft Dynamics and SalesForce were mentioned) to overcome a lack of internal communication about referrers and clients and past and current cases, many reported that they lacked good enough data to conduct analysis to support cross-selling initiatives. That’s how you get ahead – you push boundaries.’

Management 130

Management Emotional Intelligence Cybersecurity CRM 130

Red Star Kim

JULY 17, 2023

It was interesting to hear that many delegates – both young and old – felt anxious about using new technology. Reframe – There was a discussion about the impact of cognitive distortions and negative self-talk. We also talked about associating with positive people (radiators) rather than negative people (drains).

Communication 130

Communication Meetings Financial Services Government 130

Red Star Kim

JUNE 20, 2022

About the author. Coaching is about change and action. There are interesting observations about the similarities and differences between counselling and coaching. She observes that the more you know about the content, the more likely you are to be seduced into the role of expert. The client sets the agenda.

Client Relationships 130

Client Relationships Facilitation Brainstorming Meetings 130

Red Star Kim

NOVEMBER 2, 2023

Activators then proactively engage clients in conversations about potential issues and opportunities. When inspiration strikes, she goes into Osborne Clarke’s in-house studio, records a video in about 20 minutes, and posts it on LinkedIn. She also creates thought leadership videos.

Client Relationships 130

Client Relationships CRM Financial Services Decision-making 130

Red Star Kim

OCTOBER 3, 2022

There was also this fabulous comment “Kim had so much in-depth knowledge. Other techniques for improving visual impact were explored: 10 Useful Findings About How People View Websites | CXL (August 2022) relevant findings for pitching (in Western societies) include: The top-left corner gets the attention first. Following up.

Decision-making 130

Decision-making Communication Meetings Marketing 130

Red Star Kim

OCTOBER 25, 2023

And we subsequently had a conversation about CogniClick. But I had previously read her excellent sales book “Sales Mind: 48 tools to help you sell” a while ago (I aim to publish a summary review shortly).

Banking 130

Banking Artificial Intelligence Cybersecurity Key Account Management 130

Customer Think

NOVEMBER 4, 2023

Podcast Today’s interview is with Dr. Peter Kim, Professor of Management and Organization at the University of Southern California Marshall School of Business and author of a newly published book called How Trust Works: The Science of How Relationships Are Built, Broken, and Repaired.

Publishing 45

Publishing Organization Management 45