Account Manager Tips

MAY 25, 2021

Before we get to that, let me explain how key account management became a business strategy. Key account management origin story Once upon a time, not only did sales reps win the client, they also supported them long after the deal was done. Sales people won the clients. Key account managers kept them. Kurzrock, W.

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Account Manager Tips

OCTOBER 11, 2021

Do this instead: Plan your week around your priorities. Has no plan Which clients need an account plan? Account plans are help you define your key account strategy. Commit to targets Plan activities Coordinate resources Manage risk Get results. A bad account manager is all talk, no action.

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Arpedio

JUNE 1, 2023

Key Takeaways From SAMA 2023 Annual Conference ← Back to blog Once again, The Strategic Account Management Association (SAMA) brought together sales and strategic account management professionals from around the globe for their annual conference. Now that the conference has come to an end, it’s time for a recap.

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ProlifIQ

JUNE 21, 2023

Strategic Accounts Strategic planning requires individuals and a team to identify and identify and manage strategic accounts that play a pivotal role in driving account growth and achieving company goals. Account plans are instrumental in managing and retaining strategic accounts.

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PandaDoc

APRIL 21, 2023

However, this is sometimes easier said than done, and many sales organizations struggle to develop a strategy that gets real results. Benefits of implementing successful account management strategies Successful account management strategies enable you to build win-win alliances with your most significant clients.

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Arpedio

JANUARY 5, 2024

Key Responsibilities of Account Managers Account managers are entrusted with a variety of responsibilities that collectively aim to fortify the client-agency relationship. The amalgamation of account management and customer success shapes a customer-centric culture that resonates throughout the organization.

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Janek Performance Group: Account Planning

JULY 13, 2021

One of the buzzphrases swirling around the sales stratosphere over the last few years is Strategic Account Management, or SAM. Also called key account management, SAM is a methodology that involves identifying important accounts and cultivating mutually beneficial relationships with those clients. But they aren’t.

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Mercuri International

MAY 23, 2023

In the world of sales, AI offers huge potential — and it could be what strategic account managers have been waiting for…if used correctly. AI tools to augment the SAM might include: Integration of AI in the sales process to streamline and optimize. White spot analysis to identify gaps in the account approach.

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Engage Selling

FEBRUARY 12, 2020

Quarterly business reviews are essential for understanding potential growth with existing customers, retention issues and future opportunities. They are just as crucial for troubleshooting where sales performance isn’t meeting expectations, as well as for measuring the return on investment your … Read More »

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Account Management Skills

AUGUST 24, 2021

A reminder also that my next Account Accelerator programme starts on 23rd of September. This is a transformational programme for agency account managers and account directors to take your agency from unpredictable project revenue to more predictable account growth. And are we helping them to meet them?

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SmartKarrot

MARCH 7, 2022

Develop and implement tailored and proactive customer programs that provide continued value to the customer and drive long-term account growth. Be the voice of the customer and provide inputs and feedback into other parts of the organization including; Product, Sales, Engineering, Machine Learning, and others.

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SmartKarrot

NOVEMBER 9, 2021

Drive strategic use of SMI’s data across the client organization and identify areas for account growth. Develop case studies, set account plans, and present actionable insights to clients. Liaising between internal departments (including sales & pre-sales) & delivering exceptional service.

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SmartKarrot

FEBRUARY 1, 2022

Manage a portfolio of accounts with a focus on renewals and up-sell conversations. Become the customer advocate in Hibob, collaborating with the Product, Development, Marketing and Sales teams. Meet net retention and CSAT/NPS KPIs through data-driven analysis, planning and execution. Apply here: [link] .

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SmartKarrot

DECEMBER 17, 2021

Provide feedback and input to the product teams to help guide the development to meet current customer needs. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential. Identify opportunities for account growth within your managed accounts.

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SmartKarrot

JANUARY 27, 2022

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Fathom As a Head of Customer Success, you will manage and monitor the client-side of the implementation process, delivering best-in-class client service and meeting every milestone. Identify opportunities for account growth within your managed accounts.

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SmartKarrot

SEPTEMBER 3, 2021

Proactively address gaps in product adoption and work with customers in order to achieve account health. Identify opportunities for account growth and provide technical expertise and support to Revenue to help close expansion opportunities. Record all activity, leads, account plans, client and business-critical information.

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SmartKarrot

NOVEMBER 24, 2021

Guide the development, execution, and maintenance of tailored Account Growth Plan and Playbook. Collaborate with sales leadership to design account handoff processes. Design and implement account tiers, ensuring each account is served efficiently and effectively based on size.

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Account Management Skills

MARCH 20, 2023

I have worked in many different kinds of assets of account management, I mean the full spectrum, I have done roles, which have been very hybrid and touched a little bit on project delivery and account management. The AM role for me, I rely on the account manager to have an eye on the future. So that’s it.

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SmartKarrot

JULY 21, 2020

Drive Customer Success, retention, foster account growth and promote advocacy within your customer base. The main objective of this role is to lead a team within an established community of practice to help develop and execute the strategic account plan.

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SmartKarrot

NOVEMBER 25, 2020

Lead the CSMs through the development and management of strategic account plans and business reviews that can be used to create internal and customer alignment with their desired outcomes. Develops and drives strategic plans to meet performance expectations and identifies expansion opportunities to drive growth within key accounts.

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Account Management Skills

MARCH 29, 2021

Now if you are an account manager, and you want to raise your value, increase your confidence, improve your consultancy skills, and grow your existing accounts, then come and join me at the Account Accelerator Programme. And who’s going to speak to the client, who’s going to lead the meeting? Thank you.

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Account Management Skills

MARCH 23, 2021

I’ve asked Simon to share with us a little bit more about the role of a planner in an agency, how they work with the account management team, how it adds value to clients and leads to client retention and at what point an agency should consider having one. I think is a contributing factor.

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