SmartKarrot

JANUARY 27, 2022

Provide reporting on account progress and forecasts. Build and nurture relationships with key stakeholders to ensure alignment. Provide feedback to the product, sales, marketing, and executive team to ensure the client voice is present. Identify opportunities for account growth within your managed accounts.

Customer Success 19

Customer Success Stakeholders Account Growth Facilitation 19

SmartKarrot

FEBRUARY 1, 2022

Oversee customer onboarding, strategic business reviews, success plans, contract renewals and upsell opportunities. Own metrics related to the successful onboarding, retention, and growth of Teampay customers. Being the main point of contact between the company and your portfolio of named accounts. Apply here: [link] .

Customer Success 19

Customer Success Onboarding Account Planning Healthcare 19

SmartKarrot

SEPTEMBER 3, 2021

Work closely with Axon’s marketing and training teams to conduct regular training webinars and calls. Execute the onboarding and implementation of customer data, while ensuring milestones and timelines are achieved. Proactively address gaps in product adoption and work with customers in order to achieve account health.

Customer Success 19

Customer Success Onboarding Account Growth Client Relationships 19

SmartKarrot

SEPTEMBER 23, 2022

Set account growth goals and drive results. Developing into a subject matter expert (SME) on products used by Travel Associates with the ability to upskill stakeholders and customers on the platform. Expertise in supporting a wide range of stakeholders for internal and external projects. Apply here: [link].

Customer Success 15

Customer Success Stakeholders Account Growth Onboarding 15

SmartKarrot

OCTOBER 1, 2021

Hire and onboard new team members who will quickly become strong individual contributors. Own the ultimate success of the customers, including product adoption, retention, and growth opportunities. Be responsible for key customer success metrics including NPS, account growth, forecasting, and revenue retention.

Customer Success 19

Customer Success Account Management Onboarding Account Growth 19

SmartKarrot

DECEMBER 17, 2021

Oversee the creation and direction of training materials that can be used to supplement customer onboarding and ongoing customer support. Act as a subject matter expert; making sure you’re keeping up to date with industry trends, market knowledge and product updates.

Customer Success 19

Customer Success Onboarding Account Growth Account Planning 19

SmartKarrot

APRIL 5, 2022

Partner cross-functionally with support, professional services, and sales and marketing departments to create customer success that drives positive customer satisfaction and account growth. Work closely with sales to ensure a smooth onboarding process. Be the brand ambassador and drive advocacy of the RC platform.

Customer Success 19

Customer Success Account Growth Customer Experience Stakeholders 19

SmartKarrot

JULY 14, 2021

Work cross-functionally with Sales, Marketing, Engineering, and Finance to deliver the best customer experience for the customers. Work collaboratively with other stakeholders to get the best outcome for the customer. Ensure regular and proactive value-add contact with your customers, creating a partnership with key stakeholders.

Customer Success 10

Customer Success eCommerce Account Growth Stakeholders 10

SmartKarrot

JULY 12, 2021

As a Director of Customer Success, you will determine the strategic and tactical customer service direction of the Customer Success team to ensure the achievement of corporate goals related to account retention, revenue growth through customer renewals and customer satisfaction. Apply here: [link].

Customer Success 10

Customer Success Onboarding Account Growth Customer Experience 10

SmartKarrot

MARCH 17, 2021

Partner closely with marketing to develop, launch, and track successful campaigns at scale. Identify opportunities to develop new training materials designed to ensure successful customer onboarding, support business-wide adoption, and deepen 1WorldSync adoption. Identify opportunities for account growth within your managed accounts.

Customer Success 10

Customer Success Onboarding Account Growth Stakeholders 10

SmartKarrot

DECEMBER 22, 2020

Driving successful project implementation support, onboarding, and utilization of products. Delivery regular business reviews to client stakeholders. Perform customer onboarding and training with an expert-level understanding of the products and technical details of media and site pixeling.

Customer Success 10

Customer Success Onboarding Stakeholders Profitability 10

SmartKarrot

NOVEMBER 25, 2020

Lead the CSMs through the development and management of strategic account plans and business reviews that can be used to create internal and customer alignment with their desired outcomes. Collaborate with Customer Marketing to identify, execute, and measure the effectiveness of customer retention programs.

Customer Success 10

Customer Success Stakeholders Onboarding Account Growth 10

SmartKarrot

JUNE 15, 2021

Apply here: [link] Role: Customer Success Manager Location: Remote, United Kingdom Organization: InVision Group As a Customer Success Manager, you will build deep relationships with relevant stakeholders and decision-makers at the customers and prospects, always putting the customer value front and centre.

Customer Success 10

Customer Success CXM Stakeholders Performance Review 10

SmartKarrot

FEBRUARY 4, 2021

Role: Director of Customer Success Location: Remote, New York, NY, US Organization: Urbint As a Director of Customer Success, you will own the ultimate success of Urbint’s customer base; this includes seamless customer onboarding, project success, retention, and renewal. Identify, recruit, and onboard high potential partners.

Customer Success 10

Customer Success Logistics Customer Life Cycle Onboarding 10

SmartKarrot

FEBRUARY 12, 2021

Onboarding, Training, Customer Support, User Advocacy for Global Clients (Users in over 80 countries). Create an onboarding process for new team members. Create a company-wide culture of Customer Success ( Marketing, Sales, Product, Sales, Exec). Foster collaboration within the team and across the customer lifecycle.

Customer Success 10

Customer Success Transportation Insurance Financial Services 10

SmartKarrot

APRIL 16, 2021

Apply here: [link] Role: Customer Success Manager – EMEA Location: London, England, United Kingdom Organization: Algolia As a Customer Success Manager, you will drive the onboarding, adoption, retention and overall success of the customers. Own and forecast numbers/run QBR’s / MBR’s with clients and stakeholders.

Customer Success 10

Customer Success e-Learning Customer Experience Onboarding 10

SmartKarrot

MARCH 8, 2022

Caroline Andreola is a Client Success Strategy professional with product development, product marketing, commercial planning, customer success , and project management skills to name a few. Donna is known for helping high-growth companies acquire and retain loyal, happy, and satisfied customers. Caroline Andreola. Dana Alvarenga.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

SmartKarrot

APRIL 15, 2020

Manage the onboarding of new clients. Own the success of your portfolio customers on VWOHelp build loyalty by creating an excellent relationship with the customers working closely with the training teams, undertake operational and methodological training for your accounts. Apply here: [link]. Prepare monthly, quarterly etc.

Customer Success 8

Customer Success Account Management Onboarding Retail 8

Account Management Skills

MARCH 20, 2023

As Kio says, the pure account management role is very much about understanding the client’s business and market, looking proactively at how the agency can bring more value and having those client improvement conversations. The AM role for me, I rely on the account manager to have an eye on the future.

Digitalization 52

Digitalization Account Management Decision-making Management 52

SmartKarrot

JULY 18, 2022

Role: Director, Customer Success Location: Remote, Maryland, United States Organization: Riverbed Technology As a Director of Customer Success, you will manage to customer success metrics including ARR retention and growth and customer satisfaction (NPS). Ensure a successful and robust onboarding experience for all new customers.

Customer Success 3

Customer Success Stakeholders Account Growth Onboarding 3

SmartKarrot

JANUARY 6, 2022

Facilitate onboarding, fulfillment, training, and ongoing account review and modification across several business divisions. Capture and communicate the impact of the team’s work to both internal and external stakeholders. Meet quarterly goals to support corporate initiatives. Increase renewal rates and reduce churn.

Customer Success 3

Customer Success Finance Account Growth Facilitation 3

Account Management Skills

AUGUST 24, 2021

A reminder also that my next Account Accelerator programme starts on 23rd of September. This is a transformational programme for agency account managers and account directors to take your agency from unpredictable project revenue to more predictable account growth. I’m working toward that plan. Jenny 03:39.

Account Management 98

Account Management Management Account Planning Co-Creation 98

SmartKarrot

OCTOBER 12, 2022

In the B2B world, the customer experience is crucial for businesses to differentiate themselves in a crowded market. Customer account journey for B2B organizations can help with this. . The B2B customer experience is affected by various touchpoints throughout the customer account journey. Onboarding. Sign-up process.

B2B 10

B2B Onboarding Customer Success B2C 10