SalesGlobe

JULY 13, 2022

We’re talking about mergers and acquisitions today. We also know that technology acquisitions is leading the way. We have other acquisitions, mergers that have happened before that. And there’s three different types of synergies that are the focus of the acquisition. I’m not sure. Mark Donnolo.

Acquisition 52

Acquisition Sales Account Management Financial Services 52

Account Management Skills

MARCH 29, 2021

We discussed everything to do with account management, including why David thinks the account management role is the most difficult role in the whole agency. I hope you come away with lots of new ideas about the account management role. Baker , who is a legend in the agency world.

Account Management 40

Account Management Management Client Relationships Decision-making 40

Red Star Kim

FEBRUARY 15, 2024

All of them (to a greater or lesser extent) result in learning and the acquisition of new skills and behaviours. The Chartered Management Institute has a consulting competency framework and offers various levels of consultancy qualifications. The terms (e.g. What is a consultant? Consultancy.uk

Facilitation 130

Facilitation Decision-making Emotional Intelligence Acquisition 130

Red Star Kim

JANUARY 16, 2023

Increase profile through thought leadership. Client Experience (CX) and thought leadership remain top business development priorities. Creating thought leadership and insight campaigns. Improving/establishing account management. Improving project management on client engagements. Differentiate the brand.

Marketing 130

Marketing Co-Creation Government Artificial Intelligence 130

Brooks Group

MARCH 6, 2024

Sales Effectiveness Goal: Acquire New Customers Another important way to measure sales effectiveness is by tracking growth in two areas: new customer acquisition and retention and expansion of existing accounts. Begin by identifying the KPIs that will help your team be most effective at account management.

Organization 88

Organization Account Management Sales Sales Training 88

SalesGlobe

APRIL 26, 2022

Due to a recent acquisition , the goal was to implement a consistent definition and pursuit strategy that supported account management and new business development. The two roles in question, account managers and sales executives had no clear role definition based on expectations.

Transportation 52

Transportation Account Management Acquisition Innovation 52

Brooks Group

MARCH 6, 2023

Further, they develop and train staff on specialized software for managing customer service calls and coordinate with the customer service team to set up new products and services. Analyze Performance Data Sales management involves analyzing performance data to make data-driven decisions and provides effective leadership to sales teams.

Sales Management 52

Sales Management Management Suppliers Sales 52

Arpedio

FEBRUARY 23, 2024

Marketing Operations: Marketing operations focus on the infrastructure, processes, and technologies that enable marketing teams to execute campaigns, measure performance, and drive customer acquisition. This includes marketing automation, lead management, campaign tracking, and ROI analysis.

Acquisition 52

Acquisition Facilitation Artificial Intelligence Decision-making 52

Planview

DECEMBER 19, 2018

Spigit’s mission and commitment has long been to support our customers as they drive sustained innovation by engaging employees in crowdsourced ideation and managing the entire innovation lifecycle. This acquisition is a significant milestone for Spigit, as it brings additional scale and resources to this mission.

Innovation 66

Innovation Acquisition Account Management Leadership 66

SOAR Performance Group

DECEMBER 13, 2023

A challenging market in recent years has caused many companies to reconsider how they balance new account acquisition with existing customer expansion. Keep reading for 3 practical shifts your organization […] The post 3 Practical Ways to Optimize Account Growth appeared first on SOAR Performance Group.

Account Growth 59

Account Growth Acquisition Organization Marketing 59

DemandFarm

MAY 12, 2023

Since customer acquisition has changed within the B2B sphere, the sales funnel is a bit outdated. Specialized Key Account Management tools like DemandFarm come in handy to identify whitespaces and harness key relationships. Key Account Management tools can help build strong, long-term customer relationships to achieve this.

B2B 52

B2B Key Account Management Account Management Manufacturing 52

Mike Kunkle

AUGUST 27, 2019

Sales onboarding for new sales reps and new or promoted sales managers. Ongoing competency development for sales and sales management. Management and leadership development. Developing general “success skills” or business skills (communication, problem-solving, organization/time management, decision making, etc.).

Sales 130

Sales Onboarding Leadership Sales Training 130

SmartKarrot

MAY 27, 2020

Has your mind been pondering around these questions like – ‘What skills are the top account management companies looking for’? Are they even looking for account managers to hire? Let’s see how you can benefit from the best account manager training available online. LAMP Account Management Training .

Account Management 10

Account Management Management Key Account Management Account Growth 10

Mike Kunkle

MAY 11, 2022

Opportunity management is the act of purposefully uncovering and satisfying each buyers’ decision criteria and buying process exit criteria, to successful shepherd the opportunity through the stages of the buying and sales process to a final win decision. Strategic Account Management. Account Planning. Business Acumen.

Co-Creation 130

Co-Creation Sales Sales Training Decision-making 130

SalesGlobe

AUGUST 25, 2022

But now that you’ve done the acquisition, what’s next right? And we made 24 acquisitions along the way, had four transactions with four different private equity firms. You had a lot of acquisitions there. How do you how much of that was acquisition growth? Slowed down just a bit. That’s incredible.

Acquisition 52

Acquisition Sales Decision-making Leadership 52

Arpedio

MARCH 18, 2024

By implementing strategic account planning , sales professionals can devise customized strategies tailored to each high-value client. This inevitably leads to more effective account management, as understanding the hierarchy and key influence points within an organization allows for a precision-based approach to engagement.

B2B 52

B2B Stakeholders Sales Decision-making 52

Account Management Skills

JULY 17, 2023

Roy Murphy from Synthetic is going to provide an update on the current AI landscape, how brands & agencies are using AI, ethical considerations and challenges and we’ll be sharing some specific use cases for account managers. So all of that to say, the idea of being an account manager was not on my radar whatsoever.

Account Management 52

Account Management Meetings Management Digitalization 52

ProlifIQ

JANUARY 27, 2022

Key hires and personnel changes, particularly in leadership positions. mergers, acquisitions, downsizing, expansion). You can’t really do a great job at account-based selling unless you bring all your resources to bear. That place is ideally Salesforce and the key account management app you use to expand its capabilities.

Account Planning 52

Account Planning Stakeholders B2B Key Account Management 52

SalesGlobe

APRIL 19, 2022

According to a global HBR study 70% to 90% of mergers fail to achieve the expected outcomes of the merger or acquisition, and what we know is that many of those outcomes become the responsibility of the sales organization to execute. Communications That Come Too Late. One of the biggest mistakes we see is coverage model assumptions.

Acquisition 52

Acquisition Sales Decision-making Communication 52

SmartKarrot

AUGUST 3, 2022

Grow and manage a team with impact in mind, seeking to maximize ROI and value for customers. Collaborate with peers and Infogrid leadership to define the operating model for Customer Success Managers within the broader account teams. Manage and contribute to campaigns which target new client acquisition and sales.

Customer Success 19

Customer Success Account Management Acquisition Leadership 19

SBI

JULY 1, 2020

Revegy and Finlistics , a B2B sales leadership company that promotes insight-led selling, collaborated on a content series detailing the critical ways in which delivering impactful insights to your customers and prospect positions sales and strategic account teams to develop strategic partnerships.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

SBI

AUGUST 1, 2019

Revegy provides a premier platform for Key Account Management, focused on helping companies optimize revenue growth for their most valuable customers. These insights help the Account Management team identify strategic solutions that align with their customer’s needs. Account Planning. About Finlistics.

Account Planning 34

Account Planning Account Management B2B CRM 34

SBI Growth

JANUARY 21, 2019

Leadership continues to place their confidence and budget into Customer Success. Investment by B2B firms into a Customer Success function continues to outpace all other roles. Growth in Customer Success positions in 2018 was more than 80% above 2017 levels.

Customer Success 74

Customer Success B2B Leadership Value Proposition 74

SBI

AUGUST 2, 2019

Revegy provides a premier platform for Key Account Management, focused on helping companies optimize revenue growth for their most valuable customers. These insights help the Account Management team identify strategic solutions that align with their customer’s needs. Account Planning. About Finlistics.

Account Planning 32

Account Planning Account Management CRM B2B 32

Account Management Skills

NOVEMBER 2, 2021

This episode is for you if you want to use LinkedIn in more effectively to grow your business, or to help your account management career. By the end of nine weeks working with me, you’ll have a repeatable, client centric approach to increasing revenue from your existing accounts. ?. Welcome to Episode 48. Jenny 02:54.

Account Management 72

Account Management Decision-making Meetings Management 72

SmartKarrot

JANUARY 20, 2023

Manage complex cases on compliance, payroll, invoicing, account setups, etc. Establish a process of knowledge acquisition between the customer experience team and payroll specialist. Responsible and accountable for overall customer satisfaction and retention overseeing customer onboarding, account management, and expansion.

Customer Success 19

Customer Success Onboarding Government Negotiation 19

Engage Selling

JUNE 2, 2018

Smart companies today measure their lead acquisition cost, their marketing costs and their sales cost. But what about the overall cost to serve your customer? That often gets overlooked. And yet that’s precisely where you can see both the risk … Read More »

Acquisition 54

Acquisition Marketing Sales Account Management 54

SBI

MAY 7, 2019

I look forward to partnering with customers to show them how to use sales process as a competitive advantage and am excited to join a dynamic leadership team and fast-growth company with a world-class product. Sean’s focus on customer acquisition and retention comes from a strong background of successfully scaling early-stage tech companies.

Account Planning 33

Account Planning Leadership Acquisition Customer Success 33

Account Management Skills

MARCH 23, 2021

I’ve asked Simon to share with us a little bit more about the role of a planner in an agency, how they work with the account management team, how it adds value to clients and leads to client retention and at what point an agency should consider having one. Transcript: . Thanks for having me on. I totally agree.

Account Management 52

Account Management Banking Advertising Profitability 52

SmartKarrot

JUNE 29, 2021

Lead, develop, and grow teams of high-performing Partnership Account Managers, Strategic Account Managers, and Customer Success Managers. As part of the DocMatter leadership team, you will present department metrics and outputs to executive leadership and during company-wide meetings.

Customer Success 10

Customer Success Facilitation Account Management Leadership 10

SmartKarrot

MARCH 8, 2022

Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. Currently, she’s the Customer Success and Customer Support Manager at Ascent Cloud, Ashna has experience of over 7+ years in Customer Success and Account Management. Bhavika Kochhar. Daphne Lopes. Donna Weber.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Zendesk

JUNE 28, 2022

Enterprise processes often mean a higher cost of customer acquisition, a longer sales cycle, and a tougher audience for sales pitches. This course includes training on account management, client mapping, relationship development, client retention, bid review, opportunity navigation, competitive positioning, and more. RAIN Group.

Sales Training 52

Sales Training B2B Sales Profitability 52

Account Management Skills

JULY 6, 2021

One agency account manager told me, I talk about this in my programme, and we talk about using client stories and talking about what other clients are benefiting from and what you’re seeing, the trends, the patterns. And then what we did was we got involved with the leadership team, but with the whole agency.

Advertising 40

Advertising Leadership Client Relationships Decision-making 40

Account Management Skills

NOVEMBER 15, 2021

– what point in the agency’s revenue growth does an agency typically employ their first account manager? – and the implications of having a hybrid account manager (someone who plays the combined account manager and project manager role, versus keeping the roles separate).

Finance 52

Finance Account Management Profitability Management 52

SmartKarrot

MARCH 4, 2021

Role: VP, Customer Success – SaaS Location: Remote, Boston, MA, US Organization: Blue Signal Search As a VP of Customer Success, you will manage and provide executive leadership to all facets and members of the customer success department. Provide visibility to other cross-functional leadership teams on progress and key metrics.

Customer Success 10

Customer Success Onboarding Stakeholders Leadership 10

Insightly

AUGUST 28, 2023

Following is a brief summary of the five most common (and most useful) CRM reports for your sales leadership team. Account managers. With the right CRM reports, investors can assess the performance of their investment or evaluate the health of a potential acquisition. Marketing teams. Customer service and support teams.

CRM 52

CRM Decision-making Investors Profitability 52

SBI

JANUARY 31, 2020

TechTarget has cemented its leadership in its space because of the significant value and ROI its customers achieve. Resources All Awards & Recognition Blog Article Funding & Acquisitions Industry News Interview Video Video Reviews Webinars. Opportunity Management. Account Planning. 617-431-9371. Industry News.

Account Planning 29

Account Planning Digital Transformation B2B Sales 29