ProlifIQ

OCTOBER 4, 2023

Where To Start In the complex world of B2B sales and account management, success hinges on the ability to develop and execute a robust account management strategy. We’ll walk through the key components of building an effective account management strategy that drives revenue, customer retention, and loyalty.

Account Management 52

Account Management Management Account Planning Key Account Management 52

Red Star Kim

SEPTEMBER 26, 2023

I presented a methodology to design marketing and BD team structures in November 2015. Some of the points raised then remain the same, whilst new market conditions bring additional components into the equation. In this case, account managers liaise with the fee-earners. From within or beyond professional services?)

Marketing 130

Marketing Key Account Management Account Management Artificial Intelligence 130

Arpedio

APRIL 3, 2023

How Eagle Eye Achieved 4X Faster Employee Onboarding Download full case study About Eagle Eye Eagle Eye offers a loyalty and promotions omnichannel SaaS platform that enable companies to connect all aspects of the customer journey in real time.

Onboarding 52

Onboarding Account Management Stakeholders Account Planning 52

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Communication Management Artificial Intelligence 52

DemandFarm

MAY 22, 2023

Is a key account manager the same as a sales manager? Meet Anna, a diligent Sales Manager at Brilliant Solutions , a thriving software company specializing in cutting-edge automation tools. Her daily tasks revolve around driving sales, managing the sales team, and ensuring sales targets are met.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

Account Manager Tips

JULY 9, 2020

Your first 90 days in a new job as an account manager are the most challenging.and with the most at stake. A detailed list of all the activities you need to do to get settled into your new account management role, grouped into 30 day periods. Are you moving to account management from a different profession?

Account Management 130

Account Management Management Key Account Management Stakeholders 130

Hubspot Sales

MARCH 18, 2019

The answer: Key account management. In this comprehensive guide to key account management, you'll learn: The definition of key account management. How to know whether your company needs a key account management strategy. The difference between key account management and selling.

Key Account Management 127

Key Account Management Account Management Management Account Strategy 127

Account Management Skills

AUGUST 24, 2021

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships.

Account Management 98

Account Management Management Account Planning Co-Creation 98

Arpedio

DECEMBER 14, 2023

December 15 How can ARPEDIO's solutions accelerate the onboarding of new sales hires? Enter draw #1 Account-Based Selling Platform Treat your colleagues to an early Christmas present Relationship Mapping & Org Chart Improve your critical stakeholder relationships.

Stakeholders 52

Stakeholders Onboarding Account Planning Account Management 52

Arpedio

DECEMBER 19, 2023

December 20 How much faster is our client Eagle Eye onboarding new team members after implementing ARPEDIO’s software? Enter draw #1 Account-Based Selling Platform Treat your colleagues to an early Christmas present Relationship Mapping & Org Chart Improve your critical stakeholder relationships.

Onboarding 52

Onboarding Account Planning Stakeholders Account Management 52

Account Management Skills

NOVEMBER 21, 2022

This episode is for you if you’re interested in any of the following three areas: You’d like to know what the Client Services Director does in an award-winning digital marketing agency. Now Beth is CSD at digital marketing agency, Hallam. Hallam is a strategic digital marketing agency with a B Corp status.

Digitalization 104

Digitalization Account Management Marketing Leadership 104

Janek Performance Group: Account Planning

AUGUST 4, 2021

We continue our journey through strategic account management by examining the best practices in coaching strategic account managers. The single most important skill set to have as a strategic account manager is communication. Coach to communication skills. See the overall strategic picture.

Account Management 40

Account Management Management Communication Stakeholders 40

ProlifIQ

MARCH 30, 2023

Let’s dive into the different parts of a good key account planning process: Business Overview Strategic account planning needs a comprehensive account overview. How does the company go to market? Account planning efforts should also cover the specific KPIs that your product or service is meant to move the most.

Account Planning 98

Account Planning Key Account Management Account Management Stakeholders 98

Red Star Kim

JUNE 16, 2022

The MBL workshop on Referrer and Intermediary Management earlier this week combined those in front-line fee-earning roles (e.g. employment and family solicitors) with those from marketing and business development in legal, tax, wealth management and property firms. content management, events etc) in which they should do so.

Management 130

Management Key Account Management Digitalization Communication 130

Hubspot Sales

APRIL 27, 2023

Because new software is being pushed into the market almost every day, the demand for SaaS sales professionals will only grow. Successful AEs can go on to sales management, enterprise sales, or even executive roles, depending on the size of the company. Artem Sergienko , head of marketing at LLC.Services , knows this all too well.

Sales 110

Sales Account Management Communication Sales Management 110

SmartKarrot

OCTOBER 6, 2022

The key responsibility of an account manager is to retain customers and work as an intermediary for the organization’s sales team. As an enterprise operating in the SaaS (Software As A Service) environment, we understand the importance of having a strong account manager for the company’s overall growth.

Account Management 10

Account Management Management Negotiation Stakeholders 10

ProlifIQ

FEBRUARY 23, 2024

The State of Account Planning in 2024 2023 was a challenging year for go-to-market teams. With economic uncertainty, slowing growth, and more scrutiny on every purchase, many teams struggled to close deals and retain accounts. As companies mature, digital channels for researching account planning tools also diversify.

Account Planning 52

Account Planning CRM Energy and Utilities Account Management 52

Arpedio

AUGUST 9, 2021

From here on, you will be offered the opportunity to be onboarded to a service agreement with Arpedio. At the end of the implementation project, we will facilitate a training session for chosen key users and stakeholders, and we will make sure to provide guides for how to work with the solution. It’s as simple as that!

B2B 98

B2B Account Management Innovation Facilitation 98

Arpedio

MAY 23, 2023

Sales coaching can also be used to address specific challenges or opportunities, such as dealing with difficult customers, navigating complex sales situations , or adapting to changing market conditions. It can be provided by internal sales managers or external sales coaches who are experienced in sales and possess coaching expertise.

Sales 52

Sales Account Management Stakeholders CRM 52

Nutshell

APRIL 17, 2018

In an inbound model, sales organization rely on online ads, SEO, and content marketing to attract potential buyers. Sales process tip: Since inbound teams already have leads flowing in through marketing efforts, the first stage in their sales process should be Qualify. Learn more about outbound sales.

Stakeholders 84

Stakeholders Sales B2C B2B 84

Arpedio

APRIL 27, 2023

At its core, sales enablement is about aligning marketing and sales teams to ensure that they are working together towards a common goal. This can include sales training, customer insights, competitive intelligence, product knowledge, and marketing collateral. And the best part? Are you already using Salesforce?

Sales 52

Sales Software Software Sales Training 52

Arpedio

FEBRUARY 26, 2021

Since 2018, we have added professional Salesforce Consulting services ranging from implementation, designing system architecture to continuous support within marketing, sales and customer service. We are confident that Arpedio can benefit your work with complex B2B Sales and Strategic Account Management. What is expected of you?

Management 52

Management B2B Account Management Innovation 52

Account Management Skills

MARCH 20, 2023

On this episode, we’re talking about the split between the agency Account Manager and the agency Project Manager role, with Kate Vines and Kio Aghoghogbe from Hallam. Kate is Project Delivery Manager and Kio is Senior Digital Account Manager. So a very warm welcome Kate and Kio.

Digitalization 52

Digitalization Account Management Decision-making Management 52

ProlifIQ

AUGUST 17, 2023

Building strong relationships through personalized interactions, proactive customer support, and attentive account management fosters loyalty, reducing the risk of churn and increasing the likelihood of expansion. Account planning will lead to new opportunities and eventually account growth.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52

SmartKarrot

FEBRUARY 3, 2022

Collaborate with growth marketing and broader BetterUp leaders to unify all field-based account efforts and amplify outcomes. First touchpoint for corporate clients and acting as an interface to internal stakeholders. Development and maintenance of all onboarding material for new clients to WTP assistance services.

Customer Success 19

Customer Success Stakeholders Onboarding Account Management 19

SmartKarrot

JUNE 19, 2023

Establish a relationship of trust as a trusted advisor with key clients, customer stakeholders, and executive sponsors. Provide unambiguous updates to internal and external stakeholders on the status of monthly and quarterly initiatives. Predict and monitor important account data.

Customer Success 19

Customer Success Onboarding Stakeholders Account Management 19

SmartKarrot

MARCH 10, 2023

Customer Onboarding and Training: In close collaboration with the Sales and Onboarding team, you are in charge of making sure that clients have a positive onboarding experience, immediately realise a return on investment, and receive frequent training on the newest Zappi features. Check your progress against our goals and KPIs.

Customer Success 19

Customer Success Stakeholders Onboarding Healthcare 19

Hubspot Sales

JULY 1, 2019

According to Google Trends, interest in account-based sales is steadily rising. But what is account-based sales? An account-based model treats every account like a market of one. A successful account-based approach requires cross-department coordination. ABS maintains this account-level focus after the sale.

Stakeholders 85

Stakeholders Finance Sales Decision-making 85

SmartKarrot

MARCH 29, 2023

Role: Customer Success Manager Location: Chicago, IL, United States (Remote) Organization: Fortanix As a Customer Success Manager you’ll take the lead and be responsible for customer expansion and retention. To meet client expectations, collaborate with Fortanix stakeholders in sales, product, and engineering.

Customer Success 19

Customer Success Stakeholders Onboarding Client Relationships 19

SmartKarrot

JUNE 22, 2022

As a Director of Customer Success, you will perform customer onboarding and ensure strong adoption and ongoing engagement throughout the customer’s lifetime. Set up routine communication cadence with customers and serve as the xiQ, and personality-driven sales and marketing, subject matter expert (SME) providing guidance and support.

Customer Success 19

Customer Success Onboarding Account Management Stakeholders 19

Mike Kunkle

FEBRUARY 5, 2023

Worse, recently, I’ve read an increasing number of articles and posts about how buying has become so convoluted and non-linear, that given that and a buyers’ market, sales process just doesn’t matter anymore. The most commonly supported activities for commercial methodologies include prospecting and opportunity management.

B2B 198

B2B Sales Decision-making Negotiation 198

Arpedio

JULY 11, 2022

If you manage to target all these different personas in an account, you’ll be one step closer to getting collaborative buy-in. And if you keep working on your stakeholder relationships , best case scenario, you might even reach a point where they’ll be doing the selling for you. Ensuring Alignment Across Departments.

B2B 52

B2B Account Management Customer Success Leadership 52

SmartKarrot

JANUARY 10, 2023

Developing Customer Success assets, working collaboratively with Marketing, CX, and Sales teams to establish and refine customer materials and solutions. Refining and adding to the initial strategy laid out in sales for key accounts through collaboration with all key internal and external stakeholders. Apply here: [link].

Customer Success 19

Customer Success Supply Chain Co-Creation Stakeholders 19

SmartKarrot

DECEMBER 16, 2022

Role: Customer Success Manager Location: Birkenhead, England, United Kingdom (Hybrid) Organization: The Access Group As a Customer Success Manager, you will provide both reactive and proactive services to the customer base. Work with a large number of internal stakeholders to resolve customer issues/escalations.

Customer Success 19

Customer Success Onboarding Stakeholders Account Management 19

SmartKarrot

NOVEMBER 2, 2022

Establish high quality, relevant, service experience across a wide range of customers, including Enterprise, Mid-Market, Agency, and Channel Partners. Evolve the customer engagement models to incorporate both managed and self-service orientations. Deliver training programs, briefings and presentations to external stakeholders.

Customer Success 19

Customer Success Stakeholders Onboarding Finance 19

SmartKarrot

DECEMBER 1, 2022

Drive aggressive product adoption and account expansion by attaining a deep understanding of client needs and opportunities for upsells. Strengthen and expand relationships with executive decision-makers and key stakeholders at many of the largest strategic accounts. Ensure effective engagement with established partners.

Customer Success 19

Customer Success Client Onboarding Onboarding Key Account Management 19