Strategic Account Management Association

APRIL 5, 2021

They make great paperweights, but if asked about specific details, most of us might offer an uneasy grin, knowing that we have companions-in-arms, equally guilty of shirking that responsibility to read altogether. For the CXO, they care about three categories of value: value to their customers, value to their firm and value to themselves. “So,

Manufacturing 520

Manufacturing Account Management Decision-making Meetings 520

Arpedio

APRIL 30, 2024

Get started today Identifying Customer Value In order to succeed in sales, it is crucial to identify and understand the customer’s pain points. By addressing these pain points effectively, you can tailor your value proposition to meet their specific needs.

Value Selling 52

Value Selling Value Proposition Negotiation Decision-making 52

QYMATIX

SEPTEMBER 6, 2022

Ad hoc individual decisions resulting from this circumstance do not help; systematic approaches are needed to rule out expensive decision-making confusion in sales teams and business relationships. Those Who Evaluate and Prioritize their Customers in a Structured Way Make Better Decisions.

B2B 40

B2B Supply Chain Suppliers Decision-making 40

Zendesk

FEBRUARY 29, 2024

Revenue churn rate is a metric that helps businesses identify the monthly revenue they lose with every lost customer. In this guide, we cover the basics of revenue churn, how you can calculate and reduce it, and how being attentive to your customer experience (CX) can make a significant impact.

Artificial Intelligence 52

Artificial Intelligence Customer Experience Acquisition Onboarding 52

Apptivo

JULY 4, 2023

Customer Lifetime Value (CLV) 1.7 But to ensure they’re heading in the right direction and making the most of their sales efforts, they need a compass, a guiding light. This data is useful for finding profitable target markets and allocating resources strategically. 10 Sales KPIs 1.1 New leads 1.2 Conversion rate 1.5

Sales 52

Sales Profitability Sales Management Sales Training 52

SmartKarrot

JUNE 30, 2022

Customer success is one aspect of corporate SaaS mergers and acquisitions that is sometimes overlooked. During mergers and acquisitions, even the slightest operational change can significantly influence both the staff and the clients. Maintaining your employees and your customers is the first thing customer success does.

Acquisition 10

Acquisition Customer Success Energy and Utilities Logistics 10

SalesGlobe

MARCH 7, 2022

Insight is the highest-level competency: understanding the voice of the customer, the macro market, competitor moves, and the performance of the business. That insight will drive certain decisions to the next downstream level, which is sales strategy. – Mark Donnolo.

Government 52

Government Value Proposition Sales Innovation 52