Red Star Kim

OCTOBER 16, 2023

This article is a summary of the conversation and key takeaways from a workshop in London for MBL. Referrer Management – Capacity and Capability Capacity – Rational elements of referrer management Throughout the workshop we considered how leadership and organisation (rational activity) supports effective referrer management.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Red Star Kim

AUGUST 11, 2022

I have reviewed several books on change management (see the list below) to support those attending training workshops on change management. The standard describes the knowledge, established norms, processes, tasks and skills necessary for change management practitioners. Organizational alignment and change management.

Management 130

Management Stakeholders Digital Transformation e-Learning 130

Red Star Kim

MARCH 4, 2024

Many people have suffered at the hands of a line manager who wants to know in detail what is happening and to control everything. But there are potentially several reasons for this behaviour – some to do with your manager, and some to do with you. So what do you do when your boss is a micro-managing control freak?

Management 147

Management Communication Leadership Digitalization 147

The Center for Sales Strategy

DECEMBER 24, 2018

Check out these top blogs on sales management from 2018, and let them kickstart your 2019 sales strategy. We've searched for the most popular blogs of 2018, and we've curated these lists that will publish each day this week to bring you some of the most informative content from the year.

Sales Management 77

Sales Management Management Publishing Sales 77

Strategic Communications

JUNE 10, 2023

When crafting professional articles, it’s crucial to back your claims and insights with credible sources. Here we offer five effective tips to help you find credible sources for your B2B articles. Establish Your Criteria Before you begin searching for sources, define the criteria that align with the topic of your article.

Artificial Intelligence 52

Artificial Intelligence B2B Publishing Leadership 52

Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum. Others may find that the M&BD team is responsible for research.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Red Star Kim

AUGUST 7, 2023

So I wanted to focus on this aspect of internal referrer management – employee communication and alumni programmes. The management team awards prizes to those who’ve taken the tech-free culture on board and come up with a creative past time. Both existing and past employees are good sources of recommendations and referrals.

Communication 130

Communication Management Value Proposition Stakeholders 130

The Center for Sales Strategy

DECEMBER 30, 2021

As we get closer to the New Year, we're taking some time to reflect on 2021 and the success we've seen our clients achieve. While many are enjoying this special holiday with family and friends, we're bringing you a recap of the most popular posts we've published in 2021.

Sales Leadership 109

Sales Leadership Leadership Publishing Sales 109

Red Star Kim

FEBRUARY 9, 2023

Here are the highlights on Referrer and Intermediary Management – Silos, Targets and Culture. Targets and targeting of referrer management activities Some firms already had plans for how they intended to develop more work from their referrers and intermediaries. This supported mutual knowledge of their professional work.

Management 130

Management Emotional Intelligence Cybersecurity CRM 130

The Center for Sales Strategy

DECEMBER 27, 2018

Exceeding revenue goals is linked to developing new customers as well as increasing revenue from existing clients, we today we are bringing you a recap of the most popular posts we've published in 2018 on key accounts and account list management.

Management 82

Management Publishing Sales Account Growth 82

Account Manager Tips

SEPTEMBER 7, 2022

More and more companies expect their key account managers to be thought leaders. Why key account managers need a personal brand I've been collecting job descriptions for years. I was a little startled to find key account managers are now expected to be thought leaders. Director of Account Management, Conduent. Here's how.

Key Account Management 130

Key Account Management Account Management Management Media 130

The Center for Sales Strategy

OCTOBER 26, 2023

In these conversations, sales managers and sellers have a unique chance to learn about potential clients, understand their challenges, and present solutions tailored to their needs. This article explores best practices for conducting productive discovery meetings.

Meetings 87

Meetings Sales Management Management Sales 87

Account Manager Tips

OCTOBER 16, 2021

Top 10 LinkedIn Hashtags Every Key Account Manager Should Follow Now You may not know it, but LinkedIn hashtags are an excellent tool for staying up-to-date in your industry, finding relevant and useful information, and expanding your network. Here are ten hashtags that will help you thrive as a key account manager. 31,060 followers).

Key Account Management 244

Key Account Management Account Management Management Media 244

Kainexus

NOVEMBER 9, 2023

How can Lean Portfolio Management (LPM) help this company survive and thrive in a world of ever-increasing complexity and competition? By the end, you'll understand precisely how Lean Portfolio Management can help, even if you feel overwhelmed.

Management 86

Management Innovation Organization Marketing 86

Flevy

FEBRUARY 25, 2024

This article aims to explore the significance of incorporating KPIs into the Strategic Planning process. Challenges to Effective Strategic Planning Executives and senior managers often grapple with aligning short-term actions with long-term strategic goals, managing resource constraints, and adapting to rapid market changes.

Supply Chain 52

Supply Chain Management Digital Transformation Decision-making 52

Peter Simoons

APRIL 23, 2023

Thus I wondered “Can AI replace Alliance Managers ?” Can AI Replace Alliance Managers? Even though Alliance Management is an information rich profession, the people involved make the difference. So, for now a better question might be “How can AI assist Alliance Managers?” It still has a lot to learn!

Artificial Intelligence 98

Artificial Intelligence Management Emotional Intelligence Strategic Thinking 98

Flevy

MARCH 20, 2024

This article aims to explore the significance of Open Innovation Programs within organizations, highlighting how Key Performance Indicators (KPIs) associated with this area can guide strategic decision-making, facilitate effective strategy formulation, and drive operational enhancements. Principles of KPI Maintenance.

Innovation 52

Innovation Co-Creation Management Digital Transformation 52

Help Scout

FEBRUARY 28, 2024

VP of People Leah Knobler shares why we outgrew our old performance management system, how we revamped the process to embrace a more performance-driven culture at Help Scout, and what we've learned along the way. Read the full article

Management 62

Management 62

Red Star Kim

MARCH 30, 2023

I’m excited to announce that the Managing Partners’ Forum has just launched a series of six modules for an innovative leadership development programme for firm-wide leaders of small and medium sized professional services firms. Why is the Managing Partners’ Forum Leadership Development programme different?

Leadership 130

Leadership Emotional Intelligence Digital Transformation Management 130

Flevy

MARCH 19, 2024

It reflects an organization’s ability to manage, prioritize, and convert ideas into viable products or services, ensuring a consistent flow of innovation. This strategic focus on nurturing and managing the innovation pipeline underpins an organization’s resilience, adaptability, and ability to explore new growth avenues.

Innovation 52

Innovation Management Digital Transformation Prioritization 52

The Center for Sales Strategy

MARCH 27, 2023

Sales management is an art that requires a delicate balance between the present and the future. This means managing your current deals while also prospecting for new ones. Whether you are a seasoned sales professional or a newbie in the game, read on to learn how to master the art of sales management.

Sales Management 106

Sales Management Management Prioritization Sales 106

Flevy

MARCH 21, 2024

Intellectual Property (IP) Strategy is a critical aspect of modern business management, pivotal for protecting and monetizing innovations. Challenges to Effective IP Strategy & Management Executives and senior managers face several challenges in developing and implementing an effective IP Strategy.

Management 52

Management Digital Transformation Innovation Negotiation 52

Account Manager Tips

NOVEMBER 29, 2022

What are your options when you're a key account manager and ready for your next move? Life after key account management How to prepare for your next career move 1. Life after key account management What are your options when you're a key account manager and ready for your next move? Global account manager.

Key Account Management 130

Key Account Management Account Management Management Procurement 130

Flevy

MARCH 17, 2024

In the context of strategic planning and performance management , NPD plays a vital role in determining an organization’s long-term success and market positioning. Here are other KPI Strategy and KPI Management articles we’ve published: Principles of KPI Selection. Principles of KPI Maintenance.

Management 52

Management Digital Transformation Innovation Prioritization 52

Flevy

FEBRUARY 19, 2024

The purpose of this article is to explore the critical Business Growth Metrics that serve as signposts on the journey of sales growth and organizational maturity. Here are other KPI Strategy and KPI Management articles we’ve published: Principles of KPI Selection. This article provides a disciplined approach to maintaining KPIs.

Business Growth 52

Business Growth Management Digital Transformation Profitability 52

Help Scout

AUGUST 22, 2023

A compilation of the most important remote management tips Help Scout's founder learned running a fully remote company for 10 years. Read the full article

Management 84

Management 84

Red Star Kim

SEPTEMBER 26, 2023

As well as rational approaches (we considered several change management methodologies including Kotter’s), both elements involve engaging emotions and taking people on the change journey. Nurture a change management movement – From “Let it go” to “Let it grow”. Nurture a change management movement – From “Let it go” to “Let it grow”.

Management 113

Management Co-Creation Communication Leadership 113

Flevy

FEBRUARY 22, 2024

M&A activities are integral to Strategic Planning and Performance Management , offering a pathway to achieve rapid growth , enter new markets , and acquire new technologies or capabilities. Here are other KPI Strategy and KPI Management articles we’ve published: Principles of KPI Selection. Principles of KPI Maintenance.

Management 52

Management Acquisition Digital Transformation Decision-making 52

The Center for Sales Strategy

JUNE 17, 2022

> 15 Remote Management Best Practices For 2022 – Yesware. That means that those in the remote management role need to find ways to make their role productive, sustainable, and valuable to their organizations. Although we’re finally moving out of the pandemic, remote work is here to stay. >>> READ MORE.

Management 109

Management Remote Working Organization 109

Flevy

FEBRUARY 20, 2024

This article will delve into the vital role of Competitive Benchmarking KPIs in empowering organizations to make data-driven decisions. Relevance : Profit margin benchmarking is crucial for assessing how well an organization is managing costs relative to competitors, which can inform pricing and cost management strategies.

Management 52

Management Digital Transformation Profitability Decision-making 52

MDI Training

JANUARY 24, 2024

AI Co-Trainer in MDI Management Development Do you prefer to listen to this article? Click below to access our AI-generated version of this blog article! Dominik Etzl MDI Partner Dominik Etzl is a Solution Development Manager and Trainer at MDI Management Development GmbH and Managing Director of Metaforum International.

Artificial Intelligence 52

Artificial Intelligence Digital Transformation Management Leadership 52

ACT

MAY 7, 2024

In this article, we’ll share practical and achievable time management techniques for a busy entrepreneur to help you focus on the highest priority tasks without losing control of day-to-day operations. The importance of time management skills for SMB owners As a small and medium-sized business (SMB) owner, you wear many hats.

Management 52

Management Small Business Media Investors 52

Apptivo

JANUARY 23, 2023

Hence, evolved the knowledge management system as a key component of the Help Desk software. Centralize your knowledge The very purpose of a knowledge management system is to ensure transparency across the organization. Write articles before changes are implemented 3. Aspects of Updation There are five aspects of updation: 1.

Management 102

Management Decision-making Organization Innovation 102

Flevy

FEBRUARY 26, 2024

This article explores the key KPIs associated with Digital Transformation Strategy, highlighting their role in facilitating informed decision-making and effective strategy implementation. Here are other KPI Strategy and KPI Management articles we’ve published: Principles of KPI Selection. Principles of KPI Maintenance.

Digital Transformation 52

Digital Transformation Digitalization Management Innovation 52

Help Scout

APRIL 1, 2024

Your guide to the customer success manager role with insights into responsibilities, career trajectories, and salary expectations. Read the full article

Customer Success 48

Customer Success Management 48

Flevy

MARCH 18, 2024

The objective of this article is to illuminate the critical role of R&D within organizations, emphasizing how Key Performance Indicators (KPIs) associated with R&D can guide strategic decision-making, facilitate the formulation of effective strategies, and drive operational enhancements. Principles of KPI Maintenance.

Management 52

Management Digital Transformation Innovation Decision-making 52

Help Scout

AUGUST 22, 2023

Read the full article Learn what a knowledge base is and discover how to plan, create, and deliver effective help center content to create better customer experiences.

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Management Customer Experience 104