Customer Think

AUGUST 28, 2023

What’s in this article for you? I often hear the question, “How much of our company’s corporate overview should we include in prospect meetings?” Why corporate overview presentations are a bad, costly habit. Two terrific solutions. One adequate solution, if you can’t let them go!

Meetings 40

Meetings Sales 40

Help Scout

DECEMBER 20, 2023

Advice from Help Scout leaders on planning better, more effective remote meetings that move the business forward. Read the full article

Meetings 45

Meetings 45

Help Scout

AUGUST 22, 2023

Remote team meetings keep virtual teams aligned. Here’s how our whole-company virtual meetings keep our team rowing in the same direction. Read the full article

Meetings 52

Meetings 52

EcSell Institute

JUNE 7, 2023

You know the importance of team meetings for effective communication and collaboration in the workplace. Learn how to make the most of your team meetings with practical tips and strategies. Discover why they are crucial for building strong relationships, providing feedback, setting goals, and improving performance.

Meetings 52

Meetings Communication Leadership 52

MTD Sales Training

FEBRUARY 12, 2018

He once said to me, “Sean, what do you do after a sales meeting that ensures the next one will be even better?”. But it got me thinking about what would be the best way to learn from the meeting experience and determine how I could improve next time. Ask yourself questions like these: How did the meeting start?

Meetings 110

Meetings Sales Decision-making Sales Training 110

EcSell Institute

APRIL 27, 2023

You know the importance of one on one meetings for effective communication and collaboration in the workplace. Learn how to make the most out of your one on one meetings with practical tips and strategies. Discover why they are crucial for building strong relationships, providing feedback, setting goals, and improving performance.

Meetings 52

Meetings Communication Leadership 52

SBI Growth

NOVEMBER 21, 2023

Driving impact as a marketing leader is often not as easily quantifiable as compared to Sales, making it all the more important for marketing leaders to tell a compelling story when presenting to the Board.

Meetings 77

Meetings Marketing Sales 77

Help Scout

AUGUST 22, 2023

Read the full article When it comes to crafting the best responses possible, Help Scout’s brand new conversation editor has you covered.

Meetings 40

Meetings 40

Holden Advisors

AUGUST 16, 2021

Kyle Poyar at OpenView Partners recently wrote a great article on how to run a pricing project. Regardless, Kyle’s article will help you prepare for either approach. Check out this article that explains the difference between quantity-based & usage-based pricing models. Can the business infrastructure support the model?

B2B 370

B2B Software Software Meetings 370

Customer Think

APRIL 27, 2021

image source [link] Article originally published on ECXO The Customer Journey is an important common ground between the CX and Service Management frameworks. Although their approaches may differ, both share the common goal of realising a great customer experience.

Customer Experience 86

Customer Experience Meetings Management Publishing 86

SBI Growth

JULY 23, 2020

You’ve likely built your selling career on face-to-face sales pitches and the always productive dinner meeting. As a sales leader, you understand better than most the power of face to face interaction. You’ve set your team’s strategy for the year.

Meetings 102

Meetings Sales Digital Transformation Software 102

SuperOffice

JANUARY 19, 2022

Types of customer meetings. Along with a sequence of emails, companies with long sales cycles arrange three meetings before the conversion happens: Discovery meeting. This is your first meeting with a warm, qualified lead that’s held with the goal of understanding the specific needs of a prospect. Follow-up meeting.

Meetings 63

Meetings CRM Decision-making Sales 63

Corporate Visions

SEPTEMBER 20, 2018

What does the typical sales meeting look like today? Of course, inside sellers handle all their meetings remotely. That means 75% of all sales meetings are now remote. That’s how widespread meetings conducted by phone or web conference app have become today. Get the research article: The Next Best Thing to Being There.

Meetings 40

Meetings Sales Marketing 40

Hubspot Sales

MARCH 12, 2018

There’s nothing more exciting or terrifying than a sales meeting. Ultimately, the goal of every sales meeting is to close the deal or move it toward that result. It works under any circumstance -- regardless of your industry or product -- and it’s a personal sales meeting agenda. What is a sales meeting agenda?

Meetings 95

Meetings Sales Decision-making Manufacturing 95

Hubspot Sales

NOVEMBER 3, 2017

Recently, I sent a personalized outreach email to 27 CMOs I barely knew, and in less than 48 hours, almost half booked a meeting with me. My goal was getting an interview to talk about two articles I’d read about the role of today’s CMO. Recently, I read another CMO.com article. But prospecting doesn’t have to be like that.

Meetings 82

Meetings CRM Media Sales 82

Red Star Kim

OCTOBER 3, 2022

This article summarises the delegates’ key pitching insights – Qualification, Branding and Following up. Qualification processes varied significantly – from structured assessment during enquiry handling through detailed discovery telephone calls to time intensive in person scoping meetings. Qualification.

Decision-making 130

Decision-making Communication Meetings Marketing 130

Scovel

NOVEMBER 25, 2019

You have landed a meeting with a prospective buyer… The floor is yours…. Do Share this in your preferred social media channels if you found this article useful. The post Sales Meetings – Present or Ask Questions? The big question – Should I present or ask questions? appeared first on Scovelo Consulting.

Meetings 52

Meetings Decision-making Sales Prioritization 52

Upland

JUNE 30, 2023

In this article, we will explore how the integration of NLP AI and enterprise sales methodology is set to reshape the future of enterprise sales. This powerful merger will revolutionize sales organizations, enhance customer engagement, and drive unprecedented insight into how B2B sellers and their prospects collaborate.

Co-Creation 195

Co-Creation Sales B2B Decision-making 195

Mike Kunkle

OCTOBER 8, 2023

In this article, I’ll explore how these components intersect and show how their integration can transform your business. In this article, I’ll share my perspectives and provide a framework. Keep this in mind as you read this article, and adapt and adopt what makes sense for you in your current context.

Customer Experience 277

Customer Experience Decision-making Profitability Marketing 277

Help Scout

AUGUST 22, 2023

We've pulled together 10 creative live chat examples so you can see how useful chat can be in helping you meet a variety of company goals. Read the full article

Meetings 98

Meetings 98

Corporate Visions

OCTOBER 13, 2018

Make your 2019 sales meeting kickoff theme about maximizing profitability throughout the entire customer relationship, not just during the initial deal. The 3 Moments Of Truth To Address At Your 2019 Sales Kickoff Meeting. Create Pricing Uncertainty During the Deal. Check out our eBook: Putting Your Sales Kick-off In Context.

Profitability 67

Profitability Meetings Negotiation Sales 67

Red Star Kim

APRIL 11, 2023

Deconstruct bids to increase understanding An article in PM Magazine in December 2022 by Alex Footman and Stephen Timmins talked about the need to deconstruct a bid in order to properly understand the client requirements and produce a robust plan to meet milestones and differentiate.

Government 130

Government Innovation Meetings Finance 130

Red Star Kim

JUNE 15, 2023

Financial information, adverse filings, directors and managers, financial strength metrics such as credit scores and ratings and CCJs, shareholders, subsidiaries and branches, company structures and the corporate family, M&A activity and rumours, industry descriptions, SIC codes and research, news articles from various high profile sources.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Customer Think

MARCH 5, 2024

Image by Mikko Koivuneva from Pixabay Whether it’s called a one-on-one meeting, or a coaching conversation, or a performance check-in, this regular conversation between a supervisor and an employee is essential to an effective and high-performing contact center.

Meetings 59

Meetings Leadership 59

Customer Think

JANUARY 14, 2023

In fact, many fail to meet their objectives which can even lead to increased costs and reduced efficiency. This article will examine the reasons why BPO programs fail and […]. Business Process Outsourcing (BPO) programs are becoming an increasingly popular way for companies to reduce costs and improve efficiency.

Meetings 118

Meetings 118

Flevy

MARCH 17, 2024

NPD is central to organizations looking to maintain or establish a competitive edge, enabling them to capitalize on emerging opportunities and meet evolving customer demands. New Product Success Rate Definition : The percentage of new products that meet or exceed their performance and financial goals.

Management 52

Management Digital Transformation Innovation Prioritization 52

Red Star Kim

FEBRUARY 9, 2023

At the end of January, I enjoyed meeting delegates (at the Novotel at Tower Hill) on the MBL “Developing more work from referrers and intermediaries” workshop. Cross-pollination could be achieved by having people attend meetings for different departments.

Management 130

Management Emotional Intelligence Cybersecurity CRM 130

Customer Think

APRIL 2, 2024

Agility has become a cornerstone for success in the enterprise and a culture of agility within marketing and customer experience teams can significantly enhance an organization’s ability to adapt to market changes, meet customer needs more effectively, and foster continuous improvement and innovation.

Marketing 49

Marketing Innovation Customer Experience Meetings 49

Nutshell

DECEMBER 7, 2023

In this article, we’ll explain how artificial intelligence software can enhance productivity and provide a comprehensive list of the best AI productivity tools. AI task management and scheduling Planning meetings and scheduling tasks is time-consuming and complicated.

Artificial Intelligence 100

Artificial Intelligence Software Software Meetings 100

Zendesk

AUGUST 9, 2023

To meet this growing need to nurture and support employees, businesses have been turning to services such as VirginPulse , a company that has seen incredible rates of growth every year: upwards of 15–20 percent. He directed his team to refresh the articles and revamp the site navigation, and now self-service articles number around 2,000. “We

Artificial Intelligence 97

Artificial Intelligence Customer Experience Organization Meetings 97

Red Star Kim

JANUARY 3, 2023

Sales and selling skills Sales processes and selling skills for targeting and meetings (kimtasso.com). So now we are looking at how we might do things differently and better in 2023. One task will be to plan your self-development – particularly with regards to enhancing your soft skills in 2023. kimtasso.com).

Leadership 130

Leadership Publishing Management Communication 130

Help Scout

AUGUST 22, 2023

Contextual support means meeting customers where they are with relevant answers — and modern live chat software isn’t complete without it. Read the full article

Software 75

Software Software Meetings 75

Kainexus

JUNE 1, 2023

For organizations of all types, continuous improvement is vital for building a culture of innovation, remaining competitive, ensuring employee engagement, and meeting evolving customer needs to exceed expectations. This article will explore six practical solutions for overcoming continuous improvement challenges.

Innovation 93

Innovation Leadership Communication Organization 93

Help Scout

AUGUST 22, 2023

Meet Help Scout employees who are committed to their roles — and to hobbies, side hustles, and passion projects. Read the full article

Meetings 80

Meetings 80

Kainexus

MAY 23, 2023

This article will describe many of the most popular continuous improvement techniques and methodologies. These and other improvement tools are helping organizations of all types meet their long-term goals and strategic objectives.

Meetings 86

Meetings Organization Management 86

Help Scout

AUGUST 22, 2023

Understanding the psychology behind setting and meeting goals will help you focus on what matters and improve productivity. Read the full article

Meetings 75

Meetings 75

Red Star Kim

JULY 17, 2023

This honest book, written by a young lawyer in 2022, provides insight and guidance on building your network Book review – Great networking by Alisa Grafton (kimtasso.com) How to appear more confident Prepare and plan – Give yourself time to prepare properly for meetings. Consider in advance what you might want to say.

Communication 130

Communication Meetings Financial Services Government 130