Planview

DECEMBER 11, 2015

Who it’s from: Jeff Degraff. The skinny: Jeff Degraff talks about ‘hidden innovators’ He argues that, while breakthrough new products and services look exciting, the real meaningful innovation lies in the larger, more complicated processes that make those breakthroughs possible. Read more >> 3.

Innovation 49

Innovation Decision-making Idea Management Organization 49

Hubspot Sales

MAY 25, 2018

Dr. Jeff Cornwall is co-founder of The Entrepreneurial Mind , a serial entrepreneur, and a professor of entrepreneurship at Belmont University. She’s the bestselling author of “ The Suitcase Entrepreneur ” and a TEDx speaker. Staying connected with the entrepreneur community is key to success. Which one will help you make it big?

Small Business 105

Small Business Finance Investors Banking 105

SmartKarrot

APRIL 13, 2023

Amaro Araujo Amaro Araujo is a bestselling author, speaker, account manager and international sales and negotiation expert. David Ventura David Ventura is a key account management specialist, consultant, speaker, and author. Fred Mills Fred Mills is an author, consultant, and trainer in customer experience and key account management.

Account Management 11

Account Management Key Account Management Management B2B 11

ReviewTrackers

AUGUST 24, 2020

It’s our job every day to make every important aspect of the customer experience a little bit better.” — Jeff Bezos. Until you understand your customers, deeply and genuinely, you cannot truly serve them.” — Rasheed Ogunlaru, life coach and author of Soul Trader. “We see our customers as invited guests to a party, and we are the hosts.

Customer Experience 49

Customer Experience Organization Decision-making Media 49

SmartKarrot

JANUARY 5, 2022

Nils Vinje is an admired Customer Success Executive, Author, Speaker, and Consultant. Jeff Breunsbach. A sought-after speaker and a published author, Dave believes that CS is a company-wide capability. An exemplary Customer Success Strategist, Advisor, Speaker, and Author, Emilia is the Founder of GrowthMolecules.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

Hubspot Sales

SEPTEMBER 12, 2018

Certain prospects may even skip stages in your pipeline -- for example, if a buyer proactively introduces you to the budget authority before you’ve asked, you’d move the deal straight from “initial connect” to “meeting with decision maker.”. Sales Pipeline vs. Sales Forecast. Sales pipelines are often confused with sales forecasts as well.

Sales 145

Sales Negotiation Decision-making CRM 145

Nutshell

MAY 1, 2018

In the first company I founded, the employees were all male,” says workplace expert and author Jeff Butler. A non-diverse environment doesn’t foster innovation , it’s not flexible, it just produces more of the same ideas,” Larson told Nutshell.

Sales 98

Sales Innovation Sales Environment Financial Services 98

SmartKarrot

MARCH 9, 2021

Jeff Bezos. “We Jeff Bezos emphasizes the importance of treating customers in the best manner possible. Stan Phelps is an author, Ted Speaker who works to increase customer loyalty through differentiated experiences. Here are some shining pieces of wisdom in the customer experience zone that will make your day. Jerry Gregoire.

Customer Experience 19

Customer Experience CXM Customer Success Internet 19

SmartKarrot

JANUARY 5, 2021

A Customer Success expert, speaker, and a published author, Dave is known for his remarkable expertise in supporting B2B SaaS companies and developing their Customer Success capabilities. Jeff Breunsbach. Jeanne Bliss. Simultaneously, he has been a consultant, coach, and trainer for technology professionals across 30 countries.

Customer Success 21

Customer Success Leadership Customer Experience B2B 21

Hubspot Sales

APRIL 6, 2018

Treat everyone with respect: Just because someone isn't a decision maker doesn’t mean you should dismiss them or their authority (unless you want to get disqualified). Jeff Kalter says , "A baseball team won’t win the game if they only try to hit the ball once. If a prospect agrees to another conversation, give the opportunity back.).

Sales 145

Sales Decision-making Negotiation Meetings 145

Hubspot Sales

MARCH 12, 2018

According to Mike Schultz , author of Insight Selling , “Educating buyers not only shares the seller's expertise, but also demonstrates the seller's willingness to collaborate with the buyer.”. Sales expert Jeff Hoffman recommends keeping track of when a prospective company onboards a new hire. I forwarded to a few of my clients.

Publishing 145

Publishing Sales Software Software 145

Zendesk

SEPTEMBER 19, 2022

I’ll write down three or four good questions I want to ask.” — Neil Rackham , best-selling author of SPIN Selling. Show that you are professional first, fun to work with the second.” — Jeff Howell , CEO of Lease Ref. Why not engage buyers with unexpected honesty?” — Todd Caponi , author of The Transparency Sale.

Co-Creation 52

Co-Creation Sales Decision-making Sales Leadership 52

Account Management Skills

NOVEMBER 15, 2021

I chat to ‘Agencynomics’ co-author, Peter Hoole , about some common challenges faced by agency owners today, when it comes to business growth. And after paying Jeff Bezos to print it and market it for Spencer us, Spencer and I get £1 each. So we’re helping Jeff with his rocket business at the moment. Jenny 36:14.

Finance 52

Finance Account Management Profitability Management 52

Account Manager Tips

NOVEMBER 19, 2022

In fact, Amazon CEO Jeff Bezos has gone so far as to ban PowerPoint presentations at Amazon HQ and replaced them with six-page structured memos. Design principles David Phillips is a leading authority on the art of making presentations and author of the book How to Avoid Death by PowerPoint. Current situation 3 minutes.

Value Proposition 246

Value Proposition Decision-making Shareholders Government 246