Remove active-listening-your-sales-superpower
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Why are questions so important? (Questioning skills)

Red Star Kim

You push when you tell people – you are using your energy. The use of incisive questions can help you build your personal power. The art of giving feedback – top tips (kimtasso.com) Many client listening programmes use feedback questions – sometimes collecting numeric (quantitative) responses – such as with NPS.

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What is Socratic questioning? (Questioning skills)

Red Star Kim

Can you talk me through your thinking process? Challenge the question (e.g. How could you frame that question differently?) Examine evidence (e.g. What data do you have to support that?) Explore reasoning (e.g. Prompt awareness of alternative viewpoints (e.g. What might other people think? kimtasso.com).

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Soft skills revisited – with a leadership perspective

Red Star Kim

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

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8 Ways to Integrate Social Media Into Your Sales Strategy

Hubspot Sales

In 2020, 91% of retail businesses have an active presence on two or more social media platforms. While your marketing team does a great job maintaining your brand’s overall presence on social, implementing social media into your sales strategy can lead to impressive results. Social Media and Sales.

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Proactive marketing and business development executives – CRM, internal engagement and career insights

Red Star Kim

However, some lack systems and data for monitoring activities once leads are passed to fee-earners for follow up and nurturing. However, some lack systems and data for monitoring activities once leads are passed to fee-earners for follow up and nurturing. Sometimes marketing and sales system are not integrated.

CRM 130
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Research update on the most in-demand soft skills

Red Star Kim

LinkedIn Learning reported the 2023 most in-demand soft skills as: Management Communication Customer service Leadership Sales Project Management Research Analytical skills Marketing Teamwork Amongst a list of the most in-demand hard skills were finance, data analysis, operations and customer relationship management.

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The Complete Guide to SaaS Sales

Nutshell

Selling something that your customers will never hold in their hands requires a very specific approach and a whole lot of practice. By the end, you should have a clear roadmap for reaching your or your company’s sales goals. Skip ahead: What Is SaaS Sales? What Is the Average SaaS Sales Rep’s Salary?

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