Sandler Training

JULY 14, 2021

Here are five powerful behaviors you can build into your account plan to support better, more profitable, and more loyal business relationships. The post From “Customer Service” to Customer Success: Five Powerful Behaviors that Build Loyalty appeared first on Sandler Training.

Customer Success 106

Customer Success Account Planning Profitability Client Relationships 106

SuperOffice

JULY 5, 2022

B2B marketing is simple: Attract new customers and keep existing customers. Now, their journey might start with a Google search, but between that and a purchase, there’s thousands of subtle movements from one stage to the next. It happens in three stages: Speak with existing customers. Easy, right? Not so fast.

B2B 129

B2B Marketing Acquisition Media 129

ACT

APRIL 11, 2023

It isn’t surprising, then, that one in five small businesses in the UK shuts down within the first year of operation. But that doesn’t mean small businesses can’t attract and retain customers in a competitive market. And with a vast customer base , it isn’t feasible for them to build and maintain individual customer relationships.

Small Business 52

Small Business CRM Media Customer Experience 52

Zendesk

MARCH 2, 2023

Retail’s Big Show brings together change-makers and leaders from around the globe to showcase the latest innovations and illuminate trends. Here are the top five trends expected to impact the retail industry this year. The retail industry is constantly evolving, and businesses and retailers need to stay on top of the latest trends.

Retail 52

Retail eCommerce Digitalization Logistics 52

Apptivo

JULY 22, 2022

Customers are the king of any business. To ensure building a strong relationship with the customers and maintaining that relationship for a longer period of time, Customer relationship management is pivotal for the long term growth and success of the business. Introduction. How does CRM reporting work?

CRM 52

CRM Decision-making Innovation Software 52

Apptivo

MAY 26, 2022

What is customer satisfaction? Why is customer satisfaction important? How can you measure customer satisfaction? Which type of customer satisfaction metrics to use? 3 Simple and Effective Ways to increase customer satisfaction. How much do you have to spend to attract a new customer? Introduction.

Retail 52

Retail Customer Experience Media B2C 52

SmartKarrot

NOVEMBER 2, 2020

Customer retention is very challenging for businesses especially in 2020. The unprecedented times and business environment have made it uncertain for business leaders on what steps to take to retain customers. In the times of the coronavirus pandemic especially, a primary meter that will set businesses apart is customer experience.

Co-Creation 21

Co-Creation Digitalization Media e-Learning 21