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16 Essential Chrome Extensions to Really Improve Your Workflow

Account Manager Tips

Turn your workflows into a visual powerhouse: choose between Kanban or list views, customize lists, color-code, sort, and filter. If you live in your inbox, this is essential. Generate strong passwords, autofill and protect your confidential info with zero-knowledge encryption. Learn more. (9)

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What is a help desk? How is it helpful for the sales field?

Apptivo

Are you tired of drowning in a sea of customer enquiries and support requests? In a world where customers are the kings and queens, providing exceptional service has become the key to winning their hearts and wallets. A help desk is a centralized system for managing customer enquiries and support requests.

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Top 7 Pipedrive alternatives for small and midsize businesses

PandaDoc

Customer support : help center, email; extra support is paid additionally. Customization is tiered also, with users able to have a bigger say in views, screens, and elements with higher plans. Upon conversion, teams usually hand off leads externally to customer success managers and KAMs. 24/7 customer service ? ?.

CRM 52
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The paths that led us here: 8 Nutshellers discuss how they joined the team

Nutshell

We believe that our team’s diversity of experience helps us relate to our customers more effectively and solve their problems with fresh perspectives. I was a store manager and it was fun to work with customers, but the schedule was hectic. Customer Success Specialist. Customer Success Manager. And that’s a good thing.

Retail 118
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The Ultimate List of Tasks and Projects for Outsourcing

Hubspot Sales

You know the feeling of bliss you get when you reach inbox zero, cross the last item off your to-do list, and plan your week-long vacation with ease? Writing and blogging. Guest blog outreach. Blog comment moderation. Outsourcing Sales and Support. Customer service. IT support. E-book creation.

Media 112
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The 9 most annoying things about email marketing software

Nutshell

We love these platforms in theory—how else would we be able to communicate with our prospects and customers on a large scale? Let’s say you add a new customer to your marketing list, and even though they’re interested in receiving product updates, they’re not a fan of your blog newsletter. Terrible support. No problem.

Software 120
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The importance of follow-up in sales

PandaDoc

Sales professionals know there’s more to successful sales than waiting for new customers to walk through the door or existing customers to come back spontaneously. When you’re trying to convert either prospective customers or existing ones, having an effective follow-up strategy is key. First, the prospects.

Sales 52