Zendesk

MARCH 2, 2023

I want things to be more cost-effective, I want them to be easier, meaning, I want to have easier access to them; I want better choices. And now that technology permits me as the consumer to really have leverage in the relationship, I want to make sure that you are personalizing my experience in a very special way.”

Retail 52

Retail eCommerce Digitalization Logistics 52

Zendesk

SEPTEMBER 7, 2021

What is a customer tutorial? Often the backbone of your company’s knowledge base , tutorials demonstrate product features, how to use them, and what makes those features valuable. People often search for an easy how-to video or straightforward article when they need to learn how to do something. Build trust and confidence.

Decision-making 52

Decision-making Media Customer Experience Software 52

Zendesk

DECEMBER 1, 2020

Read on to learn what digital transformation is—and more importantly, how to keep your customer at the center of it. What is digital transformation? Plenty of companies today boast about undergoing digital transformation, but what they usually mean is digitization. Learn more. That’s not so much what it is anymore.

Digital Transformation 98

Digital Transformation Digitalization Customer Experience Supply Chain 98

Zendesk

DECEMBER 23, 2020

When you think of customer service enablement, what’s the first thing that comes to mind? Whatever you just thought of, I’m going to go out on a limb and guess it wasn’t, “Yes, customer service enablement is my favorite!” As you assess what training is needed, work backwards. Enter these four tips.

Onboarding 64

Onboarding Negotiation Software Software 64

Hubspot Sales

APRIL 23, 2021

Time is an entrepreneur's most precious resource. One of my previous clients, a serial entrepreneur, joked that his first hire was an accountant. He excelled at talking with clients and needed help crunching numbers. Trying to do it all as a business owner will quickly lead to burnout. QuickBooks. Pricing: Freelancer ($7.50/month),

Small Business 95

Small Business Finance Banking eCommerce 95

Zendesk

APRIL 15, 2022

And with more sales teams going back to the office in 2022, we’re all wondering: What’s changed? What’s important to know? And what do best practices look like as we make the transition back to cubicles and swivel chairs? Get ready for the ultimate list of sales statistics and facts. Sales statistics for emails.

Sales 52

Sales Sales Technology CRM Remote Working 52

Brooks Group

APRIL 17, 2023

What Is the Best Enterprise Sales Training? In addition, many of these companies have international and national offices, so you have the potential to bring in big bucks when you get them to partner with you. You might be wondering what your sales reps need in terms of sales negotiation training. Why Is Sales Training Important?

Sales Training 52

Sales Training Negotiation Sales Decision-making 52