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Turning lemons into lemonade: Five ways to reset on customer management fundamentals in a post-pandemic world

Strategic Account Management Association

The phrase tells us to have a positive mindset and look for the good when faced with a dire, and potentially devastating, turn of events. SAMA and Boston Consulting Group partnered in May 2020 to conduct a study aimed at discovering the early changes to customer expectations for sales organizations as a result of the COVID pandemic.

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Book review: The Management Shift – How to harness the power of people and transform your organization for sustainable success by Vlatka Hlupic

Red Star Kim

So here’s a book review: The Management Shift – How to harness the power of people and transform your organization for sustainable success by Vlatka Hlupic. Organizations today are surfing on the edge of chaos”. Organic growth based on expertise (allow groups and communities of interest to form and the self-selection of leaders).

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How to Create a Long-Term Business Strategy in 7 Steps

AchieveIt

Building a long-term business strategy is the cornerstone of sustainable growth, guiding your organization toward its ultimate goals. Step 1: Articulate Your Vision – Crafting a Compelling Vision Statement A robust vision statement serves as the guiding star for your organization.

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Book review: The Strategy Book by Max McKeown

Red Star Kim

Becoming a strategic thinker – a strategist – is about getting better at shaping events…You learn that reacting and responding to events is just as important as planning”. A clever strategy is between the extremes – plan deliberate actions to shape the future but stay close to local events and react to them.

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Strategic Leadership: Post-Pandemic and Beyond

CMOE

Meet frequently with other leaders across the organization to share successes and challenges and brainstorm solutions. Instead, they can take advantage of the opportunity to reevaluate and reimagine the strategic plan as well as make adjustments that will help the organization better manage the next challenge. What has changed?

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3 Tips For Running a Successful Virtual SKO

Showpad

Because of this, you may find your team facing some new challenges and scrambling to pull off an event in an entirely new fashion. Sales kickoffs are one of the most important events for any company. Most of your event preparation will be different as you begin to plan your SKO. Announce your event, then announce it again.

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What is business development? Strategy, plan, and skills

Zendesk

According to Forbes , business development (BD) is “the creation of long-term value for an organization from customers, markets, and relationships.” Stakeholder mapping. Once you know your place in the market, it’s the business developer’s job to maintain it through stakeholder mapping and relationships. Brainstorming.