SmartKarrot

APRIL 3, 2023

Role: Customer Success Manager Location: Berlin, Germany (Hybrid) Organization: Ultimate As a Customer Success Manager you’ll assist 15-20 mid-market customers as their main point of contact during the installation and growth phases of their automation journey.

Customer Success 19

Customer Success Client Onboarding Retail Onboarding 19

SmartKarrot

OCTOBER 18, 2022

Lead pitches to cross-sell and upsell new channels and features that meet client needs to achieve client KPIs. Oversee client onboarding and implementation process including product, channel and partner activation, campaign launches and ad-hoc projects.

Customer Success 19

Customer Success Facilitation Client Onboarding Onboarding 19

SmartKarrot

OCTOBER 19, 2022

Apply here: [link] Role: Head of Customer Success Location: San Francisco, CA, US Organization: Creator Deck As a Head of Customer Success, you will coach, recruit, train, and mentor an exceptional team of customer success professionals, while playing a hands on role with many of the largest strategic accounts.

Customer Success 19

Customer Success Onboarding Client Onboarding Banking 19

SmartKarrot

JANUARY 10, 2023

Role: Customer Success Lead Location: Remote, Canada Organization: Testimonial Hero As a Customer Success Lead, you will be developing and managing value-based relationships with the highest-value accounts with a focus on agreement completion and retention. Track client escalations and minimize customer churn.

Customer Success 19

Customer Success Supply Chain Co-Creation Stakeholders 19

SmartKarrot

MAY 19, 2022

Lead pitches to cross-sell and upsell new channels and features that meet client needs to achieve client KPIs. Oversee client onboarding and implementation process including product, channel and partner activation, campaign launches and ad-hoc projects. Data Focus – analyzing and continuously improving how we work.

Customer Success 19

Customer Success Stakeholders Client Onboarding Government 19

SmartKarrot

APRIL 3, 2023

Role: Customer Success Manager Location: Berlin, Germany (Hybrid) Organization: Ultimate As a Customer Success Manager you’ll assist 15-20 mid-market customers as their main point of contact during the installation and growth phases of their automation journey.

Customer Success 15

Customer Success Client Onboarding Retail Onboarding 15

Arpedio

MARCH 5, 2024

In today’s fast-paced business environment, maintaining strong relationships with clients is paramount to success. This is where effective account management comes into play. Importance of Efficient Account Management Efficient account management is essential for several reasons.

Account Management 52

Account Management Management Client Relationships Facilitation 52

Brooks Group

APRIL 17, 2023

Negotiation Experts – Sales Negotiation Training According to Aberdeen Research , best-in-class sales enablement strategies help a company experience an increase in the contract value of enterprise deals by 13.7% Sales training also makes the customer experience better. There is always more to learn.

Sales Training 52

Sales Training Negotiation Sales Decision-making 52

SmartKarrot

FEBRUARY 2, 2021

Understand the customer’s business, define success criteria, and build plans to exceed expectations. Launch and manage AB and multivariate testing across P4’s portfolio of sites. Map the customer journey and identify opportunities to proactively intervene on the client’s behalf.

Customer Success 8

Customer Success Client Onboarding Customer Experience Onboarding 8

SmartKarrot

JUNE 11, 2021

Track and be held accountable for all relevant Customer Success metrics such as NRR, NPS, health score, product activation, churn, and more. Deploy a team to project manage key customer deliverables and ensure on-time delivery. Help manage upsell processes and procedures. Be seen as a product-minded leader.

Customer Success 10

Customer Success Onboarding Client Onboarding Stakeholders 10

SmartKarrot

APRIL 20, 2021

Apply here: [link] Role: Director of Customer Success Location: Boise, ID, US Organization: QDM Inc As a Director of Customer Success, you will manage a growing team of client success specialists and work with them to optimize performance and processes for the clients they directly manage.

Customer Success 10

Customer Success Client Onboarding Stakeholders Onboarding 10

SmartKarrot

MAY 24, 2021

Defining and optimizing the client onboarding lifecycle based on client segmentation. Influencing future lifetime value through higher product adoption, client satisfaction, and overall health scores. Support the CS Team in developing scalable and effective processes for ongoing management of many complex accounts.

Customer Success 10

Customer Success Onboarding Client Onboarding Finance 10

SmartKarrot

OCTOBER 30, 2020

Role: VP, Customer Success Location: New York City, NY, US Organization: Urbint As a VP of Customer Success, you will drive strategy and alignment of customer success and transformational impacts through the adoption of innovative offers combined with market-leading cloud solutions that accelerate business value for the customers.

Customer Success 10

Customer Success Cybersecurity Value Proposition Client Onboarding 10

SmartKarrot

OCTOBER 6, 2023

They are responsible for building rapport with clients and managing their relationships for the company. They often work with the company’s clients and potential prospects to understand and manage them better while learning their objectives and priorities.

Communication 10

Communication Insurance Onboarding Decision-making 10

SmartKarrot

JUNE 23, 2022

Role: VP, Customer Success Location: New York, NY, US (On-site) Organization: Dandy As a VP of Customer Success, you will manage a team of Customer Pods with CSMs tasked to drive material growth in a book of business of 200-300 dental practices. Lead, grow and energize the Customer Success team.

Customer Success 3

Customer Success Client Onboarding Onboarding Finance 3

Zendesk

APRIL 1, 2022

The band members face the audience, delivering an experience that creates loyal fans—similar to how your customer success managers (CSMs) work with your customers one-on-one. Customer success operations (CS Ops) is the behind-the-scenes crew that helps customer success managers excel at their jobs.

Customer Success 97

Customer Success Logistics Onboarding CRM 97

SmartKarrot

FEBRUARY 28, 2022

Presenting regularly to the customer and Bidgely stakeholders on the health of projects and solutions. Apply here: [link] Role: Senior Customer Success Manager Location: Remote, United States Organization: Adaptive Business Group As a Senior Customer Success Manager, you will be accelerating the client onboarding phase and product adoption.

Customer Success 3

Customer Success Client Onboarding Stakeholders Onboarding 3

SmartKarrot

SEPTEMBER 25, 2020

Over and above, you must constantly prove your value even after the onboarding ends. Brownie Points : In fact, a Walker study found that by the end of 2020, customer experience will overtake price and product as the key brand differentiator. This calls out to be one of the client onboarding best practices.

Onboarding 8

Onboarding Artificial Intelligence Brainstorming Client Onboarding 8

SmartKarrot

MARCH 4, 2021

An onboarding specialist is one who makes sure the customer has the first moment of success with the product or service. A specialist who will take the customer from the signup to the ‘first success’ is an onboarding specialist. Need for a Customer Onboarding Specialist. Product Knowledge. Communication.

Onboarding 19

Onboarding Client Onboarding Communication Customer Success 19

PandaDoc

MAY 8, 2023

Customer support is an essential aspect of any customer experience, and research bares this out: 68% of customers will pay more for products and services from companies with a strong record of good customer service. Hubspot ) 61% of customers say they would defect to a competitor after just one bad experience.

Software 52

Software Software Communication Publishing 52