Account Management Skills

JANUARY 11, 2022

In this episode we talk about making client relationships more profitable. We covered so many different areas including: What clients really value and how to talk the client language. Why you need to establish and nurture senior client relationships. Welcome to Episode 53. And it’s so practical.

Client Relationships 52

Client Relationships Profitability Procurement Negotiation 52

Red Star Kim

DECEMBER 12, 2023

For complex projects we must collaborate with those in other functional specialisms such as finance, technology, people and innovation. Internal clients – Naturally we need to build strong working relationships with our fee-earners. Marketing is the client’s representative within the firm. And in external agencies.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Insightly

SEPTEMBER 19, 2023

An effective CRM strategy example might involve an online retailer segmenting its customers based on purchase history data. An excellent example of an e-commerce CRM strategy at work would be an e-commerce company that uses client purchase history data to identify trends in consumer behavior.

CRM 52

CRM Insurance Healthcare Manufacturing 52

Insightly

SEPTEMBER 19, 2023

An effective CRM strategy example might involve an online retailer segmenting its customers based on purchase history data. An excellent example of an e-commerce CRM strategy at work would be an e-commerce company that uses client purchase history data to identify trends in consumer behavior.

CRM 52

CRM Insurance Healthcare Manufacturing 52

PandaDoc

MAY 28, 2024

Let’s delve into the pivotal role consultative selling plays in fostering meaningful client relationships and driving long-term business success. Explore proven strategies to build strong client relationships and navigate the intricacies of consultative selling with confidence. Why is consultative selling important?

Sales 52

Sales e-Learning Healthcare Software 52

Hubspot Sales

APRIL 25, 2023

Management advice covers operations, strategy, finance, marketing, and governance. However, boutique firms are smaller consultancies that specialize in serving clients in a specific industry. From healthcare to tech, finance, education, and retail, there’s a boutique consulting firm for any industry you can think of.

Healthcare 92

Healthcare Insurance Shareholders Interpersonal Skills 92

ClearPoint Strategy

JULY 29, 2021

Both handle customer finances and investments, but (generally speaking) Goldman Sachs prioritizes high-touch, personal relationships, while E*TRADE values high-tech, self-service relationships. Is street crime or retail crime more of a safety issue? You obviously want great health outcomes, but where do finances fit in?

Innovation 98

Innovation e-Learning Healthcare Government 98