SBI

SEPTEMBER 23, 2021

Here’s my interview with Filip Witkowski of Crescendo a sales enablement solution that delivers easy content management. Our clients would previously employ face to face meet ups, trade shows, and other more direct communication to facilitate sales. Crescendo is their presentation tool during these virtual meetings.

Management 35

Management Co-Creation Facilitation Meetings 35

QYMATIX

OCTOBER 19, 2021

How will artificial intelligence redefine sales management? Sales managers had to type on a typewriter (1870 – 1980 (?)) Key Account Managers had to prepare a visit to a potential client thoroughly. Key Account Managers can now call clients in seconds – even to meet them virtually thanks to video and webinars.

Artificial Intelligence 98

Artificial Intelligence B2B Computers and Electronics Internet 98

MDI Training

JULY 7, 2022

In late November 2021, we were invited by a client to participate in an RFP for 4 regional meetings – an event of sales executives. To this end, regular project meetings were held with international and regional working groups during the cocreation phase, which lasted approximately 4-5 months. Dubai: (Midde East+Africa).

e-Learning 52

e-Learning Leadership Co-Creation Digitalization 52

QYMATIX

OCTOBER 19, 2021

How will artificial intelligence redefine sales management? Sales managers had to type on a typewriter (1870 – 1980 (?)) Key Account Managers had to prepare a visit to a potential client thoroughly. Key Account Managers can now call clients in seconds – even to meet them virtually thanks to video and webinars.

Artificial Intelligence 72

Artificial Intelligence B2B Computers and Electronics Internet 72

SmartKarrot

JUNE 12, 2023

Apply here: [link] Role: IT Customer Success Specialist Location: Littleton, CO, United States (On-site) Organization: City of Littleton As IT Customer Success Specialist, you’ll identify and fix hardware and software issues with computers. Maintain the asset management system’s accuracy.

Customer Success 19

Customer Success Co-Creation Customer Life Cycle Stakeholders 19

Cosawi

DECEMBER 28, 2021

Strategic account management is a team sport and requires cross-functional, vertical level engagement and strong accountability. The executive sponsor has a role in creating and building the customer-centric culture for strategic account management. This name implies buy-in from the executive and the “be-in” mindset.

Leadership 52

Leadership Co-Creation Account Management Decision-making 52

OnStrategyHQ

FEBRUARY 16, 2024

What are the top needs we meet for our customers? How will you create an AI risk management framework? If any of your current goals meet the criteria above, it can be vetted as an AI opportunity. Sales: HubSpot AI is for sales follow-up, ChatGPT is for contract creation and synthesis, and Chorus.ai How do we create value?

Artificial Intelligence 52

Artificial Intelligence Government Value Proposition Co-Creation 52

Red Star Kim

MAY 11, 2023

This post reviews the core material covered in Managing Brands Chartered Institute of Marketing (CIM) professional qualification (Level 6 elective New CIM professional marketing qualifications – 2020 (kimtasso.com) ) and the Cambridge Marketing College’s Marketing Manager Apprenticeship – a Level 6 Qualification (kimtasso.com).

Management 130

Management Co-Creation Publishing Leadership 130

DemandFarm

AUGUST 31, 2023

In the business world, customer success management is no longer an afterthought; it’s a necessity. Success lies in a tailored, strategic approach to customer success management. One that leverages Key Account Management (KAM) principles to retain customers and transform them into brand advocates.

Key Account Management 52

Key Account Management Account Management Customer Success Management 52

Arpedio

OCTOBER 30, 2023

Account-Based Selling: A Deep Dive with Lee Levitt and Ulrik Monberg Explore the ARPEDIO platform ← Back to blog In the ever-evolving world of enterprise sales, strategies and tools are constantly refined to meet the dynamic needs of businesses. He recalls a meeting with the CEO of a large insurance company. Listen to the podcast here.

Co-Creation 52

Co-Creation Account Planning Artificial Intelligence Leadership 52

SmartKarrot

JUNE 16, 2023

The first thing such managers have not realized is that the recent advancements in technology have led to a lot of changes in the work setting. They are actually able to meet their targets and the set deadlines because they can plan their time and use the time they would have spent commuting to do constructive work.

Remote Working 10

Remote Working Co-Creation Innovation Customer Success 10

Hubspot Sales

OCTOBER 29, 2017

Another must-watch video introduces the core concept of a book Cialdini co-authored with Steve Martin and Dr. Noah Goldstein called “ The Small Big ” -- the secret to finding the smallest change that will have the biggest impact. It features his renowned seminars on leadership, sales, and management effectiveness. 4) Art Sobczak.

Sales Training 112

Sales Training Sales Publishing Co-Creation 112

SmartKarrot

MARCH 8, 2022

With over 30 years in the industry, Annette is a professional coach, consultant, customer journey mapping facilitator, thought leader, and influencer. Currently, she’s the Customer Success and Customer Support Manager at Ascent Cloud, Ashna has experience of over 7+ years in Customer Success and Account Management.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21

Apptivo

DECEMBER 15, 2023

Customer service software Vs Customer relationship management 3. Customer service software allows companies to manage various customer touchpoints and interactions across different communication channels. It offers a centralized platform for managing customer data, communication history, and service metrics.

Software 52

Software Software Retail Media 52

Apptivo

DECEMBER 15, 2023

Customer service software Vs Customer relationship management 3. Customer service software allows companies to manage various customer touchpoints and interactions across different communication channels. It offers a centralized platform for managing customer data, communication history, and service metrics.

Software 52

Software Software Retail Media 52

Showpad

OCTOBER 8, 2019

It simply isn’t practical for Sales managers, Marketing leaders, and other extensions of your company’s Sales force to spearhead the process of Sales enablement while also being saddled with menial tasks. Not through stern management or punitive measures, but thoughtful, systematic efforts augmented by technology.

Sales 45

Sales Software Software Co-Creation 45

Red Star Kim

OCTOBER 18, 2022

I completed my MBA two decades ago although I consume the latest management books voraciously. This 2014 book by Professor Vlatka Hluplic didn’t appear on my radar but I had the privilege of meeting the author through my work with the Managing Partners Forum. Management Shift Solutions Limited. In a nutshell. The author.

Organization 130

Organization Innovation Leadership Management 130

SmartKarrot

AUGUST 18, 2022

When we needed information, Google gave us a search engine; when we needed to send written communication over the internet, Google gave us emails; when we wanted virtual meetings, Google gave us Meet… From time to time, Google has been addressing our personal and professional (business) needs with its high-efficiency, easy-to-use SaaS products.

Co-Creation 10

Co-Creation Prioritization CRM Meetings 10

Hubspot Sales

OCTOBER 8, 2019

Best for: Partner relationship management. Allbound has all of your partner relationship management needs taken care of in one platform. The platform also allows managers to track sales rep progress to training programs and provide personalized feedback. Best for: Electronic document management. Image Source: Allbound.

Sales 96

Sales CRM Software Software 96