SmartKarrot

JUNE 25, 2021

Operationalize the business processes to scale the Customer Success organization for significant growth. Drive continuous improvement programs and processes to meet customer satisfaction, develop new services opportunities. Maximize customer retention metrics.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Leadership 10

SmartKarrot

JANUARY 15, 2021

Role: Vice President of Customer Success Location: Remote, United States Organization: Community Brands As a Vice President of Customer Success, you will build, manage, support, and monitor the team within the organization. Serve as an advocate to the executive team for all things customers (e.g.

Customer Success 10

Customer Success Onboarding Account Planning Facilitation 10

SmartKarrot

DECEMBER 30, 2020

Role: Vice President of Customer Success – APAC region Location: Sydney, New South Wales, Australia Organization: Carter Murray As a Vice President of Customer Success, you will lead the Customer Success culture in the APAC region and be an advocate for the employee experience.

Customer Success 10

Customer Success Energy and Utilities Negotiation Facilitation 10

SmartKarrot

DECEMBER 10, 2020

Role: Director of Customer Success – (Must have experience with HR Tech) Location: London, England, United Kingdom Organization: Expert Executive Recruiters As a Director of Customer Success, you will be responsible for owning EU Enterprise and Mid-Market book of business with targets on net retention (with main KPIs on low churn and upsells).

Customer Success 10

Customer Success Onboarding Account Management Facilitation 10

SmartKarrot

DECEMBER 2, 2020

Role: Director of Customer Success Location: Remote, San Francisco, CA, US Organization: Wonderschool As a Director of Customer Success, you will manage, coach, inspire a talented team of technical Onboarders and customer support/success. Lead and mentor a team of passionate customer champions.

Customer Success 10

Customer Success Onboarding Account Management Innovation 10

Arpedio

FEBRUARY 15, 2024

Ultimately, the importance of pre-sales in the sales funnel lies in its ability to facilitate seamless transitions between each stage, guiding prospects towards a purchasing decision with clarity, confidence, and conviction.

Decision-making 52

Decision-making Sales Customer Experience Value Proposition 52

SmartKarrot

JANUARY 18, 2022

Role: Director of Client Success Location: San Diego, CA, US (On-site) Organization: Dassault Systèmes As a Director of Client Success, you will drive Customer satisfaction & advocacy prioritize, escalate and manage customer critical issues. Strong communication skills and relationship-building abilities.

Customer Success 3

Customer Success Facilitation Onboarding Stakeholders 3

SmartKarrot

MAY 25, 2022

Role: Director of Client Success Location: Lakeland, FL, US (On-site) Organization: Saddle Creek Logistics Services As a Director of Client Success, you will be gaining an understanding of the value drivers for key clients. Measuring and communicating the value provided to clients via business reviews.

Customer Success 3

Customer Success Logistics Onboarding Advertising 3

SmartKarrot

MARCH 28, 2022

Role: Customer Success Director Location: Remote, New York, NY, US Organization: Impact As a Customer Success Director, you will be delivering world-class support to the top clients. Collaborate with other OwnBackup teams (Support, Product, Sales) to serve customers best.

Customer Success 3

Customer Success Onboarding Facilitation Stakeholders 3

SmartKarrot

MAY 30, 2022

Customer success is essential for business success. The goal of companies is to ensure customers stay with the company. This is possible only with product success. Product success is necessary to ensure that products are working for customers or users, and that they are receiving the value they signed up for.

B2B 10

B2B Customer Success Facilitation Customer Knowledge 10

DemandFarm

AUGUST 31, 2023

In the business world, customer success management is no longer an afterthought; it’s a necessity. Consensus across research confirms: retaining existing customers costs 5 to 25 times less than acquiring new ones. Success lies in a tailored, strategic approach to customer success management.

Key Account Management 52

Key Account Management Account Management Customer Success Management 52

SmartKarrot

MAY 19, 2023

These include communication and collaboration difficulties, as well as the need to establish effective workflows and processes for remote teams. Remote work offers numerous benefits for marketing teams, but it also presents several challenges that must be overcome to ensure success.

Remote Working 10

Remote Working Marketing Brainstorming Communication 10

SmartKarrot

MAY 19, 2023

These include communication and collaboration difficulties, as well as the need to establish effective workflows and processes for remote teams. Remote work offers numerous benefits for marketing teams, but it also presents several challenges that must be overcome to ensure success.

Remote Working 10

Remote Working Marketing Brainstorming Communication 10

SBI

MARCH 22, 2018

That’s why our solution works off of two primary ways we communicate: email and voice. As a result, PipelineDeals becomes a useful, real-time hub of all customer interaction so organizations can have a full view of customer relationships. Online, you’ll find links to a series of free webinars called Grow University.

Management 22

Management CRM Account Management Sales 22

Nutshell

APRIL 17, 2020

Jump to: 11 Things You Need to Create a Successful Virtual Event. Cast of characters, in order of appearance: BEN GOLDSTEIN, HEAD OF CONTENT AND COMMUNICATIONS. “I KRISTEN GRAY, CUSTOMER SUCCESS MANAGER. “I KATHERINE MAYS, HEAD OF CUSTOMER EXPERIENCE. “My

Decision-making 126

Decision-making Media Meetings Internet 126

SmartKarrot

OCTOBER 28, 2020

Role: VP Customer Success Location: San Francisco, California, US Organization: Riviera Partners As a VP of Customer Success, you will be responsible for creating and executing an operational methodology and account management process which builds on the data-driven approach; continue to iterate and improve on this process.

Customer Success 10

Customer Success Stakeholders Onboarding Innovation 10

Mike Kunkle

JULY 2, 2022

The goal of enablement is to support sellers in supporting their buyers and customers, to help them facilitate buying decisions, improve the buying experience, and as a result, improve sales performance. Sales Effectiveness Straight Talk Webinars: [link] (60 Free Recorded Webinars). Sales technology and tools.

Sales 130

Sales Sales Training Leadership Decision-making 130

SmartKarrot

MAY 3, 2023

When choosing a service, some businesses may opt into using a platform that only allows audio communication. According to a study by UCLA, only about 7% of communication is based on verbal language. Much of our communication is actually formed through eye contact, facial gestures, body posture, and more.

Meetings 10

Meetings Digitalization Transportation Digital Transformation 10

Hubspot Sales

JULY 1, 2019

A successful account-based approach requires cross-department coordination. Every team -- Sales, Sales Development, Marketing, Customer Success, Finance, Product, Engineering, and the C-suite -- must be aligned. Every stakeholder should receive content tailored to their challenges and communication preferences.

Stakeholders 86

Stakeholders Finance Sales Decision-making 86

SmartKarrot

APRIL 26, 2022

Considering the above, let’s shed some light on a multitude of ways to facilitate thought leadership with ease. How to facilitate thought leadership on LinkedIn? Video will help you communicate your message more effectively. Start a communications campaign to get in touch with people you know. Consistency is key.

Leadership 10

Leadership Facilitation Media Value Proposition 10