Red Star Kim

DECEMBER 14, 2022

Develop both hard (technical) and soft (interpersonal) skills. The key themes were: Present. Coaching and consulting skills for M&BD workshop (November 2021) (kimtasso.com). Book review: Coaching skills: A handbook by Jenny Rogers (kimtasso.com). Creative communication in “difficult” situations.

Marketing 130

Marketing Management Interpersonal Skills Profitability 130

Chally

JANUARY 27, 2022

In fact, the skills used today to be a great salesperson go much deeper. We know that personality traits don’t predict success , because charisma can only take you so far before needing interpersonal skills, and the ability to work with customers in many different environments. Soft Skills and Traits. Communication.

Interpersonal Skills 52

Interpersonal Skills Emotional Intelligence Negotiation Sales 52

Red Star Kim

FEBRUARY 14, 2023

This requires you to listen carefully to what is being said and to observe non-verbal communication that might suggest that there is something else to consider. A good example of a limiting belief comes from running. When people didn’t believe a person could run a mile in under four minutes – this became a limiting belief.

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130

Red Star Kim

NOVEMBER 8, 2022

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

MDI Training

DECEMBER 4, 2023

AI-Enhanced Leadership: Maximizing Potential with Intelligent Tools The integration of artificial intelligence (AI) into the world of work presents new challenges and opportunities for leadership development. It’s about taking on a supportive and communicative role that focuses on social skills.

Leadership 104

Leadership Artificial Intelligence Digital Transformation Digitalization 104

Zendesk

AUGUST 31, 2021

Unlike asynchronous communication, personal selling allows you to build relationships with potential customers in real-time. At the same time, you’re gathering critical information that empowers you to meet each buyer’s unique needs and customize your sales presentation accordingly. Why is personal selling important?

Interpersonal Skills 97

Interpersonal Skills Value Proposition Decision-making Communication 97

Arpedio

FEBRUARY 14, 2024

They are responsible for prospecting, qualifying leads, and presenting the company’s products or services to potential clients. They are skilled negotiators and expert communicators, with the ability to identify opportunities, build relationships, and close deals. Their goal is to close deals and bring in new customers.

Account Management 52

Account Management Management Sales Client Relationships 52

Showpad

JUNE 15, 2020

If possible, bring those departments into the sales training for discussions and/or to present updates. The purpose of sales training is first and foremost to build sales reps’ — both new and experienced — sales skills. Develop interpersonal skills. Involve a customer. Enhance customer appreciation.

Sales Training 83

Sales Training Interpersonal Skills Sales Brainstorming 83

Hubspot Sales

APRIL 25, 2023

Finally, Claire pitches the optimal solution to her client, typically via a slide deck presentation. Claire’s approach shows that a consultant’s core skills include analytical and problem-solving abilities, research and data gathering, communication and presentation skills, and interpersonal skills to relate with clients.

Healthcare 90

Healthcare Insurance Shareholders Interpersonal Skills 90

SmartKarrot

OCTOBER 28, 2022

Outstanding organizational and people skills, a master communicator who can speak to all levels of the organization and lead complex, cross-functional projects. Excellent presentation and relationship management skills – strong verbal and written communications skills – with a customer-first attitude.

Customer Success 19

Customer Success Interpersonal Skills Stakeholders Finance 19

MDI Training

NOVEMBER 14, 2023

Human intuition, interpersonal skills, and the ability to solve problems creatively remain crucial, especially in situations that require empathy, emotional understanding, and complex decision-making. Complex interpersonal communication Interpreting body language, non-verbal communication, and subtle signs is a human strength.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Hubspot Sales

JULY 3, 2018

The interpersonal skills of the past have come to the forefront again. One-on-one conversations are important, but there’s a good chance you’re going to be presenting in front of a group. They use those relationships as bridges to provide insight into the customer’s buying process. It’s not about out-machining the machines.

Interpersonal Skills 95

Interpersonal Skills Sales Decision-making Facilitation 95

SmartKarrot

MAY 12, 2023

This requires excellent interpersonal skills, empathy, and the ability to connect with people at all levels of the organization. Communication and Presentation Skills Effective communication is essential for Key Account Managers, as they are often required to articulate complex ideas, proposals, and solutions to a diverse audience.

Key Account Management 10

Key Account Management Account Management Management Interpersonal Skills 10

SBI

MARCH 19, 2013

Hard skills include such things as effective cold-calling, presentation skills, overcoming objections, skillful questioning, getting past the gate-keeper, negotiation skills, how to sell value, qualifying prospects, and closing techniques. Soft Skill-Sets: TeamVisibility- Identify and integrate best practices.

Interpersonal Skills 50

Interpersonal Skills Sales Emotional Intelligence Decision-making 50

DemandFarm

APRIL 26, 2023

Their day-to-day activities may include conducting regular check-ins with key accounts, analyzing data to identify trends and opportunities, presenting product updates and new features, negotiating contracts and pricing, and ensuring that customer issues are resolved quickly and effectively.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

Red Star Kim

JANUARY 22, 2024

They are organised into sections: The seller mind shift To see To think: Synthesising your sell To think: Communicating your sell To improve Closing the sale Selling skills The author considers the difference between using our innate natural selling skills compared to learned techniques. How it is better than competitors?

Value Proposition 130

Value Proposition Emotional Intelligence Sales e-Learning 130

SmartKarrot

JANUARY 5, 2022

So, without further ado, here’s SmartKarrot’s Top 50 Customer Success Influencers for 2022 (presented in no particular order). A community builder par excellence, Sue is passionate about helping individuals and businesses to evolve customer success into helping customers progress. ??Thanks Lincoln Murphy. Nils Vinje. Chad Horenfeldt.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

Hubspot Sales

FEBRUARY 7, 2018

That rep is responsible for presenting or demoing the product, resolving the buyer’s objections, and creating a proposal. The typical SDR role requires excellent written and verbal communication skills. You'll likely report to the VP of Sales, and communicate executive directives to the rest of the sales organization.

Account Management 132

Account Management Sales Interpersonal Skills Sales Management 132

Zendesk

JUNE 15, 2023

The key to making your resume stand out is to leverage the experience you do have and present it in a way that will convince hiring managers that you’ll be successful in the position. Being in a senior position, you’ll also need to convey your ability to communicate with your direct reports and other senior leaders.

Retail 52

Retail Leadership Interpersonal Skills Software 52

Janek Performance Group: Account Planning

JULY 13, 2021

That’s a good way to go beyond just the present biggest accounts and identify those up-and-coming ones who can grow with your organization. It’s rare that there will be a rapid change in a client’s requirements that present an opportunity. Interpersonal skills and social/emotional intelligence are also a given.

Account Management 52

Account Management Management Account Planning Interpersonal Skills 52

SmartKarrot

DECEMBER 26, 2021

Interpersonal Skills. The manager responsible for handling a company’s CX operations must have refined diplomacy, negotiation, and interpersonal skills. These skills are essential to strike a balance between all the stakeholders’ needs and their drives with available resources.

Customer Experience 11

Customer Experience Organization Interpersonal Skills Management 11