SmartKarrot

APRIL 26, 2021

Work effectively with all peers and the stakeholders in Sales, Marketing, Operations to negotiate and influence customer improvements. Continually develop improvements and embed successful change projects. The post April 26 – Customer Success Jobs appeared first on SmartKarrot l Comprehensive Customer Success.

Customer Success 10

Customer Success eCommerce Stakeholders Onboarding 10

SmartKarrot

FEBRUARY 9, 2021

Role: Vice President of Customer Success – SaaS Experience Required! Location: Remote, United States Organization: Jarvis Elliott Jarvis Elliott is looking for a Vice President of Customer Success with experience in the SaaS / eCommerce space. Also, deliver product demonstrations. Apply here: [link].

Customer Success 10

Customer Success eCommerce Customer Experience Healthcare 10

SmartKarrot

JUNE 17, 2021

Role: Senior Director, Customer Success Location: New York, NY, US Organization: Arcadia As a Senior Director of Customer Success, you will deliver a best-in-class customer support experience across all customer segments resulting in increased retention. Apply here: [link].

Customer Success 10

Customer Success B2C eCommerce Leadership 10

SmartKarrot

DECEMBER 23, 2020

Role: VP of Customer Success Location: Jersey City, NJ, US Organization: Infobip As a VP of Customer Success, you will increase renewal rates and reduce churn. Influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores.

Customer Success 10

Customer Success eCommerce Stakeholders Business Growth 10

PandaDoc

JUNE 23, 2021

Thanks to the digitalization of the marketplace, online and ecommerce businesses can now reach more clients than ever. Unlike simpler terms, such as target customers (a term which only describes any company that might buy your product or service), ICPs focus on highlighting only the most valuable business stakeholders in the marketplace.

B2C 94

B2C B2B eCommerce Software 94

Hubspot Sales

AUGUST 30, 2023

“As new regulations emerge to fend off potential cybersecurity threats and privacy breaches, we’ll all have to objectively analyze how we collect, store, and use consumer and customer data, as well as be willing to adjust our strategies for the well-being of all stakeholders.

Decision-making 89

Decision-making Sales Profitability Artificial Intelligence 89

Zendesk

MARCH 31, 2021

Types of customer feedback. Customer service feedback. Sales or customer success feedback. Customer feedback can be qualitative , such as a written online review or information a customer shares with an agent or a sales representative about their experience. Sales or customer success feedback.

Organization 95

Organization Media Decision-making e-Learning 95

SmartKarrot

JUNE 24, 2022

Role: Director of Customer Success (Remote) Location: Remote, Irving, TX, US Organization: Epsilon As a Director of Customer Success, you will formulate joint success plans with customer stakeholders and Epsilon teams to define business outcomes with mutually agreed upon ROI benefits.

Customer Success 3

Customer Success eCommerce Stakeholders Account Management 3

SmartKarrot

MAY 26, 2022

Addressing ad hoc issues impacting the customer experience with speed and urgency, working with internal teams to drive positive outcomes. Ensure customer feedback from your customers is communicated internally to enable ongoing improvement of Tubular products and services. Generating customer references and case studies.

Customer Success 3

Customer Success eCommerce Customer Experience Onboarding 3

Zendesk

APRIL 18, 2023

Customer journey stages Break the customer journey down into steps so you can gain a better understanding of the buyer’s needs and state of mind at every touchpoint. Different companies have different stages for their customers to go through. These departments interact with buyers at certain stages.

Customer Experience 98

Customer Experience Advertising Media Brainstorming 98

SmartKarrot

FEBRUARY 14, 2022

Role: Customer Success Director Location: Remote, United States Organization: Astound Commerce As a Customer Success Director, you will create and maintain strong client relationships at the stakeholder level in order to build long-term and growing accounts. Help drive customer references and case studies.

Customer Success 3

Customer Success eCommerce Onboarding Client Relationships 3

Insightly

JULY 25, 2023

Ideal customer profiles are crucial for account-based marketing (ABM) and targeting enterprise customers, but a strong ICP also helps you hone any type of marketing campaign and optimize its targeting and messaging. As a business, it is critical to know what types of customers get the most value out of your products and services.

Manufacturing 52

Manufacturing B2C Decision-making B2B 52

PandaDoc

MAY 25, 2021

This Software as a Service (SaaS) business focuses on providing a system to help companies keep track of analytics, customer success and support, and even customer complaints, all in one place. Salesforce offers a wide variety of CRM software functionality, from eCommerce offerings to analytics services to customer support.

Software 52

Software Software Co-Creation e-Learning 52

PandaDoc

MAY 25, 2021

This Software as a Service (SaaS) business focuses on providing a system to help companies keep track of analytics, customer success and support, and even customer complaints, all in one place. Salesforce offers a wide variety of CRM software functionality, from eCommerce offerings to analytics services to customer support.

Software 52

Software Software Co-Creation e-Learning 52

SmartKarrot

AUGUST 10, 2021

What makes for a successful business in a customer-focused economy? A world where eCommerce is ruling and online shopping/transactions are the norms? This depends on what answers you are seeking to questions specific to your business and the customer scenario. What answers can you get using behavioral analytics?

eCommerce 10

eCommerce Acquisition B2C Software 10