Customer Success Leadership Organization Stakeholders 
Strategic Account Management Association
SEPTEMBER 13, 2021
Whether your customers are struggling or booming as a result of the pandemic, it’s safe to say that their needs have evolved in some way — and will continue to evolve. Now more than ever, many customers are looking for suppliers that effectively offer strategic thought leadership. But that’s a topic for a different day.
Upland
AUGUST 25, 2023
An influence map is a visual tool that helps you identify and understand the stakeholders who have a say in your project or decision. It can be used to: Identify the key stakeholders who need to be engaged in order to achieve your goals. Understand the relationships between stakeholders and how they influence each other.
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ProlifIQ
NOVEMBER 9, 2022
What Sellers need from Sales Leadership: If you want to be successful as a sales leader, it’s important that you set your team up for success by providing them with the resources they need to succeed. What Sales Leadership needs from Sellers: And now the inverse. executives in marketing, sales, customer success, etc).
Planview
MAY 26, 2023
Communicate Define change approach, identify success measures, establish change framework and activities, prepare change toolkit, identify stakeholders, develop communication plan, develop branding, create messaging, and schedule communications Then, they executed their communication plan.
Upland
NOVEMBER 28, 2021
Even when organizations acknowledge their sales reference processes could be better, it can be an overwhelming problem to confront. A well-oiled, traditional customer reference or advocacy program can be an organization’s strongest asset, but launching, revamping, or expanding a traditional program isn’t right for every organization.
SmartKarrot
FEBRUARY 10, 2023
Role: VP of Customer Success Location: Shakopee, MN, United States Organization: Entrust As a VP of Customer Success you’ll determine, persuade, and coordinate stakeholders on customer priorities. Gain a thorough awareness of the objectives, priorities, and decision-making procedures of the customers.
SmartKarrot
JUNE 12, 2023
Role: Customer Success Specialist Location: United States (Remote) Organization: SwiftComply As a Customer Success Specialist, you’ll respond to incoming emails, phone calls, and video requests from more than 400 government agencies and their service suppliers in a courteous, timely, and individualised manner.
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