Upland
MARCH 13, 2023
They are the ones who orchestrate the forecasts from salespeople on their teams and help deliver a full picture of what the sales organization is expected to bring to the table. Ideally, the same technology would help you prioritize low-hanging fruit without losing sight of bigger, high-impact deals.
Sales Readiness Group
MARCH 28, 2023
In today's highly competitive marketplace, businesses can’t afford to take customer loyalty for granted. Every sales organization must prioritize customer success skills to build stronger relationships, differentiate themselves from the competition, and help retain clients for the long term.
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Luminas Strategy
AUGUST 6, 2023
Because of today’s unpredictable economy and rapidly changing business landscape, B2B companies are facing headwinds, challenged to identify strategies that will result in sustainable organic growth. To truly understand your customer’s pain points and expectations, it’s critical to prioritize direct engagement with customers.
Miller Heiman Group
AUGUST 1, 2019
Almost half of organizations report having a weak relationship between their sales and customer success teams; and a third report that service plays no role in generating sales. Investing in a strong customer experience strategy now is crucial as more than 70% of revenues come from existing customers.
Insightly
MARCH 11, 2024
CRM means different things to different roles, but with the right CRM (one that’s easy to customize ), your CRM can look a lot different to each role, but still serve the entire company with efficiency and precision. Let’s explore the different roles in an organization and how CRM looks to each.
Upland
MAY 22, 2024
This saves sales reps time sifting through broad data sets and allows them to focus on qualified leads within existing customer accounts. Prioritization and Targeting: AI can analyze numerous factors like customer size, industry, past purchases, and even sentiment in communication to prioritize whitespace opportunities.
Mike Kunkle
OCTOBER 8, 2023
Introduction In today’s fast-paced and challenging business landscape, maximizing organizational success hinges on seamless coordination across various functions. Nowhere is this truer than with the commercial organization. This unified effort propels businesses to new heights of success.
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