Strategic Account Management Association
FEBRUARY 3, 2022
What I see from these dual worldviews is twofold: First, that the global pressures stemming from COVID and supply chain squeezes are throwing roadblocks in the path of us all. Prioritizing relationships allows us to think more holistically about success. Are we in tune with the way initiatives are prioritized?
Brooks Group
APRIL 25, 2024
Your customer success team can be your best ally. When you have satisfied customers, they’re likely to buy from you again, refer you to others, and, over time, spend more. But the most successful sales professionals understand the value of cultivating long-term relationships with their customers.
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Strategic Account Management Association
AUGUST 24, 2021
“We have to understand how SAM relates to the other ways that we engage with customers like marketing, sales, supply chain management.”. Build multifunctional teams includingsupply chain, quality and operations that focus on servicing customers. Prioritize learning development capabilities within your organization.
Strategic Account Management Association
SEPTEMBER 13, 2021
At that time, customers told us they were less focused on price in negotiations and more focused on keeping the business running, with expectations including: Changes (increase or decrease) in supply chain deliveries Delays in payment schedules Changes in allocation of volume contracted.
SmartKarrot
DECEMBER 12, 2022
Role: Customer Success Manager Location: Sydney, New South Wales, Australia (On-site) Organization: Bryant Dental As a Customer Success Manager, you will enhance the customer experience and relationship through the development of team skills and processes, governing sales order management.
Showpad
NOVEMBER 21, 2021
We’re supposed to be able to build supply chain health assessments and help them figure this out; but now it’s happening over an hour-long Zoom call. But our customers are starting to get more comfortable with video. Our qualification and discovery have shifted since COVID.
Planview
SEPTEMBER 20, 2023
The Planview Vision Awards are given out annually to a select few Planview customers to recognize our customers’ success, hard work, and future goals with our solutions. Huntington Bank then embarked on an Agile transformation journey to evolve how its business solutions were delivered, funded, prioritized, and governed.
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