Arpedio

MARCH 18, 2024

This entails identifying lucrative opportunities, targeting an initial area of market presence, and ensuring that the entire organization is aligned and geared towards this strategic expansion. Organizations that prioritize customer success are poised to not only win initial business but also pave the way for sustained expansion.

Digitalization 52

Digitalization Construction Digital Transformation Supply Chain 52

Planview

JULY 10, 2018

Digital disruption has been making and breaking businesses since 2000. The fact is, every company is facing an increase in appetite from customers for better experiences and more convenience. Digital disruption also has another effect. That’s the curve ball digital disruption continues to throw at companies.

Digital Transformation 40

Digital Transformation Artificial Intelligence Digitalization Innovation 40

Flevy

MARCH 21, 2024

For consulting firms, these frameworks are part of the bread and butter that enable them to consistently deliver value to client organizations across industries and geographies. This framework is designed not only for new CEOs , but also for guiding any substantial transformation project within an organization.

Energy and Utilities 52

Energy and Utilities Innovation Stakeholders Decision-making 52

SmartKarrot

FEBRUARY 1, 2022

Every B2B SaaS (Software as a Service) organization wants to retain existing customers and expand its new customer list. But, to do that, they need to ensure that the customers are genuinely happy with the products they are using. This is where the role of customer success manager comes into the picture.

Customer Value 10

Customer Value Customer Success Software Software 10

SBI

JANUARY 31, 2020

Accurate and actionable data is the lifeblood of high-performing Go-To-Market organizations,” said Andrew Gilman, Head of Marketing, NWN Corporation. Join Dale Mitchell, Head of Fujitsu Americas Sales Operations, Enablement and Digital Transformation, and Nancy Nardin to learn how Fujitsu America is shattering siloes.

Account Planning 29

Account Planning Digital Transformation B2B Sales 29

SBI

FEBRUARY 19, 2020

Hear Dale Mitchell, Head of Fujitsu Americas Sales Operations, Enablement and Digital Transformation, and Nancy Nardin to learn how Fujitsu America is shattering silos. Join us for “From Vendor to Strategic Partner: Uncovering Insights to Generate Customer Value” webinar. Opportunity Management. Account Planning.

Marketing 27

Marketing Account Planning Digital Transformation CRM 27

SmartKarrot

JULY 26, 2021

Just like how the sales and marketing departments are most effective when they work together, the customer experience is something that the entire organization has to work together for. It is important for an organization to CX it is true north. Yes, CX transformation is the need of the hour!

Customer Experience 11

Customer Experience Artificial Intelligence CXM Digital Transformation 11

SmartKarrot

APRIL 15, 2022

Some of the topics discussed in the book include AI and ML techniques to help CRM, digital transformation for CRM, etc. Customer Relationship Management: Concepts and Technologies. The book takes on a managerial perspective to discuss the role of CRM software in customer journeys. Like what you are reading?

e-Learning 19

e-Learning CRM Acquisition Internet 19

SBI

JANUARY 29, 2020

The most notable new capabilities include: Powerful recommendations and deep search to surface relevant content: Allego’s new content recommendation feed on employees’ home screen displays the best content front and center to ensure every employee is equipped with the best knowledge and collateral their organization has to offer.

Account Planning 26

Account Planning Sales Digital Transformation Stakeholders 26

SBI

NOVEMBER 7, 2019

In today’s digital marketplace, buyers have an abundance of information at their fingertips, more distractions, and numerous reasonable options across. Inside Sales organizations are getting a lot of the glory these days; perhaps it shouldn't be a surprise that they're also benefitting from a. Industry News. Prospect Engagement.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20