Strategic Account Management Association

OCTOBER 26, 2021

We need to focus on understanding the customer and helping the SAM deep dive in the customer environment and gain the insight and knowledge needed to deliver broader customer value. Adapting our corporate behaviors to fit the customer context. Creating strategic customer value and building trust requires time.

Account Management 520

Account Management Co-Creation Leadership Procurement 520

Flevy

MARCH 8, 2022

Marketing, Sales, Engineering, Manufacturing, and Procurement. Due to the difficulty in managing these demands and balancing trade-offs, we cannot address issues like cost, customization, speed, and price in an effective, cross-functional manner. Customizers. Value Players. These are: Innovators. Premium Players.

Supply Chain 111

Supply Chain Value Proposition Procurement Manufacturing 111

Zendesk

FEBRUARY 23, 2022

Value chain analysis (VCA) is a tool used to increase the profit margin for a company by looking for improvements in specific activities along the production and sales lines. Ideally, by discovering opportunities for cost reduction and/or improved customer value, your company can decrease production costs and increase revenue.

Logistics 52

Logistics Procurement Profitability Supply Chain 52

Customer Think

DECEMBER 4, 2022

If companies convert sustainability efforts into profit centers or value centers, they will soon find that this leads to their company being chosen over competitors or being quoted for their good work which causes customers to prefer such companies. Customers were willing to pay for this and selected Unilever for their effort.

Suppliers 75

Suppliers Government Profitability Procurement 75

QYMATIX

APRIL 19, 2022

In concrete terms, this involves the digitalisation of procurement, production and distribution processes — a unique challenge for retail companies. Especially in the B2B environment, the multitude of external interfaces to suppliers and customers increases complexity. KPIs in the Area of Procurement and Warehousing.

Artificial Intelligence 52

Artificial Intelligence Retail Procurement B2B 52

QYMATIX

SEPTEMBER 6, 2022

The determination of customer value should be based on both monetary and non-monetary parameters. Current revenue and profit contribution are of course key value dimensions, as is monetary customer potential, i.e., the potential future revenue from a customer, which can also be expressed as customer lifetime value.

B2B 40

B2B Supply Chain Suppliers Decision-making 40

Mercuri International

MARCH 8, 2022

In a previous article , we discussed the factors driving up to 85% of business leaders to consider the customer-value approach as critical to success. In order to become customer-value oriented and value-creating in your sales you need to understand what customer value is and how to create it.

Sales 52

Sales Suppliers Artificial Intelligence Customer Value 52