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Know the Different Types of Customer Value | Sales Strategies

Engage Selling

I’m not opposed to product training, but it’s critical that we don’t pitch product features to our customers. Instead, what we … Read More » The post Know the Different Types of Customer Value | Sales Strategies first appeared on The Sales Leader.

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Sales Discovery Questions: Best Practices of Successful Sales Teams

Brooks Group

Understanding Customer Needs and Wants The needs/wants-based approach focuses on uncovering the customer’s underlying needs, pain points, goals, and desired outcomes. Essential Sales Discovery Questioning Skills Your team’s ability to use the most effective questions approach depends on sales training.

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Are Things Getting (Slightly) Better? | Sales Training | Leadership.

Jeffrey Gitomer

Become active in all aspects of business social media to communicate customer value not just your sales offerings. Give your customers a chance to talk to you on Facebook. Share short value messages with your network on Twitter. Use the words “thank you” when an order is received and after an ordered is delivered.

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Value-Based Selling: 7 Essential Tips for Sales Leaders

Brooks Group

Sales professionals must learn to give helpful advice and insight, so customers see the value in buying your product. This is important because it will greatly benefit your potential customers. Value-based selling improves close rates, decreases sales cycles, and reduces price pressure.

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Why You’re Losing Deals You Thought You’d Win

Brooks Group

I then asked a select group of their ideal customers why they did business with the company, and “relationships” wasn’t even in the top five. The salespeople weren’t aligned with what the customer valued most. . Here’s the important thing — value is not static.

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What Is Cross-Selling And Up-Selling?

MTD Sales Training

In both cases, the business objective is to increase order value and inform customers about additional product options they may not already know about. The key to success in both is to truly understand what your customers value and then responding with products and corresponding features that truly meet those needs.

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The 5 Stages Of The Negotiation Process

MTD Sales Training

But if you include these elements, it will help you build a firm foundation on which to build: Understand what the customer values most in the negotiation. Identify the interests, not just the positions, of the customer. Prepare for the possible options and scenarios that the customer may bring up. Happy Selling!