MDI Training

JANUARY 29, 2024

Our MDI trainer and partner Vladimir Novac shares his insights as he tells us about the leadership skills that are needed in today’s fast-developing world. Emotional Intelligence (EI): Understanding and managing one’s own emotions and the emotions of others is a crucial aspect of effective leadership.

Leadership 52

Leadership Artificial Intelligence Digital Transformation Interpersonal Skills 52

CMOE

JUNE 25, 2019

Employees don’t leave jobs, they leave ‘bad’ managers. After reading this statement, I couldn’t stop thinking about the potential connection between people leaving “bad managers” and people leaving due to a lack of development and growth opportunities. In other words, they become “bad managers.” 1 reason employees leave a job.”

Interpersonal Skills 55

Interpersonal Skills Construction Decision-making Onboarding 55

Chally

JANUARY 27, 2022

Whether you’re looking to advance your career or expand your team, we’ll explore this sales skill list that can elevate anyone to a successful salesperson. Find more for team leaders in our key habits of a successful sales manager. In fact, the skills used today to be a great salesperson go much deeper. Soft Skills and Traits.

Interpersonal Skills 52

Interpersonal Skills Emotional Intelligence Negotiation Sales 52

MDI Training

NOVEMBER 14, 2023

Coach potentials: AI can make learning suggestions Answers from ChatGPT: The four main roles of a leader according to Covey – building trust, developing vision, implementing strategies, and coaching potential – can be supported to varying degrees by AI technologies. “What can humans do better?”

Leadership 52

Leadership Artificial Intelligence Digital Transformation Co-Creation 52

Zendesk

JUNE 30, 2022

Retention and churn are lagging indicators of actions you should take well beyond a customer’s buying decision,” says Chandler. Manage one-to-one customer engagements at different stages of the customer lifecycle. You hit a critical mass of customers required to keep going, make a profit, or neutralize customer acquisition cost.

Customer Success 97

Customer Success Interpersonal Skills Leadership Investors 97

Brooks Group

APRIL 17, 2023

CSOs need to conduct sales strategy meetings which include managing sales targets and making sure they are supervising everyone during the sales processes. CSOs can relay market shifts to the sales managers and encourage ongoing training in sales performance management. Overall, they manage more departments.

Interpersonal Skills 52

Interpersonal Skills Sales Sales Training Stakeholders 52

Red Star Kim

MAY 16, 2023

Assertive behaviour ensures that you’re able to make decisions which means you will hold some responsibility for outcomes. Be specific and direct in making your point such as “I will need more time to finish that task. Be specific and direct in making your point such as “I will need more time to finish that task.

Communication 130

Communication Brainstorming Decision-making Marketing 130

QYMATIX

AUGUST 31, 2021

bvik), almost all decision-makers (95%) are open to both new technologies and their organization’s digital transformation, even after the crisis. consumers and corporate decision-makers about their use of and attitudes toward AI. Journal of Contemporary Management Research. Are you too? Sep2018, Vol. 12 Issue 2, p17-35.

Artificial Intelligence 40

Artificial Intelligence B2B Interpersonal Skills Sales 40

SBI Growth

JUNE 21, 2013

You’re ready to make a change. Your next sales manager needs modern skills to make the number. It is a tool to prevent you from making a hiring mistake. This will lead to making the wrong hire. Specificity here will save you time and prevent making a bad hire. Management Skills.

Interpersonal Skills 128

Interpersonal Skills Sales Leadership Decision-making 128

SmartKarrot

MAY 12, 2023

Key Account Management (KAM) is a strategic approach that focuses on fostering long-term, value-driven relationships with a select group of high-potential customers. To excel in this role, Key Account Managers must possess a unique combination of skills that enable them to identify opportunities, build strong relationships, and drive growth.

Key Account Management 10

Key Account Management Account Management Management Interpersonal Skills 10

Red Star Kim

NOVEMBER 8, 2022

In a June 2021 article on “ Reboot your human skills” for the Association of MBAs, Debra Stevens (author of Stand Out: 5 key skills to advance your career) highlighted: Engage: your social skills and the ability to connect authentically. Collaborate: build, manage and collaborate in the teams of the future.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

SBI Growth

NOVEMBER 14, 2012

66% of Sales Reps believe that increasing the time invested by sales managers would help to increase their sales. Don’t wait for your manager to come to you. Your manager obviously wants you to succeed and hit these numbers. After all, sales management is responsible for Sales Performance Management.

Interpersonal Skills 120

Interpersonal Skills Negotiation Sales Decision-making 120

SmartKarrot

MARCH 10, 2021

Are product owners and product managers essentially the same function? What is the difference between a product owner and a product manager? In this blog, we will look at how the role of a product manager differs from a product owner. We will also learn the responsibilities and skills of both positions. contact-form-7].

Interpersonal Skills 10

Interpersonal Skills Management Meetings Communication 10

SmartKarrot

MARCH 3, 2021

That won’t only enhance your skills as a Customer Success Manager but also build a deeper connection with your customers. EQ Skills a Customer Success Manager should have. As a Customer Success Manager , having self-regulation is critical. As a Customer Success Manager, you must imbue this quality.

Emotional Intelligence 10

Emotional Intelligence Customer Success Management Interpersonal Skills 10

DemandFarm

APRIL 26, 2023

Key Account Management (KAM) focuses on building long-term relationships, and aims to improve customer satisfaction – especially in a B2B scenario. A key account manager’s primary responsibility is ensuring that the needs of key clients are met, and that they remain satisfied with the company’s products and services.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

SBI

MARCH 19, 2013

Our decisions are colored by the history and experiences that shape our perspective. So it’s not surprising that each time I talk with my friends on the sales training front, they tell me that the path to increasing sales is to improve selling skills. Sales Skill-Sets. Sales Issues. SalesTool-Sets. Share videos and more.

Interpersonal Skills 50

Interpersonal Skills Sales Emotional Intelligence Decision-making 50

SmartKarrot

AUGUST 25, 2022

This includes your professional and soft skill sets that are not job-specific and can be transferable. Transferable skills are assets that a person develops internally and help the employer bring a unique set of experiences to the table. They can help you make any career switch and embrace new surroundings and job roles.

Customer Success 11

Customer Success Interpersonal Skills Leadership Stakeholders 11

Janek Performance Group: Account Planning

JULY 13, 2021

One of the buzzphrases swirling around the sales stratosphere over the last few years is Strategic Account Management, or SAM. What is Strategic Account Management? Also called key account management, SAM is a methodology that involves identifying important accounts and cultivating mutually beneficial relationships with those clients.

Account Management 52

Account Management Management Account Planning Interpersonal Skills 52

Account Management Skills

APRIL 27, 2021

This episode’s for you if you’re interested in managing other people. Maybe you’re in an account manager role now and you’re thinking that the next step up for you is going to be an account director role, where you’re going to be responsible for a team. So it’s a skill that I think’s missing.

Account Management 52

Account Management Management Decision-making Leadership 52

Red Star Kim

JANUARY 22, 2024

They are organised into sections: The seller mind shift To see To think: Synthesising your sell To think: Communicating your sell To improve Closing the sale Selling skills The author considers the difference between using our innate natural selling skills compared to learned techniques. Understand how and why they make decisions.

Value Proposition 130

Value Proposition Emotional Intelligence Sales e-Learning 130

Zendesk

JUNE 15, 2023

The key to making your resume stand out is to leverage the experience you do have and present it in a way that will convince hiring managers that you’ll be successful in the position. Having a degree in any field indicates to a manager that you can meet deadlines and remain dedicated to difficult projects.

Retail 52

Retail Leadership Interpersonal Skills Software 52

Zendesk

APRIL 26, 2021

While the importance of good customer service isn’t under question, the skills support teams need to make it happen often is. Businesses might also consider allowing agents to make exceptions to certain policies in situations that require empathy. Time management is a good skill to look for when hiring a support rep.

Interpersonal Skills 98

Interpersonal Skills Software Software Remote Working 98