Upland

MARCH 29, 2023

Relationship management in sales is all about delivering value and understanding the people and problems at play within accounts – both from prospective and current customers – in order to help solve their greatest challenges. What is relationship management? Enter the importance of relationship management.

CRM 195

CRM Management Stakeholders Decision-making 195

Planview

JULY 11, 2023

Other decisions are made at the individual level on prioritization and focus on a given day. Companies that transform the quality and speed of their decisions consistently outperform their competitors. So how can you make smarter decisions faster? A two-way door is a decision that is easily reversible.

Decision-making 52

Decision-making Artificial Intelligence Manufacturing Digitalization 52

The Center for Sales Strategy

MARCH 12, 2024

Most businesses would say they have a way they manage and prioritize their accounts, but few of them do it in a way that is strategic, consistent, and is woven into every sales decision they make. Do you know where 80% of your revenue comes from?

Management 112

Management Prioritization Decision-making Sales 112

Upland

APRIL 20, 2023

How can effective account management help you defend and grow revenue? Here’s where having a sales account management strategy becomes indispensable. Through account management, your team can seek to establish themselves as trusted advisors to customers. First, a quick primer – what is account management?

Account Management 195

Account Management Management Account Planning Decision-making 195

Account Manager Tips

AUGUST 14, 2022

21 free courses for key account managers to boost your skills now A key account manager has to grow and retain their clients. Find out what those skills are, along with 21 free courses to help you become a better key account manager. Need more help to improve your key account management skills? Table Of Contents.

Key Account Management 246

Key Account Management Account Management Emotional Intelligence Management 246

Red Star Kim

AUGUST 29, 2023

Change management). To change behaviour the intervention must be: EASY – If a decision requires minimal effort, it’s more likely to be the one that’s chosen. Change management) appeared first on Kim Tasso. How might we use the EAST framework for behavioural nudges in marketing?

Management 130

Management Marketing Decision-making Government 130

Account Manager Tips

OCTOBER 6, 2022

When it comes to managing my time, sometimes it feels like I'm losing the battle, the war and maybe even the will to live. So I decided to share my favourite calendar management tips. If they’re important, block time in your diary to make them happen. Still, it doesn't have to be like this. Then review again.

Management 246

Management Meetings Decision-making Brainstorming 246

Customer Think

MARCH 20, 2024

Harvey wrote “The Abilene Paradox: The Management of Agreement” years ago. This happens when everybody agrees to do something that nobody wants to do. Today, we will discuss how to avoid this situation in your organization. He named it that because of an incident in […]

Decision-making 52

Decision-making Organization Management Leadership 52

SOAR Performance Group

JANUARY 13, 2023

In recent years, buyers are noticeably changing their decision-making processes. The post Tailoring the Buyer and Customer Experience to Address Changes in Decision Making appeared first on SOAR Performance Group.

Decision-making 52

Decision-making Customer Experience Sales Value Selling 52

Red Star Kim

OCTOBER 16, 2023

Referrer Management – Capacity and Capability Capacity – Rational elements of referrer management Throughout the workshop we considered how leadership and organisation (rational activity) supports effective referrer management. Key processes Data is needed to drive key processes supporting referrer management. amongst us.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Account Manager Tips

FEBRUARY 28, 2021

What skills do key account managers need? Key account management is a profession in demand. jobs being gobbled up by new technology and millennials set to make up 75% of the workforce might have you worried. jobs being gobbled up by new technology and millennials set to make up 75% of the workforce might have you worried.

Key Account Management 246

Key Account Management Account Management Management Decision-making 246

Red Star Kim

MARCH 4, 2024

Many people have suffered at the hands of a line manager who wants to know in detail what is happening and to control everything. But there are potentially several reasons for this behaviour – some to do with your manager, and some to do with you. So what do you do when your boss is a micro-managing control freak?

Management 147

Management Communication Leadership Digitalization 147

Account Manager Tips

NOVEMBER 14, 2022

How Data Analysis Adds Value to Key Account Management Data analysis has quickly become a valuable tool for just about every type of business. The more data you generate and process, the bigger the opportunity for data analysis and management. It can help inform smart business decisions and spot investment opportunities.

Key Account Management 130

Key Account Management Account Management Management Profitability 130

Account Manager Tips

MARCH 23, 2021

Why is key account management important? Well, i f you don't have key account management in place, you could leave money on the table, be helpless to competitor threats and put your most valuable clients at risk of defection. Key account management is the secret to grow revenue and customer retention. Why should you care?

Key Account Management 246

Key Account Management Account Management Management Suppliers 246

Red Star Kim

JUNE 15, 2023

At the start of June I had the pleasure of leading PM Forum ’s “Towards KAM (and ABM) – Helping fee-earners with client relationship management” online workshop. Key Account Management (KAM) – Research companies, use KAM technology and maintain momentum. Others may find that the M&BD team is responsible for research.

Key Account Management 130

Key Account Management Account Management Management Client Relationships 130

Red Star Kim

JULY 7, 2023

At this week’s change management for professional practices workshop, I welcomed delegates from legal, accountancy and property firms. Their roles included managing partner, head of HR, operations manager, lawyer and property management team leader. This led to discussions about performance management.

Management 130

Management Emotional Intelligence e-Learning Leadership 130

Account Manager Tips

APRIL 2, 2021

The best sales podcasts key account managers should listen to Are you a key account manager? Why selling is hard for key account managers Key Account Managers are busy making sure clients get the best from what they've already bought. You're only the local lead - decision makers are in other countries.

Key Account Management 234

Key Account Management Account Management Procurement Management 234

Brooks Group

MARCH 7, 2024

Procurement managers have a reputation for focusing only on price. Or can sales professionals engage purchasing managers, buyers, and agents differently to have more success selling to them? Buyers generally make up their minds in the first few seconds whether the time spent with you is going to be valuable. Is this deserved?

Procurement 68

Procurement Management Decision-making Sales Training 68

Tenfold

AUGUST 16, 2017

We, in turn, can make more accurate decisions based on AI information. In the same we, we can expect AI to be applied further in business, particularly in decision-making. It has enabled these financial services companies in validating real-time business decisions within seconds. An AI learns from human input.

Artificial Intelligence 82

Artificial Intelligence Decision-making Financial Services Retail 82

SBI Growth

DECEMBER 24, 2012

Bad decisions can cause your company to miss the number. When the decision is made at the top, the collateral damage is multiplied. Below are six of the worst decisions we’ve seen senior sales leaders make. It will help your team better understand how your Customers make a decision. Bad decision.

Decision-making 130

Decision-making Sales Internet Profitability 130

Arpedio

MARCH 5, 2024

In the intricate dance of business success, one partner often overlooked is account management. In this digital age where competition is fierce and customer expectations are soaring, the need for robust account management strategies has never been more pronounced.

Account Management 52

Account Management Management Client Relationships Prioritization 52

Customer Think

SEPTEMBER 27, 2021

I recently heard a project manager in a software services company mention a ‘very important’ book on persuasion that she passed on to her team. I was curious why she liked it. S: It’s vital we persuade our clients. My team must learn to use the right words to convince them they’re wrong, and get […].

Decision-making 64

Decision-making Facilitation Software Software 64

Planview

MARCH 15, 2024

With a multitude of products and services that companies serve to customers, the recognition of Value Stream Management (VSM) in modern software delivery has never been stronger. To explain, VSM constitutes a set of management practices that focuses on maximizing the flow of business value within an organization with the end customer in mind.

Management 64

Management Artificial Intelligence Decision-making Software 64

Envisio

JUNE 28, 2023

When done correctly, it turns today’s vision into tomorrow’s reality–but in order to meet the goals in the plan efficiently, these organizations need a management reporting system that helps them implement their plan. In this way, a good management reporting software is the foundation for successful strategy execution.

Management 92

Management Government Stakeholders Decision-making 92

Flevy

FEBRUARY 25, 2024

The role of Strategic Planning is pivotal across industries, serving as a guiding beacon for decision-making and resource allocation. Relevance : A high level of agility enables organizations to maintain competitiveness and respond to opportunities and threats with speed and decisiveness.

Supply Chain 52

Supply Chain Management Digital Transformation Decision-making 52

Nutshell

MARCH 28, 2024

Read on to learn tips and best practices for managing an optimized sales pipeline for consulting firms. A well-managed pipeline means you’ll have a steady and manageable stream of incoming clients and the time and resources to nurture existing clients. What is the typical sales process for consulting firms?

Management 71

Management CRM Sales Negotiation 71

ACT

MAY 7, 2024

In this article, we’ll share practical and achievable time management techniques for a busy entrepreneur to help you focus on the highest priority tasks without losing control of day-to-day operations. The importance of time management skills for SMB owners As a small and medium-sized business (SMB) owner, you wear many hats.

Management 52

Management Small Business Media Investors 52

Strategic Planning and Management Insights

MARCH 6, 2023

In today's data-driven world, data is becoming increasingly important for organizations to gain a competitive advantage and make informed decisions. Data-driven decision-making is critical to achieving organizational objectives and delivering business strategies.

Management 98

Management Decision-making Facilitation Software 98

Hubspot Sales

SEPTEMBER 27, 2023

They're spending hours manually managing subscriptions and dealing with frustrated customers. From software-as-a-service (SaaS) providers to e-commerce platforms to media streaming services, managing subscriptions has become a critical part of successful business strategy. In this post, we will go over: What is Subscription Management?

Management 89

Management Software Software Decision-making 89

Arpedio

JANUARY 3, 2024

When it comes to driving business success , there are two crucial strategies that companies must master: Account Management and Opportunity Management. Key Takeaways: Account Management and Opportunity Management are essential to driving business success.

Account Management 52

Account Management Management Client Relationships Prioritization 52

Nutshell

MARCH 28, 2024

Read on to learn more about the importance of sales pipelines for your business and how to manage a sales pipeline for your startup. A well-managed pipeline gives you a smoother lead-to-close process that everyone on the team can follow. Here are some best practices for optimizing and managing your sales pipeline.

Management 71

Management Prioritization CRM Sales 71

Insightly

MARCH 25, 2024

Unsurprisingly, CRM, or Customer Relationship Management , is the foundation of any successful sales and marketing strategy. At the heart of CRM lies lead management —a process that involves capturing, nurturing, and converting leads into loyal customers. What is Lead Management? What is a CRM? Let’s start with the basics.

CRM 52

CRM Management Prioritization Communication 52

AchieveIt

JANUARY 16, 2024

In the modern business environment, implementing a successful change management strategy is crucial. A good change management strategy includes methods, strategies, and plans for smoothly adopting new initiatives. In this article, we’ll share essential tips for effective change management.

Management 52

Management Decision-making Leadership Facilitation 52

Sandler Training

SEPTEMBER 14, 2020

The post How to Succeed at Sandler Rule #36 – Only Decision Makers Can Get Others to Make Decisions [PODCAST] appeared first on Sandler Training.

Decision-making 50

Decision-making Leadership Management Sales 50

Hubspot Sales

NOVEMBER 8, 2023

Being a sales manager is a whirlwind experience, especially for those who were once successful sales reps themselves. Fortunately, there are valuable best practices that can help aspiring sales managers excel in their positions. Best Practices for Sales Managers 1. Your skill as a manager is only as good as your foundation.

Sales Management 101

Sales Management Management Energy and Utilities Emotional Intelligence 101

Sandler Training

FEBRUARY 5, 2020

The post How to Succeed at Sandler Rule #4 – A decision not to make a decision is a decision [PODCAST] appeared first on Sandler Training.

Decision-making 43

Decision-making Sales Leadership Leadership Management 43

Planview

JANUARY 17, 2024

In particular, two critical areas that demand attention and solutions are the effective management of work in progress (WIP) and the speedy resolution of bottlenecks. We’ll explore proven strategies for efficient WIP and bottleneck management, along with the best tools available to streamline these processes.

Financial Services 59

Financial Services Management Prioritization Facilitation 59