article thumbnail

How TDC went from spreadsheets to agile portfolio planning directly in Salesforce

Arpedio

TDC Group is a Danish telecommunications company dating back to 1879. It is the largest telecommunications company in Denmark. This is a study of how TDC Erhverv managed to succeed in streamlining their portfolio planning with their largest enterprise clients. Telecommunication. Portfolio planning has become 100% digital.

article thumbnail

Customer Journey Mapping

Flevy

Telecommunications A telecom company mapped the customer journey to understand the pain points during the service installation process. FlevyPro is trusted and utilized by 1000s of management consultants and corporate executives.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Best Practices For Conference Follow-Up

Sales Outcomes

For example, if your firm sells telecommunications or software, it might be beneficial to nurture a relationship with an academic specializing in large organization digital transformation. Some contact information will need to make it into your CRM, while others into your personal contact manager.

article thumbnail

What is sales experience? Resume + interview examples

Zendesk

Hiring managers look for candidates with certain skills that will help them succeed as sales professionals. Hiring managers also want to ensure their investment in an individual is worthwhile. They like it when a candidate can potentially shift into a sales management role in the future. Relationship management.

Sales 98
article thumbnail

Redefining Sales Enablement for the Future: The AI Advantage

DemandFarm

AI can also assist in managing and prioritizing tasks. Download: The Future of Key Account Management Report – A Global CSO study by DemandFarm AI-driven strategies: Innovations transforming sales enablement Artificial intelligence is reshaping the world of sales and strategic account management.

article thumbnail

Consultative sales 4 basic principles and just why the consultative selling process works 

PandaDoc

Tools like CRM and document workflow management software are key to a seamless transition to consulting sales. This information scores them points with their manager. For example, you sell customer relationship management (CRM) software. SDR and closers give prospect feedback to management. What is consultative sales?

Sales 52
article thumbnail

What is a contact center? How to create a successful contact center.

Apptivo

A contact center is a communication point from which the companies manage all the interactions of the consumer across multiple channels. Hosted contact centers: The organization outsources the mechanism to the other company that manages the system and infrastructure from the external environment. Technologies used by contact centers.