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16 Technology Trends Shaping eCommerce in 2020

Hubspot Sales

Businesses have had to evolve quickly with trade shows, events, and in-person sales meetings being canceled for the foreseeable future, likely throwing a wrench in many 2020 sales and marketing strategies. But even as we are navigating our new normal, there is one place that is experiencing an incredible boom in traffic: eCommerce websites.

eCommerce 145
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The Future of Wholesale Distribution

SBI Growth

Consumer behaviors have changed drastically over the past year, with a significant rise in ecommerce. As the supply chain is being disrupted across industries, businesses are reimagining how to go to market, generate demand, and serve customers. On today’s show, Grant.

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Ignite Spotlight: An Interview with Johnson & Johnson’s Linda Lavelle

Planview

Especially in an industry that’s seeing new ecommerce startups popup that challenge traditional business models, and Amazon leveraging its distribution prowess for private label brands. In addition, we want to have innovation and the creation of ideas be owned by everyone in Supply Chain, not be seen as belonging to the “Innovation Group”.

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What every SMB retailer should put on their wish list

Zendesk

Resolving to meet customers where they are, subscription beauty service Birchbox adjusted and evolved their support channel mix over time, providing chat and a robust help center alongside phone and email support. This helps ensure small businesses can meet current needs, while still having room to grow within the platform.

Retail 52
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5 ways a digital storefront can boost your B2B sales

PandaDoc

In the United States, business-to-business eCommerce is expected to notch $1.8 Accustomed to incorporating technology into all aspects of their lives, this generation prefers to independently research B2B purchases online instead of taking a meeting with a sales rep. trillion, or 17% of all B2B sales , by 2023. Reach More Customers.

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What DHL Has Learned About Communication and Collaboration Since Adopting Quip

Quip

Effective collaboration is particularly important to us in DHL Customer Solutions and Innovation (CSI), the division that provides our top customers with a single point of contact to all five DHL business divisions — Express, Global Forwarding, Supply Chain, eCommerce Solutions, and Post & Parcel Germany. Humble beginnings.

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How to Navigate the New Normal: Accelerate.

Blue Canyon Partners

Supply chains have been stressed or broken, demand and value shifts have occurred and may persist, and many of the assumptions with which B2B leaders came into 2020 need to be reconsidered. Do some offerings need to be altered or enhanced to meet changed customer needs? Different types of equipment and supplies (e.g.