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Leadership conversation skills: SCARF model of neuroscience in social interactions, collaboration and relationships

Red Star Kim

I first mentioned SCARF in an article about neuroscience and leadership Leadership: Lessons from Star Trek and Neuroscience – Kim Tasso back in 2012. On feedback he mentioned research by Naomi Eisenberger showing that the brain treats social pain much like physical pain.

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How to Give a Sales Performance Review in an Uncertain Economy

Hubspot Sales

In many — if not most — cases, uncertain financial times lead to what might appear to be significant dips in a sales rep's overall performance. Maybe, they don't deliver the kind of results you, as a sales manager, have come to expect from them. Comprehensively prepare for the review. Maybe, they don't hit quota.

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How to Write a Performance Review

Hubspot Sales

And as a manager, you have more important things to focus on right now. We're talking about the dreaded performance review. While not exactly fun – and oftentimes stressful – performance reviews are among the most underused levers for affecting behavior in your organization.

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Manage and grow your private client practice – Recruitment, Performance, Segmentation and ROI (February 2023)

Red Star Kim

This post summarises some of the key themes emerging from the recent online MBL “How to manage and grow your private client practice” full day session . Manage and grow your private client practice – Recruitment, Performance, Segmentation and ROI. Both to maintain service levels and underpin growth strategies.

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8 Key Account Management Skills in Demand Right Now

Account Manager Tips

What skills do key account managers need? Key account management is a profession in demand. Key Account Managers are in demand by companies now more than ever. Customer Success Manager #7. Companies are under enormous pressures and need account managers with the right skill set to help them navigate the challenges.

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5 Ways Sales Managers Can Improve Their Leadership & Culture At Work

MTD Sales Training

Last week, the CMI and Glassdoor published their research findings on management trends in their paper ‘Leadership and Culture at Work.’. More Frequent Performance Reviews: The top 20 companies saw performance management as an opportunity to fuel personal development and growth, not a check-up on results.

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The Rise of the Agile Performance Review

SBI Growth

The accelerated pace of today’s selling environment requires a new kind of performance management. The annual review is dead because a year is too long to wait. If your annual reviews feel like a look in the rearview mirror, read on. This post focuses on how to make a leap forward with the Agile Performance Review.