Why Post-Sale Service Matters to a B2B Salesperson's Success
The Center for Sales Strategy
JUNE 24, 2021
As an effective sales professional, you can’t just close the book on clients after they’ve signed the deal, even if the bulk of the work then shifts to other departments. How your team executes the post-sale experience has important implications for the company as a whole, as well as your relationship with the customer.
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