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Why self-service and the employee experience drive cost savings with VirginPulse’s Michael Pace

Zendesk

To meet this growing need to nurture and support employees, businesses have been turning to services such as VirginPulse , a company that has seen incredible rates of growth every year: upwards of 15–20 percent. Founded in 2004, VirginPulse now operates in 190 countries and serves more than 14 million workers.

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Book review – Great networking by Alisa Grafton

Red Star Kim

The author is female (remember those original great networking books in 2004 by legendary networker Carole Stone ?) She mentions research that suggests when we meet someone, our brain is wired to scan for signs of trustworthiness and references psychological safety (being able to share our thoughts without being judged).

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Book review: Coaching skills: A handbook by Jenny Rogers

Red Star Kim

It was first published in 2004 and this second edition is from 2008. And considers difficulties with the organization’s goals in executive coaching (suggested solution is to arrange a three cornered meeting with the client’s boss. So here is a book review of Coaching skills: A handbook by Jenny Rogers.

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How to Identify Key Accounts: A Quick Guide to Getting it Right

Account Manager Tips

Is your solution a good fit and does it meet your clients’ needs compared to other suppliers? A 2004 study published in Science Direct by Ivens and Pardo examines the factors that drive key account relationships - and those that don't. Products and services requirements. Are customer satisfaction scores high? Culture of innovation.

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Customer Benchmarking Motivates Action

Service Excellence Partners

1] That may not sound like much, but across millions of homes the savings are substantial, helping power companies meet their government-mandated conservation goals. The American Economic Review , December 2004, pp. In multiple experiments run by the utility companies, providing benchmarks reduced overall power usage 2%. [1]

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The 18 Best CRMs to Integrate with Gmail

Hubspot Sales

Since its launch in 2004, Gmail has become one of the most popular email systems with 1.5 You also have the ability to track email clicks and opens in real-time, and you can access powerful HubSpot tools including templates, meeting scheduling, sales sequences, and more without leaving your inbox. billion active users in 2019.

CRM 85
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How to Recruit the Next Generation of Women Sales Leaders

Hubspot Sales

For example, in 2004, 20% of all American advertisements featured a celebrity. It offers a place where career-focused feminists can meet to network, share ideas, and have an amazing time. In its place? Peer-to-peer influence. By 2012 the number dropped to 9%. Grace Hopper Celebration 2018. Date: September 26-28, 2018.