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Selling challenges in professional services: Sales processes and skills

Red Star Kim

Nervousness – Shyness, modesty, lack of confidence and fear of failure can make fee-earners reluctant to organise meetings to take the next steps in building a potential client relationship. There is rarely a deep understanding of how disparate and disconnected decision-making units are across such large organisations.

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Book review: The Strategy Book by Max McKeown

Red Star Kim

What is the informal decision-making process? link] There’s advice to jump your uncertainty gaps by decision-making and actions which involves risk. Strategy is a stream of decisions and actions”. He notes that your optimism (or pessimism) will impact decisions as well as ability to make fast decisions.

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“A crisis is a terrible thing to waste”

Mercuri International

Specifically, it’s about what makes them tick – and why training could be about more than just skills…. They focused on 4 key metrics to define performance: customer loyalty, employee productivity, business unit profitability, and staff turnover. So, how to make people happy? It’s about people. Your people. References.

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Why Your Organisation Needs A Customer Crisis Plan

Jermaine Edwards

Many organisations saw this in 2008, 2011 and now 2020. Regardless of the size, maturity or sophistication of your organisation, you can apply these ideas to protect your profits, reputation, relationships and revenues. This doesn’t mean it will be easy nor will you not have to make tough decisions.

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Wholesale as a Success Factor: Modern Customer Relationship Management

QYMATIX

A well-implemented CRM system can help companies build long-term, profitable customer relationships and provide intensive customer care. Such software supports profitable growth. Different strategies can help determine the optimal price for products or services while promoting customer loyalty and profitability.

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Measuring Success in the Face of Wicked Problems: Climate Action Plan Performance Measures

Envisio

Climate change exemplifies the wicked problem archetype, as it encompasses a myriad of interconnected issues, including rising temperatures, extreme weather events, a lack of collaboration between major decision-making entities, biodiversity loss, and socioeconomic disparities. Not sure how your community compares?

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Wholesale as a Success Factor: Modern Customer Relationship Management

QYMATIX

A well-implemented CRM system can help companies build long-term, profitable customer relationships and provide intensive customer care. Such software supports profitable growth. Different strategies can help determine the optimal price for products or services while promoting customer loyalty and profitability.