Strategic Account Management Association

JANUARY 25, 2022

The winners of the 2022 Excellence Awards will be announced at the SAMA Annual Conference May 23-25 in New Orleans. Engaging my multidisciplinary team of internal colleagues – including medical, marketing and information technology amongst ourselves – to brainstorm potential opportunities that could be presented to the customer was critical.

Healthcare 400

Healthcare Co-Creation Stakeholders Account Management 400

OnStrategyHQ

OCTOBER 7, 2021

Take a minute to review your data from Q3, set clear focus for Q4, and put your sights on 2022! In this article, we’ll help you prepare to run a killer Q4 strategy refresh and jumpstart your 2022 plan. Use the time during your Q3 Review to think about 2022. It’s a tendency to skip over Q4 and start focusing on 2022.

Supply Chain 52

Supply Chain Brainstorming Organization Prioritization 52

Mike Kunkle

JUNE 12, 2022

I originally posted it as a LinkedIn Article in August of 2020 and unfortunately, find it relevant again already in mid-2022. Brainstorm creative options with team members. This is a post I never wanted to write. At the time I published it initially, I had hoped the worst of the pandemic-fueled layoffs were behind us.

Sales 130

Sales Decision-making Virtual Selling Remote Working 130

Hubspot Sales

MAY 3, 2024

When Open AI’s ChatGPT first burst onto the scene in late 2022, as a writer, admittedly, I was a little nervous. Cut to 2024 , and I lean on ChatGPT to brainstorm use cases for products, concepts, or other ideas I’m writing about. One reason for this is AI’s capacity to prioritize tickets and then route them to human agents.

Small Business 97

Small Business Media Co-Creation Publishing 97

Apptivo

APRIL 19, 2022

Customer support team prioritizes customer problems & queries and manages customer interactions across multiple channels such as phone, email, chatbots, in-person support and self-service portals. The team should excel in good listening and communication skills that help in smooth interactions with the customers.

Customer Experience 98

Customer Experience Brainstorming Decision-making Media 98

PandaDoc

AUGUST 18, 2022

While you’re thinking about your ideal customer and how your service or product solves their problem, you can also brainstorm opportunities on how you can upsell or cross-sell other products or services. Originally published December 14, 2017, updated August 18, 2022. Perform competitor research. Q: Why should I choose your company?

Value Proposition 96

Value Proposition Sales Stakeholders Marketing 96