2022, Communication and Digital Transformation

Top six leadership qualities?

Red Star Kim

JULY 3, 2023

Personally, I think emotional intelligence (EQ) – particularly self-awareness – and the art of communication to promote collaboration should be in the list. In this rapidly changing world, what would you consider the essential leadership qualities? The post Top six leadership qualities? appeared first on Kim Tasso.

Leadership

Leadership Emotional Intelligence Digital Transformation Communication

Soft skills for tough barristers (Reflection, Self-Coaching, Change, EQ, Awareness, Goal-setting, Communications) Counsel Magazine

Red Star Kim

JANUARY 23, 2023

January 2023 | COUNSEL | The Magazine of the Bar of England and Wales (counselmagazine.co.uk) Soft skills for tough barristers (Reflection, Self-Coaching, Change, EQ, Awareness, Goal-setting, Communications). Those who have strong EQ skills will naturally be better communicators. So there’s clearly a link between these soft skills.

Emotional Intelligence

Emotional Intelligence Communication Digitalization Publishing

New Leadership Development Programme from the Managing Partners’ Forum – Consensus through Collaboration

Red Star Kim

MARCH 30, 2023

I have supported Richard Chaplin at the Managing Partners’ Forum since June 2022 on the research, feasibility, design and development of the programme – and discussions with six amazing speakers – so it is gratifying to see the finished product! Versions for divisional, functional and aspiring leaders are expected in 2024.

Leadership

Leadership Emotional Intelligence Digital Transformation Management

Being more strategic – Case studies and insights (Ireland May 2023)

Red Star Kim

JUNE 7, 2023

Competitor strategies had to be inferred from the wide range of publicly-communicated content. However, the business rebranded its £13 billion digital communications arm (30 global agency brands) in Spring 2022 from Interactive to Song. This enables early action to position your firm appropriately.

Artificial Intelligence

Artificial Intelligence Transportation Digital Transformation Innovation

Valuable resource on change management – The Association of Change Management Professionals (ACMP) Standard for Change Management

Red Star Kim

AUGUST 11, 2022

The ACMP recognises that it will continue to evolve with the realities of digital transformation, agile development, harnessing of data science, personalization and other disruptive forces. Assess communication needs, communication channels and ability to deliver key messages. Executive communication plan.

Management

Management Stakeholders Digital Transformation e-Learning

CRM in 2022: Key to Customer-Centricity in Business

SuperOffice

FEBRUARY 21, 2022

Here are my thoughts of what CRM industry is going to be all about in 2022. Just like a decade ago, Customer Relationship Management (CRM) in 2022 is set to be about customer-centricity. Just like before, personalization and proactive communication will play a key role in customer retention. CRM adoption is in a poor state.

CRM

CRM Customer Experience Prioritization Decision-making

Campaigns, thought leadership and project management – Early engagement, scoping and risk management

Red Star Kim

JUNE 27, 2023

41% Marketing 24% PR/Communications 24% Business development 6% Events 6% Content creation How confident are you about developing and implementing campaigns? 0% 6% 0% 6% 24% 47% 12% 0% 6% 0% Which aspect of the session is of most interest? 100% Yes – but we could do better Which research methods have you used?

Leadership

Leadership Management Stakeholders Communication

AI-Enhanced Leadership: Maximizing Potential with Intelligent Tools

MDI Training

DECEMBER 4, 2023

As a leader, for example, I could train with an AI to practice non-violent communication and receive individual feedback and explanations. It’s about taking on a supportive and communicative role that focuses on social skills. I also see great potential for AI in self-study, such as online learning.

Leadership

Leadership Artificial Intelligence Digital Transformation Digitalization

Third Workplace – can you really work from anywhere?

MDI Training

AUGUST 22, 2022

That’s why in spring 2022, we introduced the possibility of 3 weeks of workation / third place working for the entire MDI team. . As soon as the opportunity was communicated to us – the team – I started making plans with my friends who live abroad. Workation – but from where? What serves you next? by Aline | 22.

Digital Transformation

Digital Transformation Leadership Internet Digitalization

Research update on the most in-demand soft skills

Red Star Kim

MAY 2, 2023

Video) (kimtasso.com) ) C-suite skills that matter most In August 2022, Harvard Business Review published an article on succession that addressed the C-suite skills that matter most. (I used the “Worry monster” to explain soft skills previously: What are soft skills? And why are they so important?

Emotional Intelligence

Emotional Intelligence Leadership Decision-making Publishing

Coaching and Consulting – People and Problem-Solving skills

Red Star Kim

FEBRUARY 15, 2024

It’s worth touching on some related skills : Facilitating Essentially, facilitation is about making communication, interaction, collaboration or learning easier. These changes are partly as a result of Covid and the move to remote working but also due to economic changes, digital transformation and emerging technologies.

Facilitation

Facilitation Decision-making Emotional Intelligence Acquisition

Recap: This was the L&D Summer at MDI

MDI Training

OCTOBER 3, 2023

Participants had the opportunity to try out methods such as Dynamic Facilitation and Lego Serious Play, which challenged their problem-solving and communication skills in new ways. From resilience to sustainability Workshops covered a variety of exciting topics, including resilience, mindfulness, and sustainability.

Digital Transformation

Digital Transformation Leadership Artificial Intelligence Digitalization

Third Workplace – A Plea for More Flexibility

MDI Training

SEPTEMBER 20, 2022

Transparent communication. When you are not visibly on site, transparent communication is all the more important. Aline is a strong marketing all-rounder with a passion for leadership development, digital transformation and event organisation. The strongest topics communicated were purpose & financial security.

Digital Transformation

Digital Transformation Leadership Internet Digitalization

Greater employee retention through generational diversity

MDI Training

FEBRUARY 27, 2023

Generational biases can negatively impact employee engagement by creating a lack of trust, understanding, and communication between different age groups. Age diversity also helps to improve communication and understanding between different generations, leading to a more cohesive and harmonious work environment. by Aline | 11.

Leadership

Leadership Digital Transformation Meetings Innovation

When and why should leadership be shared?

MDI Training

MARCH 27, 2023

Now, as the leaders need to communicate more, the leadership team needs to organize themselves more and communicate better. January 2023 | Digital Transformation , Leadership Impact , Leadership Tips | 0 Comments Why do you like your job? Leader A is leading in different time-slots than leader B. by Aline | 11.

Leadership

Leadership Digital Transformation Digitalization Meetings

Young, working & thriving – Dreams & expectations of the new Gen Z

MDI Training

JULY 21, 2022

And if that’s not the case, I want that to be communicated honestly and transparently as well, so I know how I can improve. And, as I said before, transparent and honest communication is a must for me. June 2022 | Agile Leadership , Best Practice , MDI Inside | 0 Comments What is the reality of learning in large companies today?

Digital Transformation

Digital Transformation Leadership Digitalization Advertising

One Size Fits None: An Appeal for Better Leaders

MDI Training

FEBRUARY 27, 2023

But all this assumes that there is a healthy relationship between managers and employees, and that good communication and buy-in have taken place. And it needs to be communicated to managers across the organization—potential managers, newly minted managers, and C-Suite alike: lead with Prestige. The origin of the approach In.

Leadership

Leadership Shareholders Digital Transformation Prioritization

Freshchat Benchmark Report: How companies are mastering the art of customer conversation

Freshworks

JUNE 2, 2023

As companies expand their investments in digital transformation, they’re banking on big returns, especially in customer experience (CX). Yet only 7% of businesses that used Freshchat in 2022 have deployed chatbots, pointing to the dramatic potential for most companies if they can make the transition.

B2C

B2C Digital Transformation Digitalization Healthcare

High-Impact through Blended and Flexible Learning

MDI Training

JULY 26, 2023

LinkedIn Iris Burner Learning & Development Consultant Since 2022, Iris has been an L&D Consultant at MDI, supporting leaders and organisations worldwide in personal development and creating tailored training programs. Read More 10 tips for effective communication with dominant partners by Aline | 20. If you meet such a.

Digital Transformation

Digital Transformation e-Learning Artificial Intelligence Leadership

Coaching and Consulting skills – Limiting beliefs, approaches to helping and marketing consultancy

Red Star Kim

FEBRUARY 14, 2023

This requires you to listen carefully to what is being said and to observe non-verbal communication that might suggest that there is something else to consider. A good example of a limiting belief comes from running. When people didn’t believe a person could run a mile in under four minutes – this became a limiting belief.

Emotional Intelligence

Emotional Intelligence Marketing Stakeholders Communication

7 Benefits of Connected Services Organizations

Planview

AUGUST 16, 2022

Connected services organizations have the technologies and tools to simplify and automate complex service delivery — which is at the heart of all digital transformation efforts — in a manner that improves employee engagement and satisfaction. Discover More Resources For Your Connected Services Journey.

Organization

Organization Digital Transformation Profitability Customer Experience

Events and Event Planning in a Post-Pandemic World

Strategic Communications

JULY 25, 2023

That’s what she did for her 2022 event. Digital Fatigue Both digital fatigue and the recognition that today’s technology offers new and improving options for interactions online are driving changes in delivery methods and how and where interactions are taking place. Events today are very different, says Binder.

Digitalization

Digitalization e-Learning Publishing Digital Transformation

How to strengthen social capital in the workplace

MDI Training

JANUARY 26, 2023

They are planning tighter meeting spaces, where direct communication with each other should be a lot easier. January 2023 | Digital Transformation , Leadership Impact , Leadership Tips | 0 Comments Why do you like your job? September 2022 | Agile Leadership , Leadership Tips | 0 Comments How to become resilient?

Digital Transformation

Digital Transformation Leadership Digitalization Meetings

Learning in the agile age: waterfall or cycle?

MDI Training

JUNE 28, 2022

His focus is on topics of digital transformation, as well as OKR (Objectives & Key Results), agile leadership and lateral leadership. June 2022 | Agile Leadership , Best Practice , MDI Inside | 0 Comments What is the reality of learning in large companies today? What serves you next? by Aline | 7. by Aline | 28.

Leadership

Leadership Stakeholders Digital Transformation Digitalization

Top 30 Customer Service Experts to Follow in 2022

SmartKarrot

FEBRUARY 15, 2022

Through her ‘The Modern Customer’ Podcast, Morgan aims to provide detailed insights about customer-focused digital transformation. He is the senior director of digital communications strategy at New Relic, Inc. Bishop develops global social strategies across all communications functions. Bob Thompson.

Customer Experience

Customer Experience Artificial Intelligence Digitalization Customer Success

Turn the Tables on Product Development Disruptions

Planview

NOVEMBER 9, 2022

Business leaders worldwide reported a 100% increase in labeling ESG and sustainability initiatives as 2022 business priorities. Enable cross-functional teams to understand and communicate the impact of disruption. The good news is that overcoming these disruptions is possible. Adaptation is Crucial to Successful Product Development.

Supply Chain

Supply Chain Innovation Prioritization Digitalization

Customer Success Must Spend More Time with Product to Unleash its Full Potential

SmartKarrot

DECEMBER 22, 2021

As digital transformation accelerated in 2020-2021, companies have invested heavily in their customer success (CS) teams. Recommendations for CS and Product Management in 2022. In 2022, we expect demand for digital tools and software products to gain even more momentum, along with complex expectations from customers.

Customer Success

Customer Success Digital Transformation Investors Leadership

7 Time-Tested Strategies for Leveling Up Your Business

SmartKarrot

AUGUST 11, 2022

Digital transformation continues to introduce innovative solutions to level up your business and automation can free up your time to focus on what’s new. Your sales team will play an important role in increasing communication with phone calls and demos to encourage action. Automate Processes for Better Efficiency.

Media

Media Decision-making Customer Success Digital Transformation

Strategic Accounts Today

Top six leadership qualities?

Soft skills for tough barristers (Reflection, Self-Coaching, Change, EQ, Awareness, Goal-setting, Communications) Counsel Magazine

Trending Sources

New Leadership Development Programme from the Managing Partners’ Forum – Consensus through Collaboration

Being more strategic – Case studies and insights (Ireland May 2023)

Valuable resource on change management – The Association of Change Management Professionals (ACMP) Standard for Change Management

CRM in 2022: Key to Customer-Centricity in Business

Campaigns, thought leadership and project management – Early engagement, scoping and risk management

AI-Enhanced Leadership: Maximizing Potential with Intelligent Tools

Third Workplace – can you really work from anywhere?

Research update on the most in-demand soft skills

Coaching and Consulting – People and Problem-Solving skills

Recap: This was the L&D Summer at MDI

Third Workplace – A Plea for More Flexibility

Greater employee retention through generational diversity

When and why should leadership be shared?

Young, working & thriving – Dreams & expectations of the new Gen Z

One Size Fits None: An Appeal for Better Leaders

Freshchat Benchmark Report: How companies are mastering the art of customer conversation

High-Impact through Blended and Flexible Learning

Coaching and Consulting skills – Limiting beliefs, approaches to helping and marketing consultancy

7 Benefits of Connected Services Organizations

Events and Event Planning in a Post-Pandemic World

How to strengthen social capital in the workplace

Learning in the agile age: waterfall or cycle?

Top 30 Customer Service Experts to Follow in 2022

Turn the Tables on Product Development Disruptions

Customer Success Must Spend More Time with Product to Unleash its Full Potential

7 Time-Tested Strategies for Leveling Up Your Business

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