Zendesk

MAY 27, 2022

For new subscribers, our updated Master Subscription Agreement (MSA) will become effective on June 1, 2022. For existing subscribers, this is your advance notice that the new MSA will apply to your use of the Services starting on July 1, 2022 and your continued use of the Services after that date constitutes your consent to these changes.

Communication 98

Communication 98

Red Star Kim

JUNE 16, 2022

This prompted a host of discussions on engagement, internal communication, stakeholder buy-in, organisational culture and changing behaviour. This linked into various conversations on promoting internal referrals (cross-selling) through a variety of internal communications, internal marketing, training and monitoring methods.

Management 130

Management Key Account Management Digitalization Communication 130

Zendesk

DECEMBER 21, 2021

We’re well into the final quarter of 2021, and that means it’s time for the fiscal year to wrap up, year-end statistics to flood in, and 2022 strategizing to begin. In this piece, we cover the five most important sales trends for you to watch as we all move into 2022. Buyers are more informed than ever before. In fact, 45.5

Suppliers 98

Suppliers Sales CRM Media 98

Clarity Engagement Solutions

DECEMBER 15, 2021

As a continuation of our new Customer Insight Series, we dive into how you can approach digital customer engagement strategies in 2022 to meet your strategic imperatives successfully. . Communication Is Key. And, communication will direct us towards the needs that have to be addressed for seamless results.

Digitalization 91

Digitalization Healthcare Communication Marketing 91

Clarity Engagement Solutions

DECEMBER 15, 2021

As a continuation of our new Customer Insight Series, we dive into how you can approach digital customer engagement strategies in 2022 to meet your strategic imperatives successfully. . Communication Is Key. And, communication will direct us towards the needs that have to be addressed for seamless results.

Digitalization 91

Digitalization Healthcare Communication Marketing 91

Hubspot Sales

OCTOBER 12, 2022

Let's take a look at the top social selling trends of 2022. DMs offer personal, one-on-one, direct business-to-consumer communication. It may also give you insight into their personality, interests, and preferred communication style. Using DMs (Direct Messages) to answer questions and engage prospects.

B2C 118

B2C Media eCommerce Communication 118

Strategic Communications

MAY 9, 2023

.” But with so much activity in the digital environment, sometimes it takes a different approach to stand out: recognizing the value in capturing attention through traditional, non-digital, communication channels. Kathy Bennett is CEO and founder of Bennett Packaging , a company with a focus on the physical. and 2.9%, respectively.”

Communication 52

Communication Marketing Advertising B2C 52

Red Star Kim

DECEMBER 2, 2022

Minimise meetings – Find alternative ways to communicate and/or ensure meetings are kept short by producing papers in advance and showing what decisions are required in meetings. Help cross-pollinate ideas between teams with internal communication. Communicate aims and outcomes. spray and pray” communications).

Marketing 130

Marketing Communication Meetings Strategic Thinking 130

Red Star Kim

DECEMBER 14, 2022

Creative communication in “difficult” situations. Her firm’s used an internal communications initiative involving an annual photo competition to encourage the creation and sharing of images from all members of staff. Future Marketing (BD) Manager – Ogres, Cacti and Dance the POLCA (kimtasso.com) March 2022. Photo competition.

Marketing 130

Marketing Management Interpersonal Skills Profitability 130

Hubspot Sales

SEPTEMBER 6, 2022

According to HubSpot’s 2022 Sales Strategy Report , the third most popular goal for sales professionals in 2022 is prioritizing relationships with existing customers over new ones, and they’ll do so through upselling and cross-selling. How do upselling and cross-selling impact revenue? How do cross-selling and upselling impact revenue?

Prioritization 91

Prioritization Sales Communication 91

Hubspot Sales

AUGUST 22, 2022

We surveyed over 1,000 sales professionals around the globe to find out the top sales trends of 2022, and one thing is certain – the pandemic made a lasting impact on the relationship between salespeople and their prospects. Sales Culture In 2022. Sales Rep Performance in 2021 vs. 2022. The Top Sales Trends of 2022.

B2C 81

B2C Sales CRM B2B 81

Apptivo

DECEMBER 5, 2022

Communication is the key in business; the most basic form of communication is email, which can help you with everything from obtaining leads to building connections with your organization. Business is all about sorting, evaluating, and prioritizing customer needs, whether it’s for sales, marketing, or other purposes.

Prioritization 52

Prioritization Communication Organization Marketing 52

Strategic Planning and Management Insights

JANUARY 21, 2022

And today, I wanted to make a short video about best practices for implementing your strategy in 2022. We facilitate strategic planning sessions and help teams implement their strategic plans.

Facilitation 97

Facilitation Management Communication 97

Red Star Kim

NOVEMBER 18, 2022

PM Conference Report 2022: Strategy implementation, Employer Value Propositions (EVP), Storytelling and Client Feedback. The event took place on September 29 th 2022. The post PM Conference Report 2022: Strategy implementation, Employer Value Propositions (EVP), Storytelling and Client Feedback appeared first on Kim Tasso.

Value Proposition 130

Value Proposition Procurement Innovation Leadership 130

Hubspot Sales

SEPTEMBER 6, 2022

HubSpot surveyed 1,000+ sales professionals to get a better picture of the sales landscape in 2022. Read on to learn how to sales has changed from 2021 to 2022, and what to expect in the coming months. And in 2022, winning that trust takes even more effort than before. More personalization with sales communication.

CRM 76

CRM Sales Customer Experience Communication 76

Red Star Kim

JANUARY 3, 2023

Where did 2022 go? Change management 20 insights on change management processes and communication (kimtasso.com). Referrer management Referrer Management workshop (June 2022) (kimtasso.com). It seemed to fly past. So now we are looking at how we might do things differently and better in 2023. kimtasso.com).

Leadership 130

Leadership Publishing Management Communication 130

Apptivo

OCTOBER 17, 2022

Associate Emails with Teams App: The business is strengthened and your organization is accelerated through employee communication. Apptivo Product Updates as of October 17, 2022 was last modified: October 17th, 2022 by Sravya The post Apptivo Product Updates as of October 17, 2022 appeared first on Apptivo.

Communication 52

Communication Organization Meetings Management 52

Hubspot Sales

SEPTEMBER 26, 2022

Let's look at a few strategies sales professionals are employing in 2022 to achieve better lead quality. How to Improve Lead Quality Research in 2022. And in 2022, prospects are seeking a multi-touch approach. More than half of sales reps saw improved lead quality this year. But one question remains: how did they do it?

CRM 89

CRM Prioritization Sales Acquisition 89

Red Star Kim

SEPTEMBER 29, 2023

The session comprises three elements: marketing and business development fundamentals, practical marketing communication and business development skills and growing your career. Role of PR and external communications External communications are fundamental for raising awareness and increasing brand recognition.

Marketing 130

Marketing Stakeholders Digitalization Communication 130

Red Star Kim

JULY 3, 2023

Personally, I think emotional intelligence (EQ) – particularly self-awareness – and the art of communication to promote collaboration should be in the list. In this rapidly changing world, what would you consider the essential leadership qualities?

Leadership 130

Leadership Emotional Intelligence Digital Transformation Communication 130

Red Star Kim

MARCH 1, 2024

This is challenging as everyone is time poor and most communications are digital. And we know that face-to-face communication is most effective in building relationships. Forge relationships Before we try to generate engagement and buy-in we need to forge relationships with fee-earners. Everyone is different.

Stakeholders 130

Stakeholders Decision-making Emotional Intelligence Communication 130

Insightly

JUNE 1, 2022

Insightly CEO Anthony Smith showcased all of these new features and improvements to our customers worldwide during the Q2–2022 Product Update webinar while highlighting how these changes can help to drive more value for you and your business. . Segmentation improvements. Request a demo. Request a demo.

CRM 98

CRM Marketing Finance Publishing 98

Red Star Kim

JULY 17, 2023

This honest book, written by a young lawyer in 2022, provides insight and guidance on building your network Book review – Great networking by Alisa Grafton (kimtasso.com) How to appear more confident Prepare and plan – Give yourself time to prepare properly for meetings. All humans have a need to connect. And before they answer questions.

Communication 130

Communication Meetings Financial Services Government 130

Red Star Kim

FEBRUARY 1, 2024

Marketing and BD budget as a percentage of revenue continues to fall Firm’s total MBD budget as a percentage of its total revenue 2020 2.15% 2021 2.92% 2022 3.35% 2023 2.88% 2024 2.40% 34% see an increase for 2024, 59% see it staying the same and 6% see a decrease.

Marketing 130

Marketing Leadership Profitability Digitalization 130

Red Star Kim

OCTOBER 1, 2023

5 Ways to Spark (or Destroy) Your Employees’ Motivation (neuroleadership.com) During my training as a counsellor and psychotherapist I learned a lot about the fight, flight, freeze and fawn response s triggered by perceived threat.

Leadership 147

Leadership Emotional Intelligence Performance Review Communication 147

Hubspot Sales

OCTOBER 18, 2022

Productivity Metrics are Managers Tracking in 2022. It might demonstrate that you're burying contacts with too much communication — potentially irritating or frustrating them by being too obnoxious or eager. 47% of the sales managers we surveyed say they track CRM Usage as a key productivity metric. Why is it important?

Management 110

Management CRM Leadership Sales 110

Red Star Kim

DECEMBER 12, 2023

Delegates represented a variety of roles – many were MBD generalists covering a range of activities (planning, marketing communications, client listening, account management, campaigns, pitches etc). Others specialised in subjects such as events and internal communications.

Marketing 130

Marketing Emotional Intelligence Management Leadership 130

Customer Think

DECEMBER 22, 2021

That’s because emails have an ability to instantly communicate with a targeted audience. Source: Freepik Email marketing is widespread. It’s in vogue with every kind of organization, from businesses to non-profits. For brands and companies, this can create awareness and sales, but only if you follow a strategy.

Profitability 132

Profitability Communication Marketing Organization 132

Red Star Kim

MARCH 17, 2023

It is a new channel of communication that is still evolving – and so is it’s regulation. Adopt a strategic approach Neil recommended that businesses considered their strategy carefully before selecting an approach for the use of the metaverse.

Marketing 130

Marketing Transportation Leadership Digitalization 130

Red Star Kim

SEPTEMBER 26, 2023

Naturally it is important that the leadership team communicates the rationale for the change. Build enthusiasm for a joint vision of the future Promote dialogue Too often change communications are one-way. Yet communication needs to be two-way. When prolonged, the effects are exhausting and we reach change fatigue quickly.

Management 113

Management Co-Creation Communication Leadership 113

Showpad

OCTOBER 21, 2022

Leea Huffine, Creative Marketing and Communications Manager at Atlas Copco. Join Showpad’s Chief Product Officer, Tony Grout, Co-Founder, Louis Jonckheere, and our panel of partners and customers, including Lee Huffine, Creative Marketing and Communications Manager at Atlas Copco. Proctor, CMO at State Farm Arena.

Digitalization 52

Digitalization Communication Marketing Organization 52

Red Star Kim

DECEMBER 18, 2023

” “Each department goes off and implements their own strategy without communicating to the rest of the business” “Firms bringing their strategies together into a new combined strategy” Do you have a marketing qualification? 46% Yes 8% No – but marketing part of degree 46% No Have you completed a marketing audit for your firm/team?

Marketing 130

Marketing Strategic Thinking Artificial Intelligence Stakeholders 130

Red Star Kim

JULY 13, 2023

(kimtasso.com) July 2023 Being more strategic – Case studies and insights (Ireland May 2023) (kimtasso.com) June 2023 Pitching, differentiation and competitor analysis (kimtasso.com) June 2023 2023 financial benchmarks for law firms (kimtasso.com) Research update on the most in-demand soft skills (kimtasso.com) May 2023 Be more strategic (..)

Management 130

Management Remote Working Acquisition Finance 130

Red Star Kim

NOVEMBER 8, 2022

An article in October 2022 in Training Magazine argued that the four most important soft skills to prioritise for remote work – to bridge the distance gap – were emotional intelligence (I devoted an entire chapter to this topic in my book), next-level communication (ie over-communication), active listening and conflict resolution.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Red Star Kim

AUGUST 11, 2022

Assess communication needs, communication channels and ability to deliver key messages. Develop the communication strategy (business rationale, principles for communication messages). Executive communication plan. Nine Change Management insights (May 2022) (kimtasso.com) May 2022.

Management 130

Management Stakeholders Digital Transformation e-Learning 130

Red Star Kim

OCTOBER 16, 2023

Book review: The Management Shift by Vlatka Hlupic (kimtasso.com) Change management book – Switch (Chip & Dan Heath) (kimtasso.com) Education and internal communications People experience anxiety and fear when they are uncertain. Ask them to provide coaching and mentoring support to the next generation.

Management 130

Management Emotional Intelligence Onboarding Communication 130

Customer Think

DECEMBER 19, 2021

In a world where the competition for consumer’s attention is fiercer than ever and consumers have increasing control over what reaches them, brands’ communications have to be as relevant as possible. One-size-fits-all messages will quickly be blocked or ignored.

Communication 124

Communication Digitalization Marketing 124