Zendesk

APRIL 13, 2022

Key skills and qualifications for a sales support executive include: Education in sales and marketing. Strong interpersonal skills. Developed research skills. The post Sales support: What it is and why it’s important in 2022 appeared first on Zendesk. At least three years of experience in sales and marketing.

Sales 52

Sales Software Software Interpersonal Skills 52

Red Star Kim

JANUARY 22, 2024

You can think of the ideal sales journey as shaped like a shark’s teeth with highs and lows along the process (success, setback, recover, learn, proceed) “ Some sales and marketing focused organisations using observational technologies are placing far too much emphasis on this data, too concerned with the facts and not enough with learning from them (..)

Value Proposition 130

Value Proposition Emotional Intelligence Sales e-Learning 130

Red Star Kim

NOVEMBER 8, 2022

New soft skills for remote working. The shift to remote working during lockdown drove the need to develop several new soft skills. In September 2022, LinkedIn reported “45% of all LinkedIn Premium jobs posted within the past 3 months mention the importance of communication skills.

Leadership 100

Leadership Emotional Intelligence Remote Working Digitalization 100

Apptivo

JULY 28, 2022

What are relationship manager skills? A relationship manager should possess good communication and listening skills, the ability to address complex issues, good sales skills, interpersonal skills and motivation. What is relationship management in work place? appeared first on Apptivo.

Management 52

Management Interpersonal Skills Suppliers B2C 52

Zendesk

JUNE 30, 2022

In fact, the Zendesk Customer Experience Trends Report 2022 found that when companies focus on the needs of their customers, they can attract new business, boost retention, and increase sales. We’ve identified some essential skills to interview and train for when building a customer success team. Strong project management skills.

Customer Success 97

Customer Success Interpersonal Skills Leadership Investors 97

MDI Training

DECEMBER 4, 2023

As AI can increasingly take on content-related tasks , the focus of leaders in the 21st century is shifting away from pure specialist knowledge towards interpersonal skills. I think that the role of the leader will change in a working world characterized by AI.

Leadership 104

Leadership Artificial Intelligence Digital Transformation Digitalization 104

SmartKarrot

JANUARY 5, 2022

Here’s our Top 50 Customer Success Influencers list for 2022 celebrating the inspiring visionaries and trailblazers who are helping shape the field and its future evolution. So, without further ado, here’s SmartKarrot’s Top 50 Customer Success Influencers for 2022 (presented in no particular order). Lincoln Murphy. Nils Vinje.

Customer Success 23

Customer Success Co-Creation Investors Emotional Intelligence 23

Red Star Kim

DECEMBER 7, 2023

– Kim Tasso July 2012 Conversation skills book review 3: Conversational intelligence (kimtasso.com) May 2023 An introduction to presentation skills – Easy as ABC (Video) (kimtasso.com) March 2022 Non-Verbal Communication (NVC) – the basics (Video) (kimtasso.com) August 2021 Dealing with resistance to change (kimtasso.com) March 2021 Book review: (..)

Emotional Intelligence 130

Emotional Intelligence Publishing Communication Negotiation 130

Red Star Kim

MAY 16, 2023

LinkedIn (October 2022) suggests: Clear Concise Correct Contextual Concrete Carting Assertive communication: The importance of voice Most of us recognise the phrase “It’s not what you say, but how you say it” which is based on Albert Mehrabian’s research based on the 7%-38%-55% rule. And Why Should You Care?

Communication 130

Communication Brainstorming Decision-making Marketing 130

Red Star Kim

FEBRUARY 14, 2023

10 reasons why (kimtasso.com) Personal brand Soft skills – Communication, IT/technical literacy, interpersonal, adaptability, research, project management, process improvements, work ethic, emotional intelligence, self-awareness, persuasive writing and presentation skills etc Organisation and relationship mapping ( strategic selling ) Content (..)

Emotional Intelligence 130

Emotional Intelligence Marketing Stakeholders Communication 130