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Best Practices of High-Performance Sales Teams in 2024

Brooks Group

Will business be back to normal in 2024? This is good news for B2B sales teams that have faced economic headwinds, shrinking customer budgets, and delayed or canceled purchasing decisions. This is good news for B2B sales teams that have faced economic headwinds, shrinking customer budgets, and delayed or canceled purchasing decisions.

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7 Best Strategy Books to Read in 2024

Envisio

Trust us when we say that we’re diving into these reads right alongside you, eager to absorb the insights that will shape our strategic landscape in 2024! The book suggests you should meet with employees for one-on-ones six to twelve times per year which will allow for employee development and higher achievement of performance goals.

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Achieving the 90/10 Ratio: Improving Meeting Efficiency for Success

AchieveIt

Some of your organization’s best minds fill the boardroom for a scheduled strategy meeting. This meeting presents a valuable opportunity to harness their expertise and identify solutions to the most pressing issues facing your strategy. In a one-hour meeting, that’s just 6 minutes. No guidance for the frontline team.

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Intelligent customer experience (ICX): A guide for 2024

Zendesk

The Zendesk Customer Experience Trends Report 2024 dives into why intelligent customer experience is so important. This article highlights some of the key takeaways from that report, including what makes an effective ICX, how it builds on the customer experience , and how you can implement it in your operations.

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Elevate Your Game: Strategic Prep for 2024

AchieveIt

For many in the business space, this means one thing: it is time to start annual planning for 2024. His Master’s Degree in Healthcare Communications from Boston University helped formulate his ability to condense abstract topics and make them more relatable, making his work on strategic execution impeccable.

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Workforce optimization: The ultimate guide for 2024

Zendesk

On one side, a capable workforce is always available to meet consumer demand. Reduced costs Workforce optimization makes an organization more efficient, causing a noticeable impact on your bottom line. Additionally, WFO fosters clear communication and opportunities for performance feedback.

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What is AI as a service (AIaaS)? A beginner’s guide for 2024

Zendesk

More in this guide: Types of AI as a service Benefits and challenges of AIaaS Popular AI as a service vendors AIaaS trends for 2024 and beyond Types of AI as a service Businesses can leverage different types of AI services depending on operational needs. Additionally, service desk chatbots can provide IT support to internal teams.