Remove 2024 Remove Communication Remove Digitalization Remove Innovation
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CX Trends 2024: Unlock the power of intelligent CX

Zendesk

They fall into three innovation areas: AI and intelligent experiences Data and trustworthy experiences Next gen and immersive experiences AI and intelligent experiences The best customer experience is one with a personal touch. The post CX Trends 2024: Unlock the power of intelligent CX appeared first on Zendesk.

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3 Key Change Management Strategies for 2024

AchieveIt

Our focus will be on creating a flexible culture, promoting good communication, and engaging team members. Maintaining open communication channels is extremely important. To promote flexibility, businesses can participate in activities that encourage innovative thinking, trial and error, and collaborative problem-solving.

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New Leadership Development Programme from the Managing Partners’ Forum – Consensus through Collaboration

Red Star Kim

I’m excited to announce that the Managing Partners’ Forum has just launched a series of six modules for an innovative leadership development programme for firm-wide leaders of small and medium sized professional services firms. Versions for divisional, functional and aspiring leaders are expected in 2024.

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Creating Connectedness in a Hybrid Environment

MDI Training

A well-communicated strategy is important. For example, if your company claims to be innovative , your employees should not be troubled by slow and bureaucratic work processes. March 2024 | Impuls series , Leadership Tips , Learning Transfer | 0 Comments Purpose – Why Hybrid is more than a Buzzword Prefer to listen to the article?

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Top 35 customer service and support podcasts for 2024

Zendesk

These digital platforms bring together a diverse range of perspectives from industry experts, CEOs, consultants, and front-line service providers, who discuss emerging trends, challenges, and effective solutions in customer service and support.

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8 Eternally Human Leadership Competencies

MDI Training

Creative Problem-Solving: Creativity involves thinking outside the box , generating novel ideas, and finding innovative solutions to complex problems. Effective Communication Leadership often requires clear and persuasive communication. This includes not only conveying information but also inspiring and motivating others.

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Beyond the Horizon: GenAI and Ethical Leadership

MDI Training

GenAI presents vast innovation poten tial , automating complex tasks, enhancing decision-making, and radically improving efficiency across various sectors. My research in digital well-being and work with my learning design company have shown me many ways GenAI can significantly boost organizational productivity and employee well-being.