Arpedio

JANUARY 9, 2024

Elevating Account Management Through Metrics and KPIs Explore ARPEDIO's Account Management Software ← Back to blog As companies strive to build lasting relationships with their clients, the need for effective Account Management strategies and tools becomes paramount. Try ARPEDIO's Account Planning tool.

Account Management 52

Account Management Management Client Relationships Account Planning 52

Arpedio

DECEMBER 19, 2023

The vital role of Customer Success in Account Management Explore ARPEDIO's Account Management Software ← Back to blog In recent times, companies have come to realize the significance of aligning their customer success and account management strategies. Let’s dive in!

Account Management 52

Account Management Communication Management Artificial Intelligence 52

DemandFarm

MAY 22, 2023

Is a key account manager the same as a sales manager? Meet Anna, a diligent Sales Manager at Brilliant Solutions , a thriving software company specializing in cutting-edge automation tools. Her daily tasks revolve around driving sales, managing the sales team, and ensuring sales targets are met.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. But how do you assemble, nurture, and lead a high-performing account management team?

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Account Manager Tips

JULY 28, 2020

How does your account management team keep up with the challenges and opportunities presented by growth? And how do you define account management objectives that deliver results? I'm excited to share my conversation with Calin Muresan , Existing Business Manager at Netguru. 07:27 Example of aligned KPIs.

Account Management 130

Account Management Management Account Planning Organization 130

DemandFarm

APRIL 26, 2023

Key Account Management (KAM) focuses on building long-term relationships, and aims to improve customer satisfaction – especially in a B2B scenario. A key account manager’s primary responsibility is ensuring that the needs of key clients are met, and that they remain satisfied with the company’s products and services.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

KAMCast

JULY 8, 2021

The evolution of an account manager , over the decades, has taken us on a bit of a journey: Let’s visit the 70s… Where the gift of the gab was enough to see you into a meeting with a key decision maker - armed with a bag full of good stories and friendly chat. What role does today’s account manager play then?

Key Account Management 52

Key Account Management Account Management Management Facilitation 52

Red Star Kim

OCTOBER 25, 2023

CogniClick is a nifty system (backed by an expert team) to enable you to conduct fast, quick polls and pulse surveys amongst your clients and stakeholders and to also develop maturity assessments and similar thought leadership content. I had the pleasure of meeting Helen Kensett at the recent PM Forum Conference.

Banking 130

Banking Artificial Intelligence Cybersecurity Key Account Management 130

Arpedio

JUNE 20, 2023

Embark on an enlightening journey to discover how ARPEDIO’s comprehensive platform facilitated quantification and visualization of critical client information, transforming the Customer Success and Sales departments into a collaborative force. Assess client health based on their own customized best practices. Superior together.

Customer Success 52

Customer Success Account Management Facilitation Stakeholders 52

ProlifIQ

MARCH 30, 2023

Strategic Account Planning is a strategic process sales teams use to increase the likelihood of winning, retaining, and growing critical accounts, to maximize the long-term revenue of an account. An account plan should be interactive and a living, breathing document used as a framework for the account.

Account Planning 98

Account Planning Key Account Management Account Management Stakeholders 98

Arpedio

MARCH 20, 2024

Leveraging data analytics, predictive modeling, and market segmentation techniques can help pinpoint accounts with the highest potential for revenue growth and long-term value. Securing buy-in from key stakeholders , including sales, marketing, and leadership teams, is crucial for the success of ABS initiatives.

Government 52

Government Innovation Prioritization Facilitation 52

Account Management Skills

MAY 4, 2021

This episode is for you if you’re interested in the role of account management within an app development company. Tim Moore , account director at Sonin joined me. what he believes makes a successful account manager in his agency. So going back to the account manager role. Tim 04:05. Tim 04:35.

Account Management 52

Account Management Management Banking Insurance 52

ProlifIQ

FEBRUARY 23, 2023

This will give you insight into the other players you’ll want to connect with and primes them to understand your solution affects multiple functions/stakeholders. This puts you in a position to bring a distinct POV to those stakeholders you just uncovered. Should we invite Nancy to our next meeting to cover that?”

Stakeholders 52

Stakeholders Account Planning Decision-making Facilitation 52

SmartKarrot

OCTOBER 11, 2023

Client partners commonly come across projects with a plethora of different stakeholders in the dynamic business ecosystem of today. Whether they are members of internal teams, clients, regulators, or end-users, each of these stakeholders brings to the table unique viewpoints, vested interests, and degrees of power.

Stakeholders 10

Stakeholders Management Facilitation Construction 10

DemandFarm

NOVEMBER 3, 2023

Even before they interact with different stakeholders, your team must be armed with a unified plan and must have access to all relevant information. Improves communication and collaboration A complex and multi-tiered process, sales requires careful coordination and collaboration between several teams and stakeholders.

Management 52

Management Artificial Intelligence Stakeholders Decision-making 52

Arpedio

APRIL 11, 2024

Sales Automation : AI-driven sales automation tools streamline repetitive tasks such as data entry, scheduling meetings, and sending follow-up emails. Relationship Mapping Software : ARPEDIO’s Relationship Mapping Software maps stakeholder relationships within Salesforce, uncovering key influencers and decision-makers.

Artificial Intelligence 52

Artificial Intelligence Prioritization Sales Innovation 52

Arpedio

FEBRUARY 15, 2024

Hard Workers are diligent in their approach to sales and are willing to go the extra mile to meet customer needs. Mobilizers excel at engaging stakeholders in strategic conversations about the long-term vision and objectives of their organization, aligning these goals with potential solutions offered by sales professionals.

Stakeholders 52

Stakeholders Decision-making Value Proposition Sales 52

Arpedio

NOVEMBER 30, 2021

This means that now more than ever before, sales representatives and key account managers need to create a smooth customer experience to achieve consensus within the decision-making group. We asked Jeppe Tølløse, our Account Manager and Private Equity responsible on some tips. You: Diagnosing customer need. “We

Digitalization 52

Digitalization Account Management B2B Decision-making 52

SmartKarrot

JUNE 28, 2023

The key account manager is then supposed to act as the first contact point between these clients and the business, dedicate resources, and hold meetings with them. The key account manager is then supposed to act as the first contact point between these clients and the business, dedicate resources, and hold meetings with them.

Key Account Management 10

Key Account Management Account Management CRM Management 10

Arpedio

AUGUST 9, 2021

During our first meetings we will capture what matters most to you in supporting your sales processes, and which Sales Cloud functionalities are need-to-have versus “nice-to-have”. We are confident that Arpedio can benefit your work with complex B2B Sales and Strategic Account Management. Share on facebook. Share on linkedin.

B2B 98

B2B Account Management Innovation Facilitation 98

Arpedio

MAY 23, 2023

Sales coaching can be conducted through regular meetings, role-playing exercises, feedback sessions, and performance evaluations. Start by centralizing your account and stakeholder data in Salesforce! It’s worth noting that unlike sales managers, sales coaches prioritize individual development over meeting targets.

Sales 52

Sales Account Management Stakeholders CRM 52

Arpedio

MAY 26, 2023

In today’s interconnected business landscape, effective relationship management is a critical factor in achieving sustainable success. Relationship management is a fundamental concept that encompasses the strategies, practices, and techniques employed to cultivate and nurture connections with various stakeholders. Let's talk!

Management 52

Management Stakeholders Prioritization Software 52

Arpedio

OCTOBER 30, 2023

Account-Based Selling: A Deep Dive with Lee Levitt and Ulrik Monberg Explore the ARPEDIO platform ← Back to blog In the ever-evolving world of enterprise sales, strategies and tools are constantly refined to meet the dynamic needs of businesses. He recalls a meeting with the CEO of a large insurance company.

Co-Creation 52

Co-Creation Account Planning Artificial Intelligence Leadership 52

Account Management Skills

MARCH 20, 2023

On this episode, we’re talking about the split between the agency Account Manager and the agency Project Manager role, with Kate Vines and Kio Aghoghogbe from Hallam. Kate is Project Delivery Manager and Kio is Senior Digital Account Manager. So a very warm welcome Kate and Kio.

Digitalization 52

Digitalization Account Management Decision-making Management 52

Arpedio

NOVEMBER 6, 2023

Sales automation software: The ultimate guide Explore the ARPEDIO platform ← Back to blog In today’s fast-paced business landscape, sales teams face numerous challenges in managing accounts, seizing opportunities, and nurturing relationships with stakeholders. Account Management Build powerful account plans in Salesforce.

Software 52

Software Software Sales Artificial Intelligence 52

Mike Kunkle

FEBRUARY 5, 2023

Counterintuitively, we maintain the most control with buyer-centric sales methodology, authentic communication with skilled facilitation, co-creating agendas and shared expectations, striving for clarity and alignment at every interaction. But there are things sellers can do to steer the journey and influence the path and outcomes.

B2B 198

B2B Sales Decision-making Negotiation 198

Arpedio

DECEMBER 22, 2022

A lead is a set of contact information for a person or business that can potentially facilitate a future sale–or in short: a sales prospect, or an “unqualified” sales opportunity. The stakeholders you’re dealing with are all going to have different budgets and different levels of authority in terms of decision-making. That’s a given.

Management 52

Management Sales CRM Stakeholders 52

SmartKarrot

NOVEMBER 28, 2022

Role: Customer Success Manager Location: New York, United States (On-site) Organization: Talon.One As a Customer Success Manager, you will delight customers with continual support and proactive suggestions making their business more successful. Establish relationships with all stakeholders within the client’s business.

Customer Success 19

Customer Success Brainstorming Stakeholders Account Management 19

Account Management Skills

JANUARY 25, 2022

One thing that’s just occurred to me actually here, because you and I met many years ago, when you were working for another pharmaceutical company, and we used to have a regular steering committee meeting, didn’t we? So that brief is developed in collaboration with your stakeholder as well as procurement. Iris 05:59.

Procurement 52

Procurement Suppliers Stakeholders Decision-making 52

SmartKarrot

OCTOBER 18, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Present and review quarterly / monthly meetings.

Customer Success 19

Customer Success Facilitation Client Onboarding Onboarding 19

SmartKarrot

OCTOBER 11, 2022

Deploying the platform using a consultative approach that assists customers in meeting their strategic goals while simultaneously quickly achieving value. Defining program scope, goals, and deliverables that support business objectives in collaboration with senior management and key stakeholders.

Customer Success 19

Customer Success Stakeholders Leadership Facilitation 19

SBI

JULY 1, 2020

Account managers are able to make intentional connections by using relationship mapping tools that map key stakeholders and their influence on the buying decisions at their organization. Incorporating a more strategic approach to revenue growth ideas is a critical area where most programs and technology solutions fall short.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

SmartKarrot

JANUARY 27, 2022

Role: Head of Customer Success Location: San Francisco, CA, US Organization: Fathom As a Head of Customer Success, you will manage and monitor the client-side of the implementation process, delivering best-in-class client service and meeting every milestone. Provide reporting on account progress and forecasts.

Customer Success 19

Customer Success Stakeholders Account Growth Facilitation 19

Revegy

JULY 17, 2018

Are your account plans helping your teams meet their quotas or are they missing the mark? Without comprehensive, well thought out account plans, companies are missing out on major revenue opportunities and risk losing some of their largest clients.

Account Planning 40

Account Planning Suppliers Profitability Decision-making 40

SmartKarrot

NOVEMBER 10, 2021

Build a project charter and manage the overall project. Responsible for conducting project kickoff meetings, defining project scope, facilitating technical/operational requirements identification, project budget or anticipated savings, and establishing a framework for the management of ongoing project activities.

Customer Success 19

Customer Success Value Proposition Stakeholders Onboarding 19

Louise Collins Associates

NOVEMBER 24, 2017

So when organisations have tried, and failed, to introduce Key Account Management (KAM) it is no different. Effective Key Account Management (KAM) requires organisational leadership and specific coaching. I have shared my thoughts with you before about the capabilities required for effective key account management.

Leadership 52

Leadership Sales Leadership Key Account Management Account Management 52

SmartKarrot

OCTOBER 26, 2021

Role: Vice President, Customer Success Location: McLean, VA, US Organization: insightsoftware As a Vice President of Customer Success, you will own a Customer Experience strategy, to include presales, onboarding, services, support, and technical account management.

Customer Success 19

Customer Success Account Management Account Growth Facilitation 19