KAMCast

JULY 8, 2021

The evolution of an account manager , over the decades, has taken us on a bit of a journey: Let’s visit the 70s… Where the gift of the gab was enough to see you into a meeting with a key decision maker - armed with a bag full of good stories and friendly chat. What role does today’s account manager play then?

Key Account Management 52

Key Account Management Account Management Management Facilitation 52

Flevy

JULY 6, 2022

By using the ABM approach , we can mechanize and trim down the protracted process of finding target accounts and minimize the effort, time, and cost involved in courting these prospective accounts. ABM solutions are employed to gain new customers, develop existing and future prospects, and enhance enterprise accounts.

Marketing 109

Marketing Account Management Facilitation CRM 109

DemandFarm

MAY 9, 2024

Imagine you’re a key account manager at a multinational corporation. These tools are crucial for visualizing corporate structures and strategic account management. For key account managers, org chart software is particularly valuable. One of your biggest challenges? What is Org Chart Software?

Key Account Management 52

Key Account Management Account Management CRM Client Relationships 52

Arpedio

MARCH 18, 2024

Among these strategies, account mapping has emerged as a cornerstone methodology that fosters sales process optimization and drives sustainable growth. The Basics of Account Mapping At its core, account mapping facilitates a detailed understanding of a client’s organizational structure.

B2B 52

B2B Stakeholders Sales Decision-making 52

Arpedio

MARCH 20, 2024

Leveraging data analytics, predictive modeling, and market segmentation techniques can help pinpoint accounts with the highest potential for revenue growth and long-term value. Securing buy-in from key stakeholders , including sales, marketing, and leadership teams, is crucial for the success of ABS initiatives.

Government 52

Government Innovation Prioritization Facilitation 52

Account Management Skills

MAY 4, 2021

This episode is for you if you’re interested in the role of account management within an app development company. Tim Moore , account director at Sonin joined me. what he believes makes a successful account manager in his agency. He shared: his experience of working in an app development agency. Tim 04:05.

Account Management 52

Account Management Management Banking Insurance 52

Arpedio

FEBRUARY 20, 2024

Overcoming long sales cycles The commitment to drive account-based growth and focus on strategic account management frequently leads to extended sales cycles. However, the transition between sales professionals often presents difficulties, particularly without proper transparency. Good AI requires good data.

CRM 52

CRM Artificial Intelligence B2B Account Management 52

Arpedio

NOVEMBER 17, 2021

On November 9 and 10, SAMA held their annual Global Summit: two half-days of virtual learning, sharing and networking on the future of Strategic Account Management, and we’re thrilled to have been part of it. Many of these stakeholders do not report directly to the KAMs, and some do not even reside in your company. Back to blog.

Digital Transformation 52

Digital Transformation Account Management Co-Creation B2B 52

Arpedio

NOVEMBER 17, 2021

On November 9 and 10, SAMA held their annual Global Summit: two half-days of virtual learning, sharing and networking on the future of Strategic Account Management, and we’re thrilled to have been part of it. Many of these stakeholders do not report directly to the KAMs, and some do not even reside in your company. Back to blog.

Digital Transformation 52

Digital Transformation Account Management Co-Creation B2B 52

Arpedio

NOVEMBER 17, 2021

On November 9 and 10, SAMA held their annual Global Summit: two half-days of virtual learning, sharing and networking on the future of Strategic Account Management, and we’re thrilled to have been part of it. Many of these stakeholders do not report directly to the KAMs, and some do not even reside in your company. Back to blog.

Digital Transformation 52

Digital Transformation Account Management Co-Creation B2B 52

Arpedio

APRIL 11, 2024

AI Data Foundation with ARPEDIO Solutions Account Management Software : ARPEDIO’s Account Management Software in Salesforce provides comprehensive visibility into customer accounts, capturing critical data points and relationships. Let’s explore key challenges and strategies for navigating them: 1.

Artificial Intelligence 52

Artificial Intelligence Prioritization Sales Innovation 52

Arpedio

FEBRUARY 15, 2024

Mobilizers excel at engaging stakeholders in strategic conversations about the long-term vision and objectives of their organization, aligning these goals with potential solutions offered by sales professionals. Overall, Mobilizers play a vital role in driving consensus within organizations and influencing buying decisions.

Stakeholders 52

Stakeholders Decision-making Value Proposition Sales 52

SmartKarrot

JUNE 28, 2023

The key account manager is then supposed to act as the first contact point between these clients and the business, dedicate resources, and hold meetings with them. The main aim of this practice is to help grow the number of key accounts in order to attain mutually beneficial goals and maximize their value.

Key Account Management 10

Key Account Management Account Management CRM Management 10

Arpedio

FEBRUARY 26, 2021

We are right now looking for a Change Management Consultant eager to be part of an amazing growth adventure in the Salesforce Consulting community. Arpedio is a Copenhagen-based and US-present company, founded in 2012, originally providing apps in Salesforce.com for BtB Sales Excellence. Who we are. Start free trial. Start free trial.

Management 52

Management B2B Account Management Innovation 52

Arpedio

OCTOBER 30, 2023

Traditional Account Plans A vivid anecdote shared by Ulrik paints a picture that many in the enterprise sales domain might find familiar. When presented with the topic of account plans , the CEO proudly fetched a hefty binder from a locked cupboard, blowing off the dust and revealing their “current” account plan.

Co-Creation 52

Co-Creation Account Planning Artificial Intelligence Leadership 52

ProlifIQ

AUGUST 17, 2023

Building strong relationships through personalized interactions, proactive customer support, and attentive account management fosters loyalty, reducing the risk of churn and increasing the likelihood of expansion. Nurturing Relationships for Long-Term Loyalty: Customer loyalty is a cornerstone of the land and expand strategy.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52

Arpedio

MAY 23, 2023

The sales coach may provide training on various sales techniques, such as prospecting, lead generation, sales presentations, objection handling, closing, and relationship building. They may also assist with sales strategy development, territory management, and time management. Ready to elevate your sales coaching game?

Sales 52

Sales Account Management Stakeholders CRM 52

Louise Collins Associates

OCTOBER 26, 2017

It is no surprise then, when we consider decision making units and critical stakeholders in our accounts that we should factor in their broader network and seek to find areas and people in common. When creating stakeholder maps, and understanding our critical decision makers we need to probe further.

Decision-making 52

Decision-making Stakeholders Procurement Account Management 52

Arpedio

DECEMBER 22, 2022

A lead is a set of contact information for a person or business that can potentially facilitate a future sale–or in short: a sales prospect, or an “unqualified” sales opportunity. The efficacy of your sales pipeline is often measured by how well you’re able to present it. What is a Sales Lead? What is a Sales Opportunity?

Management 52

Management Sales CRM Stakeholders 52

Mike Kunkle

FEBRUARY 5, 2023

Counterintuitively, we maintain the most control with buyer-centric sales methodology, authentic communication with skilled facilitation, co-creating agendas and shared expectations, striving for clarity and alignment at every interaction. But there are things sellers can do to steer the journey and influence the path and outcomes.

B2B 198

B2B Sales Decision-making Negotiation 198

SmartKarrot

OCTOBER 11, 2022

Present all findings and suggestions to the Portfolio Operating Partner prior to presenting to clients. Defining program scope, goals, and deliverables that support business objectives in collaboration with senior management and key stakeholders. Identifying opportunities for continuous improvement.

Customer Success 19

Customer Success Stakeholders Leadership Facilitation 19

Arpedio

NOVEMBER 6, 2023

Sales automation software: The ultimate guide Explore the ARPEDIO platform ← Back to blog In today’s fast-paced business landscape, sales teams face numerous challenges in managing accounts, seizing opportunities, and nurturing relationships with stakeholders. Account Management Build powerful account plans in Salesforce.

Software 52

Software Software Sales Artificial Intelligence 52

Account Management Skills

JANUARY 25, 2022

And I was almost wondering whether that kind of strategic forum was a place where maybe as an agency lead, that you would get a heads up on what was coming up in the pipeline, would you say, because you used to facilitate that meeting, didn’t you? So that brief is developed in collaboration with your stakeholder as well as procurement.

Procurement 52

Procurement Suppliers Stakeholders Decision-making 52

SmartKarrot

OCTOBER 18, 2022

Role: Director, Client Success Location: Remote, United States Organization: MediaMath As a Director of Client Success, you will own and develop strong relationships with the client and key stakeholders from C-suite to Hands-in-keyboards. Present and review quarterly / monthly meetings.

Customer Success 19

Customer Success Facilitation Client Onboarding Onboarding 19

SmartKarrot

AUGUST 18, 2022

Understand customer business context and pain, and facilitate the strategic mapping of OfferFit value to identify potential upsell opportunities. Provide consultative services and present growth opportunities to clients. Work closely with Account Managers to drive customer renewals. Become a trusted customer advisor.

Customer Success 19

Customer Success Facilitation Advertising Customer Experience 19

SBI

JULY 1, 2020

This time presents an opportunity, if not a necessity, to dive into your clients’ problems and actively demonstrate business value as a strategic partner. Account managers are able to make intentional connections by using relationship mapping tools that map key stakeholders and their influence on the buying decisions at their organization.

Account Planning 72

Account Planning Decision-making Stakeholders Leadership 72

SmartKarrot

JANUARY 27, 2022

Provide reporting on account progress and forecasts. Build and nurture relationships with key stakeholders to ensure alignment. Provide feedback to the product, sales, marketing, and executive team to ensure the client voice is present. Identify opportunities for account growth within your managed accounts.

Customer Success 19

Customer Success Stakeholders Account Growth Facilitation 19

SmartKarrot

OCTOBER 25, 2023

In the dynamic world of business, the role of a Strategic Account Manager (SAM) goes beyond onboarding and tracking usage. Stakeholder Mapping Every organization has its unique structure and dynamics when it comes to decision-making. Facilitate transparent communication between clients and internal teams.

Account Management 10

Account Management Construction Decision-making Value Proposition 10

SmartKarrot

AUGUST 23, 2021

Monitor customer account health, identify customers at risk of churn, and take proactive steps to address present/upcoming risks. Work alongside an Account Manager to identify up-sell and referral opportunities. To coordinate, and facilitate the implementation of the products and services.

Customer Success 19

Customer Success Facilitation Stakeholders Onboarding 19

Arpedio

FEBRUARY 19, 2024

Additionally, AI facilitates data-driven decision-making, providing valuable insights and foresight to inform strategic initiatives and drive business outcomes. Start by centralizing your account and stakeholder data in Salesforce! Ready to start building strong relationships? Let's talk!

Artificial Intelligence 52

Artificial Intelligence Sales Government Decision-making 52

Revegy

JULY 17, 2018

While typical CRM tools help keep track of contacts (and their roles) within an account or opportunity, much more information is needed to successfully identify revenue potential in your key accounts or move through a deal. 3) Gain Revenue Predictability and Long-Term Forecast Visibility with a Revenue Snapshot.

Account Planning 40

Account Planning Suppliers Profitability Decision-making 40

SmartKarrot

MARCH 2, 2023

Manage relationships, incidents, discussions, and escalations in difficult customer scenarios. Organize the processes for presenting business expansion plans to client executives. serve as the focal point for planning and achieving renewals goals and deadlines for a number of our key accounts.

Customer Success 15

Customer Success Finance Negotiation Facilitation 15

SmartKarrot

FEBRUARY 17, 2021

Role: VP Customer Success Location: Fremont, CA, US Organization: Privacera As a VP of Success Manager, you will be responsible for leading, expanding, and mentoring the Customer Success teams through strategy and Objectives and Key Results along with hiring, coaching, and developing a world-class team.

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10

SmartKarrot

DECEMBER 24, 2020

Continuously manage and evolve the coverage model to improve the overall customer experience. Evaluate customer demand and resource capacity to allocate appropriate resources to accounts. Drive collaboration across departments and functions to facilitate issue resolution. Build a Customer Success culture across the organization.

Customer Success 10

Customer Success Client Relationships Facilitation Stakeholders 10

SmartKarrot

MAY 19, 2020

The primary focus of this role is to shorten time to value realization, build strong relationships with key stakeholders, and ultimately achieve renewals for the most valued accounts. Partner with Sales and Client Services to successfully onboard, retain, grow and engage at a high level with client accounts.

Customer Success 10

Customer Success Customer Life Cycle Onboarding Client Relationships 10

SmartKarrot

OCTOBER 29, 2020

You will oversee the Americas Customer Success Managers who are all responsible for onboarding, growing, and retaining customers across Carbonite and Webroot’s SMB customer base. Plan and configure products to meet presentation needs, as well as deliver on product demonstrations. Also, bring new business from the customers.

Customer Success 8

Customer Success Onboarding Customer Experience Business Growth 8

SmartKarrot

MARCH 8, 2022

In celebration of International Women’s Day, we are honored to present our Top 50 Women Leaders in Customer Success to Follow list for 2022, celebrating 50 influential women leaders and their inspiring stories of strength and success. Bhavika Kochhar is an Enterprise Customer Success Manager, Americas, at Algonomy. Annette Franz.

Customer Success 21

Customer Success Co-Creation Customer Experience Leadership 21