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How to systemise account management in your agency, with Alex Raymond

Account Management Skills

In this episode, I talk to Alex Raymond from Kapta about everything to do with account management processes. Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships.

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Why Account Managers need a point of view on AI

Account Management Skills

Tips: a) Attend “Introduction to AI for Marketers” live webinar on April 6th run by the Marketing AI Institute. For example, since OpenAI launched their API, more and more apps/websites/software tools will have ChatGPT capabilities. It’s free, informative and will give you a comprehensive overview.

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Are You Letting Your Clients Slip Away? 12 Tips to Keep in Touch

Account Manager Tips

Too many clients, not enough time Key account managers have a lot of clients. Use meeting scheduling apps Meeting scheduling software enhances client communication by automating the appointment booking process. Too many key account managers arrange their quarterly reviews as they go. Imagine if you have 10 clients.

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Top 20 Account Management Influencers 2023

SmartKarrot

In today’s economic environment, effective account management is essential for building and maintaining strong client relationships and achieving growth. From podcasts and webinars to blogs and social media posts, these influencers are using a range of channels to help other account managers learn, grow, and succeed.

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What’s Your Strategy for Sales Talent Development? Part 2

Mike Kunkle

Recorded webinar on the 5 Stages: [link] ]. This includes software and technology tools, workflow performance support, job aids, policies and procedures, and anything that supports work performance in their current role. SMM Connect Webinars: [link]. BrightTALK Webinars: [link]. Ongoing Training. SlideShare: [link].

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What can creative agency account managers learn from an account manager in the software industry, with James Aldrich

Account Management Skills

James Aldrich is a major account manager with over twenty years experience in both business development and account management in the software industry. Why business development and account management are similar roles. * Why business development and account management are similar roles. *

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What type of B2B sales will still exist in 50 years?

QYMATIX

Key Account Managers had to prepare a visit to a potential client thoroughly. Key Account Managers can now call clients in seconds – even to meet them virtually thanks to video and webinars. Some companies are already applying customer churn prediction software to tackle this problem. Click To Tweet.