Account Management Skills

MARCH 31, 2023

Tips: a) Attend “Introduction to AI for Marketers” live webinar on April 6th run by the Marketing AI Institute. As the author of the book “Marketing AI” Paul Roetzer says “AI won’t replace your job but people who don’t use AI will be replaced with people who do”. It’s free, informative and will give you a comprehensive overview.

Account Management 52

Account Management Procurement e-Learning Management 52

SOAR Performance Group

AUGUST 5, 2023

[link] In 2023, Customer Success Managers are stuck between the often opposing priorities of customers and companies. Customers are scrutinizing budget, spend and value more than ever, while companies are prioritizing renewal […] The post Webinar: Key Skills CSM Teams Need to Succeed in 2023 appeared first on SOAR Performance Group.

Prioritization 52

Prioritization Customer Success Management Account Management 52

SOAR Performance Group

MAY 4, 2023

As we move through 2023, there are many forces making new customer acquisition a challenge: Frozen budgets More decision makers involved Higher scrutiny of new investments and suppliers As […] The post Webinar: Driving Breakthrough Growth Within the Customer Base appeared first on SOAR Performance Group.

Suppliers 52

Suppliers Acquisition Decision-making Account Management 52

Strategic Account Management Association

AUGUST 24, 2021

Over the past 12 months, SAMA has established a knowledgeable point of view based on hundreds of webinars, the SAMA Experts Council and countless interviews with members. From all this, we stress tested long-held views about strategic account management. The challenge is to visualize what that future will look like.

Stakeholders 520

Stakeholders Supply Chain Digitalization Shareholders 520

DemandFarm

AUGUST 28, 2023

Join Joshua Gregg – President, Americas at DemandFarm , as he catches up with Maria Dominguez – PM Global Account Management, DHL , and Russ Sharer – CSO, Brooks Group , for an unfiltered conversation. It’s all about nurturing those high-impact relationships that could be the game-changers for your business.

Account Management 52

Account Management Digitalization Global Accounts Management 52

Global Partners Training

JULY 15, 2018

Global Partners conducted a webinar on Strategic Account Management, which was attended by Account Managers from across a broad range of industries. Prior to the webinar we asked participants to identify their top challenges in making their SAM programs successful. As you can tell, we like to listen.

Account Management 52

Account Management Management Communication Decision-making 52

Red Star Kim

FEBRUARY 1, 2024

At the end of January, I attended a PM Forum (with Icon and Managing Partners Forum ) webinar where Alastair Beddow | LinkedIn of Meridian West presented the latest international benchmark results. Strategic adoption of AI With regards to AI, I was really impressed by a webinar I attended last year in the not-for-profit sector.

Marketing 130

Marketing Leadership Profitability Digitalization 130

Strategic Account Management Association

MARCH 2, 2022

While Baby Boomers (and those further along in their careers) generally appreciate email and other forms of plain text communication, Millennials and Generation Z prefer more engaging types of communication such as videos, podcasts and webinars.

Emotional Intelligence 400

Emotional Intelligence Innovation Suppliers Leadership 400

Mike Kunkle

MARCH 31, 2023

It includes frameworks, models, steps, and techniques that sellers use to open and win an opportunity or manage an account. A methodology is considered full cycle when it covers everything from before the buyers know who you are, through prospecting, opportunity management, and account management.

Sales 217

Sales Interpersonal Skills Account Management Sales Training 217

The Congruity Group

APRIL 11, 2022

After more than 40 years of driving sales and customer relationships at IBM, Denise made her way to the Strategic Account Management Association. At its core, SAMA is focused on sharing best practices for, you guessed it, Strategic Account Managers.

Account Management 52

Account Management Meetings Management Strategic Thinking 52

Account Manager Tips

NOVEMBER 16, 2022

Too many clients, not enough time Key account managers have a lot of clients. Too many key account managers arrange their quarterly reviews as they go. For example you could record a video introducing yourself as a key account manager and send it to your contacts any time you get a new client. Guess what?

Key Account Management 130

Key Account Management Account Management Procurement Communication 130

SmartKarrot

APRIL 13, 2023

In today’s economic environment, effective account management is essential for building and maintaining strong client relationships and achieving growth. From podcasts and webinars to blogs and social media posts, these influencers are using a range of channels to help other account managers learn, grow, and succeed.

Account Management 11

Account Management Key Account Management Management B2B 11

Account Manager Tips

OCTOBER 18, 2022

I've created a Telegram channel to keep you updated whenever there's a new podcast, webinar, blog post or YouTube video. The world's most amazing community of key account manager. Inside you'll find all the tools, templates, guides, workshops, training and coaching you need for a successful career in key account management.

Key Account Management 130

Key Account Management Suppliers Account Management Construction 130

Account Manager Tips

OCTOBER 12, 2022

I've created a Telegram channel to keep you updated whenever there's a new podcast, webinar, blog post or YouTube video. The world's most amazing community of key account manager. Inside you'll find all the tools, templates, guides, workshops, training and coaching you need for a successful career in key account management.

Key Account Management 130

Key Account Management Suppliers Account Management Management 130

SOAR Performance Group

JANUARY 22, 2024

In this blog, based on a webinar with SOAR and People.ai, learn why customer growth is critical in the current market and how your team can prioritize, plan, and execute […] The post 3 Steps to Drive Breakthrough Growth Within Your Account Base appeared first on SOAR Performance Group.

Prioritization 64

Prioritization Marketing Account Management Organization 64

Revegy

AUGUST 31, 2023

In our most recent webinar, “Sales on the Move: Embracing Agility for a Changing Sales Journey,” Luiz Martins, the CMO of Revegy, dived into the evolving landscape of the sales journey.

Sales 64

Sales Account Management B2B Management 64

Brightbridge Consulting

AUGUST 14, 2019

Critical Success Factors for Key Account Management. A Webinar Led by Alistair Taylor – Managing Partner at Brightbridge, with Diana Woodburn, Chairperson of the Association for Key Account Management. Now of course teamwork in key account management can be complicated.

Key Account Management 52

Key Account Management Suppliers Account Management Acquisition 52

Account Manager Tips

NOVEMBER 27, 2020

Are you struggling for Christmas gift ideas for the key account manager in your life? If you want to show appreciation to a colleague or just treat yourself - there's something for everyone and every budget in this Christmas gift guide: key account management edition! Perfect for the coffee-loving key account manager.

Key Account Management 130

Key Account Management Account Management Digitalization Innovation 130

Account Management Skills

DECEMBER 5, 2022

This is part two of a two part episode about raising your account management game. So you want to raise your profile, or you’re not really sure what you can do to be more effective in your account management role. This is part two of a two part episode about raising your account management games.

Management 52

Management Account Management e-Learning Client Relationships 52

Mike Kunkle

FEBRUARY 5, 2023

Total Quality Management (TQM), Business Process Management (BPM), Six Sigma, and Lead Sigma are powerful methods for this sort of work. It’s also how I have applied systems thinking to The Building Blocks of Sales Enablement to deliver business impact (see this link for a webinar recap on the business impact topic).

B2B 198

B2B Sales Decision-making Negotiation 198

Insightly

MAY 13, 2021

For example, perhaps customers who come in through a webinar are less likely to churn. By investing in more webinars, you’ll improve customer long-term value. . Customer success managers are content marketers. Customer success managers are content marketers. Using customer success documentation for content marketing.

Customer Success 93

Customer Success Marketing Acquisition CRM 93

Mike Kunkle

AUGUST 27, 2019

Recorded webinar on the 5 Stages: [link] ]. SMM Connect Webinars: [link]. BrightTALK Webinars: [link]. Supporting work-related formal education goals. The one I built over the years and recommend highly, is: The 5 Stages of Sales Mastery & Behavior Change. Let’s get connected: Transforming Sales Results Blog: [link].

Sales 130

Sales Onboarding Leadership Sales Training 130

Account Manager Tips

SEPTEMBER 29, 2020

Are you doing key account management the hard way? Effective key account management requires you to increase profits, develop relationships, increase satisfaction, grow revenue, improve retention and reduce conflict. Let's take a look at 7 of my favourite key account management tools. Table of Contents. (1)

Key Account Management 130

Key Account Management Account Management Management Meetings 130

Revegy

MARCH 25, 2020

Before we walk you through a practical example in our upcoming webinar , let’s talk about the final step: growing your key accounts and building customer loyalty by delivering measurable business improvements. To see our value-driven growth principles in action, be sure to register for the upcoming webinar on April 13, 2020.

Supply Chain 49

Supply Chain Account Management Suppliers Publishing 49

Red Star Kim

OCTOBER 16, 2023

There was advice for pragmatic solutions: from starting small (focus on a few key relationships, concentrate on “field of play”, Key Account Management (KAM) programmes), preparing relationship maps, scraping data from email threads and reverse engineering successful relationships.

Management 130

Management Emotional Intelligence Onboarding Communication 130

PartnerTap

FEBRUARY 12, 2024

As Maria Chien from Forrester Research shared recently on a Co-Sell Transformation webinar : “B2B buyers are turning to personal advisers for advice on the products they should consider and the companies they should work with.” Partner account managers don’t co-sell. And channel managers don’t co-sell.

Sales 52

Sales Decision-making B2B Suppliers 52

SBI

JANUARY 22, 2020

How Fujitsu Unlocks Strategic Account Intelligence to Drive Revenue Growth. Join Dale Mitchell, Head of Fujitsu Americas Sales Operations, Enablement and Digital Transformation, and Nancy Nardin to learn how Fujitsu America is shattering siloes to transform their Account Planning program. WHEN: THURSDAY, 2/13 AT 11AM PT.

Digital Transformation 43

Digital Transformation Account Planning Client Relationships Digitalization 43

Insightly

MAY 12, 2021

For example, perhaps customers who come in through a webinar are less likely to churn. By investing in more webinars, you’ll improve customer long-term value. Customer success: How to launch & manage your CS program. Usually these are ‘help’ or ‘support’ articles, but sometimes they are videos, walkthroughs, or webinars.

Customer Success 64

Customer Success Marketing Customer Experience Acquisition 64

Revegy

AUGUST 12, 2020

If you’re responsible for growing your company’s revenue, either through a sales or an account management role, the panic of deal slippage or limited revenue opportunities may feel unavoidable. Account planning is more than just a strategic exercise.

Account Planning 69

Account Planning Account Management Stakeholders Client Development 69

Red Star Kim

JUNE 16, 2022

Sometimes through dedicated internal campaigns and sometimes through the use of Key Account Management. 25% webinars and online networking/socials. 50% Endorsements, recommendations and linking to their accounts and posts. 25% Monitoring/listening to their accounts. Get back out there after Covid.

Management 130

Management Key Account Management Digitalization Communication 130

Mike Kunkle

JUNE 12, 2022

Even so: How will you divide inbound and outbound lead gen, opportunity management, and strategic account management? Will some people or teams handle opportunities and accounts up to a specific size, with executive lead gen or key account management done by others? Mike’s LinkedIn Articles: [link].

Sales 130

Sales Decision-making Virtual Selling Remote Working 130

Miller Heiman Group

SEPTEMBER 9, 2019

Register for the Webinar. In the 2019 World-Class Sales Practices Study , most organizations reported that their opportunity and account management processes need a major overhaul. Join us for a webinar led by Miller Heiman Group President and CEO Byron Matthews at 11 a.m. The Hidden Crisis in Sales Performance.

Sales 52

Sales CRM Sales Analytics Decision-making 52

Account Management Skills

FEBRUARY 16, 2021

James Aldrich is a major account manager with over twenty years experience in both business development and account management in the software industry. Why business development and account management are similar roles. * Why business development and account management are similar roles. *

Account Management 52

Account Management Management Software Software 52

Revegy

JANUARY 5, 2021

SiriusDecisions defines account-based models , or account management, as representations of a strategic approach that align resources against a set of defined accounts and goals in a way that is relevant and valuable to those accounts and to sales/partners. Global Account Management.

Account Management 105

Account Management Global Accounts Management Account Planning 105

Revegy

JANUARY 18, 2021

In a webinar with Nancy Nardin of Smart Selling Tools, and Mark Kopcha, CEO of Revegy, discussed the importance of relationship intelligence and the relationship map drive sales success. How Does CRM Tackle the Relationship and What’s Missing?

CRM 119

CRM Procurement Stakeholders Facilitation 119

SBI

APRIL 17, 2019

Revegy , a leading provider of strategic account management technology, is proud to announce the addition of David Keil to its Board of Directors. David brings a wealth of experience in managing and scaling software businesses. Account Planning. Tricentis COO David Keil Joins Revegy’s Board of Directors. Sales Enablement.

Account Planning 31

Account Planning Account Management Leadership Software 31

QYMATIX

OCTOBER 19, 2021

Key Account Managers had to prepare a visit to a potential client thoroughly. Key Account Managers can now call clients in seconds – even to meet them virtually thanks to video and webinars. If you were born after 1980, you might not be familiar with this sinister, fearful yet loved device.

Artificial Intelligence 98

Artificial Intelligence B2B Computers and Electronics Internet 98