Hubspot Sales

SEPTEMBER 16, 2020

If you ask most executives if they have a sales process , they’ll immediately say yes. But when you ask them to describe their sales process, their descriptions vary wildly. To some, a sales process means milestones in their sales pipeline. To others still, it means a key account plan. Call Management.

Account Management 127

Account Management Sales Account Planning CRM 127

Arpedio

JANUARY 4, 2024

In the competitive world of B2B sales, harnessing the power of an effective account mapping strategy is key to sales optimization and revenue growth. As businesses vie for market dominance, an articulate account strategy empowers organizations to deepen customer relationships and scale their operations effectively.

B2B 52

B2B Sales Decision-making CRM 52

Arpedio

OCTOBER 17, 2023

Account management software tools Account Management Software ← Back to blog Account management software solutions have transformed the way businesses handle their account planning and client interactions. These powerful tools offer a centralized platform that simplifies a wide range of tasks.

Account Management 52

Account Management Software Software Management 52

Arpedio

OCTOBER 17, 2023

How to build a winning account management team Account Management Software ← Back to blog A winning account management team can be your secret weapon to supercharge your company’s growth and customer satisfaction. These teams not only safeguard and nurture vital client relationships but also drive revenue and stability.

Account Management 52

Account Management Management Client Relationships Emotional Intelligence 52

Arpedio

MARCH 6, 2024

At its core, account management involves the strategic oversight and nurturing of client accounts, aiming to maximize their value and satisfaction. Effective account management techniques are critical for businesses of all sizes and industries. It’s crucial to distinguish between sales and account management.

Account Management 52

Account Management Management Prioritization Client Relationships 52

Arpedio

JANUARY 5, 2024

Join us as we explore the essence of Account Management and Customer Success, and how each plays a part in sculpting a company’s legacy in delivering exceptional customer experiences. Client Advocacy: Becoming the client’s voice within the company and ensuring their needs are met with swift action and meaningful solutions.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Account Manager Tips

OCTOBER 11, 2021

Do this instead: Plan your week around your priorities. Has no plan Which clients need an account plan? Account plans are help you define your key account strategy. Define a vision and mission that aligns with your client's objectives Set goals. Warwick Brown // Account Manager Tips.

Account Management 246

Account Management Key Account Management Management Suppliers 246

DemandFarm

MAY 22, 2023

Is a key account manager the same as a sales manager? Meet Anna, a diligent Sales Manager at Brilliant Solutions , a thriving software company specializing in cutting-edge automation tools. Her daily tasks revolve around driving sales, managing the sales team, and ensuring sales targets are met.

Key Account Management 52

Key Account Management Account Management Digitalization Sales Management 52

Arpedio

DECEMBER 19, 2023

Account managers are responsible for understanding the client’s needs, ensuring their satisfaction, and identifying opportunities for upselling or cross-selling. They act as the bridge between the client and the company, facilitating communication and problem-solving. Ready streamline your account planning?

Account Management 52

Account Management Customer Success Management Artificial Intelligence 52

SmartKarrot

NOVEMBER 9, 2022

It takes both art and science to handle key accounts. Some aspects of account planning are constructing a sales strategy, developing a consistent technique for gathering background information on important clients, and establishing relationships based on proactive management and support.

Account Planning 10

Account Planning Key Account Management Account Management Client Relationships 10

Arpedio

OCTOBER 20, 2023

At its core, it serves as a structured framework that helps account managers and leadership gain insights into the complex web of individuals and groups impacting their client relationships. Risk Mitigation In account management, unaddressed concerns or conflicts with stakeholders can jeopardize client relationships.

Stakeholders 52

Stakeholders Account Management Client Relationships Decision-making 52

Arpedio

NOVEMBER 6, 2023

Future trends in account-based selling Explore the ARPEDIO platform ← Back to blog Staying ahead of the curve is crucial for success in the world of sales and marketing. Account-Based Selling (ABS) has emerged as a powerful strategy for B2B organizations to target high-value accounts strategically.

Artificial Intelligence 52

Artificial Intelligence Decision-making Client Relationships Media 52

Account Manager Tips

SEPTEMBER 29, 2020

It's a big, complex job and organisations need to invest more in the right technology to help account managers be more effective. Let's take a look at 7 of my favourite key account management tools. 1) Sales Intelligence: LinkedIn Sales Navigator Pricing: from $64.99 Every single one of your clients is there.

Key Account Management 130

Key Account Management Account Management Management Meetings 130

Arpedio

JULY 12, 2023

Account-Based Marketing (ABM) vs Account-Based Selling (ABS) ← Back to blog In the ever-evolving sales ecosystem, businesses are continuously embracing new approaches to stay ahead of the competition. ABM is usually led by Marketing, and ABS is often a cooperative effort between Marketing and Sales. Let's talk!

Marketing 52

Marketing Advertising Decision-making Communication 52

Hubspot Sales

SEPTEMBER 26, 2018

After a deal closes, the customer relationship is still in its infancy. Beyond renewals, existing accounts present a great deal of new revenue and partnership opportunities for sales pros who understand their continued role as account manager. Priority relationships. Reduced acquisition costs. Others will be new.

Account Management 81

Account Management Management Stakeholders Profitability 81

Arpedio

JUNE 22, 2022

Relationship Mapping – The Key to Your Sales Success. Opportunity Planning: A Complete Guide. ? Relationship Mapping, also known as Customer Relationship Mapping, Relationship Management, or Stakeholder Management is a way of mapping B2B relationships between large organizations. Back to blog.

Stakeholders 52

Stakeholders Decision-making Sales B2B 52

Arpedio

JANUARY 11, 2023

The technical definition of account management is when you have a structured approach to managing and growing your relationship with your customers to achieve mutually beneficial goals. In order to succeed in today’s B2B industry, you need to align your sales strategies to sales and buyer expectations for personalization.

Account Management 52

Account Management Management Key Account Management B2B 52

Arpedio

DECEMBER 19, 2023

In this comprehensive guide, we delve into the nuts and bolts of Account-Based Selling, a strategy that has revolutionized the sales process for countless businesses. We’ll also highlight the tangible benefits of adopting an ABS approach, from enhanced customer engagement to improved sales outcomes.

Decision-making 52

Decision-making Account Planning CRM Marketing 52

Arpedio

AUGUST 22, 2023

Now, let’s dive into the best practices of key account management. In the following, we’ll delve into the world of account management best practices , uncovering the strategies and insights that empower professionals to excel in this vital role. A unified approach enhances the client experience and drives overall value.

Key Account Management 52

Key Account Management Account Management Management Onboarding 52

Account Management Skills

AUGUST 24, 2021

Not project management systems, not CRM systems, but having a dedicated system to guide the agency account management team, when it comes to managing and delve developing existing client relationships. Kapta is a key account management platform. We chatted about: – the importance of having a client development plan.

Account Management 98

Account Management Management Account Planning Co-Creation 98

SmartKarrot

MARCH 25, 2022

Own the client relationships and provide tactical support for strategic accounts. Leverage client performance and blinded work examples for Pacvue storytelling. Assist in pre-sales activities to demonstrate the value of Pacvue Commerce for brands. Apply here: [link].

Customer Success 19

Customer Success Account Planning Stakeholders Finance 19

SmartKarrot

MAY 18, 2022

Become an expert on PX platform, to optimize lead campaigns, and transfer this knowledge to the clients. Drive quarterly review meetings with key accounts together with various different team members. Build and maintain client relationships at all levels through frequent meetings, trade shows, and continuous communication.

Customer Success 19

Customer Success Customer Life Cycle Account Planning Client Relationships 19

SmartKarrot

MARCH 29, 2022

Apply here: [link] Role: Customer Success Director, HLS Location: Remote, United States Organization: Astound Commerce As a Customer Success Director, you will create and maintain strong client relationships at the stakeholder level in order to build long-term and growing accounts. Management of the change management process.

Customer Success 19

Customer Success Transportation Client Relationships Stakeholders 19

Better Ways Sales Strategies

DECEMBER 28, 2014

Having worked with more than two dozen different professional services firms (including IBM and Accenture), I’ve seen my share of common sales and business development pitfalls. Among the most prevalent: Weakness in account management and account planning effectiveness — even with a firm’s largest and most strategic clients.

Account Management 40

Account Management Management Client Relationships Key Account Management 40

SmartKarrot

DECEMBER 1, 2021

Lead and assist customer success team on how to communicate any challenges during the client relationship. Lead by example when necessary, by taking a hands-on approach with customers, demonstrating to your team what best-in-class looks like both in terms of operational effectiveness and customer communication.

Customer Success 19

Customer Success Retail Performance Review Client Relationships 19

SmartKarrot

APRIL 15, 2022

Plan, schedule and oversee key client communication points. Understand the clients’ needs and business objectives and ensure Sopro delivers against them. Onboard new clients (post-sales) deliver best practice client training and ensure strong levels of client satisfaction.

Customer Success 19

Customer Success Onboarding Negotiation Leadership 19

SmartKarrot

JUNE 7, 2021

New Business within a major partnership and key account opportunities, taking the lead on service and pricing proposition, writing where necessary any bid and tender responses. Supporting the field-based new business sales team. Build and maintain strong, long-lasting mutually beneficial client relationships.

Customer Success 10

Customer Success Partnership Management Onboarding Client Relationships 10

SmartKarrot

OCTOBER 6, 2022

The key responsibility of an account manager is to retain customers and work as an intermediary for the organization’s sales team. As an enterprise operating in the SaaS (Software As A Service) environment, we understand the importance of having a strong account manager for the company’s overall growth. Account planning.

Account Management 10

Account Management Management Negotiation Stakeholders 10

Account Management Skills

MARCH 20, 2023

We talk about: – how the roles and the skill sets are different – how they work together on projects and retainers – how they manage the client relationship – what friction points can occur and how they overcome them – their advice for agencies thinking of moving to an AM/PM model. So that’s it.

Digitalization 52

Digitalization Account Management Decision-making Management 52

SmartKarrot

APRIL 29, 2021

Apply here: [link] Role: Head of Customer Success Location: New York City Metropolitan Area, US Organization: ChargeAfter – The Buy Now Pay Later Platform As a Head of Customer Success, you will work closely with Sales and Marketing to develop winning value propositions for the enterprise merchants.

Customer Success 10

Customer Success Value Proposition Stakeholders Finance 10

SmartKarrot

JUNE 22, 2021

Role: Customer Success Director Location: Remote, United States Organization: Terminal As a Customer Success Director, you will lead client relationships to facilitate seamless onboarding, ensuring strong relationships and alignment of expectations through the entire customer lifecycle.

Customer Success 10

Customer Success Acquisition Client Relationships Facilitation 10

SmartKarrot

APRIL 13, 2023

In today’s economic environment, effective account management is essential for building and maintaining strong client relationships and achieving growth. Abhijit is a seasoned entrepreneur with over 20 years of experience and has successfully built businesses in the sales and marketing domain for the B2B tech industry.

Account Management 11

Account Management Key Account Management Management B2B 11

SmartKarrot

NOVEMBER 25, 2020

Lead the CSMs through the development and management of strategic account plans and business reviews that can be used to create internal and customer alignment with their desired outcomes. Manage large enterprise accounts including account growth and driving product utilization. Apply here: [link].

Customer Success 10

Customer Success Stakeholders Onboarding Account Growth 10

SmartKarrot

MAY 7, 2020

With the evolution of ways companies are dealing with their customers, the role of account manager has come into prominence proving out to be extremely useful in their business. They are one of the key players in the sales and marketing team of a company. How do you foster a good client relationship? So, here they are.

Account Management 10

Account Management Management Client Relationships Meetings 10

Account Management Skills

MARCH 29, 2021

The ability to push back on a client without causing unnecessary offence. So, I think of it as sending a client to hell and helping them enjoy the trip, so to speak. So we’re not losing the client, but we’re definitely communicating something that needs to be said. You mentioned the sales team earlier on.

Account Management 40

Account Management Management Client Relationships Decision-making 40

SmartKarrot

FEBRUARY 14, 2022

Role: Customer Success Director Location: Remote, United States Organization: Astound Commerce As a Customer Success Director, you will create and maintain strong client relationships at the stakeholder level in order to build long-term and growing accounts. Apply here: [link].

Customer Success 3

Customer Success eCommerce Onboarding Client Relationships 3