Upland

APRIL 20, 2023

Sellers can take these lessons and use them to land new, key accounts, but also grow revenue in all accounts. Through a combination of best practices, relationship mapping, and account planning, sellers and account managers can retain their status as trusted advisors, and keep the howling, lone wolves at bay.

Account Management 195

Account Management Management Account Planning Decision-making 195

Arpedio

APRIL 29, 2024

Key insights and learnings The Symposium brought together thought leaders and visionaries from leading organizations such as Tüv Süd , Zeiss , Mp Consulting , Mercuri and DHL. Managing the SAM Program’s hype cycle requires strategic alignment, stakeholder buy-in, and adaptive leadership to navigate through various phases effectively.

Key Account Management 52

Key Account Management Account Management Ecosystem Leadership Global Accounts 52

Brooks Group

DECEMBER 1, 2023

Whether your organization has a dedicated Account Management team, or your salespeople are in charge of managing their own accounts, it’s important to establish account management KPIs to measure performance and effectiveness. Watch the video below to learn more. Learn more about IMPACT here.

Account Management 96

Account Management Management Account Planning Sales Training 96

Revegy

JULY 17, 2018

Are your account plans helping your teams meet their quotas or are they missing the mark? Without comprehensive, well thought out account plans, companies are missing out on major revenue opportunities and risk losing some of their largest clients. 1) Figure Out Who Matters with Relationship Maps.

Account Planning 40

Account Planning Suppliers Profitability Decision-making 40

DemandFarm

APRIL 4, 2023

In case that person leaves your accounts, the amount they were bringing into the organization is automatically at risk. In such a situation, it is important to give visibility to the organizations that relationships are important. Why should you adopt Digital Key Account Management?

Key Account Management 52

Key Account Management Account Management Digitalization Management 52

ProlifIQ

JUNE 21, 2023

By focusing on these key accounts, businesses can get more return on investment and establish long-term partnerships. A successful strategic account management strategy begins with a deep understanding of the role strategic accounts play in an organization’s success.

Account Management 52

Account Management Management Account Planning Stakeholders 52

Upland

NOVEMBER 27, 2023

Before you strategize how you’re going to sell, therefore, you have to understand the organization you’re selling to. Most importantly, you’ll need to assess how import- ant this initiative is for the organization. The enemy might be an operational issue rooted in organization, process, culture, skill, or tech.

Account Planning 195

Account Planning Suppliers Decision-making Leadership 195

Arpedio

OCTOBER 11, 2021

Define the role of your KAMs or SAMs as leaders in your business SAMA offers a vital community to accelerate KAM programs It’s Strategic Account PlannING, not Account Plan Digital has permanently transformed the KAM role. SAMA is a global non-profit organization with more than 15,000 members.

Key Account Management 98

Key Account Management Account Management Co-Creation Management 98

Account Manager Tips

JUNE 29, 2021

Capture Strategy Tips A capture strategy identifies how to position organizations as the supplier of choice and convince clients to renew without considering alternatives. Create contact plans to keep in touch with key stakeholders in your company and your client's. GRAHAM Different stakeholders will value different things.

Suppliers 246

Suppliers Shareholders Stakeholders Decision-making 246

Arpedio

JANUARY 9, 2024

Ready to streamline your account planning? Try ARPEDIO's Account Planning tool. Metrics and KPIs guide Account Managers in allocating resources effectively, ensuring that efforts are focused on activities that yield the highest return on investment and contribute to overall account success. Let's talk!

Account Management 52

Account Management Management Client Relationships Account Planning 52

Revegy

FEBRUARY 25, 2020

stakeholders in 2014 to 10.0 Yet, a recent survey by FinListics Solutions, the solution for financial analytics that power Insight-Led Selling® and Revegy, a leading technology platform for customer revenue optimization, reveals that only 26 percent of sales organizations believe they do this very well. Increase profit margins.

Supply Chain 82

Supply Chain Logistics Manufacturing Investors 82

ProlifIQ

MARCH 19, 2021

Increasing customer retention rates by even a small percentage can turn into a much larger boost in your company’s profit. Also, due to the sheer size of enterprise accounts, they offer more deals overall compared to smaller accounts (on average). Think of the deal that landed you the enterprise account. This leads to….

Account Planning 52

Account Planning Stakeholders Profitability CRM 52

ProlifIQ

MARCH 19, 2021

Increasing customer retention rates by even a small percentage can turn into a much larger boost in your company’s profit. . Also, due to the sheer size of enterprise accounts, they offer more deals overall compared to smaller accounts (on average). Think of the deal that landed you the enterprise account.

Account Planning 52

Account Planning Stakeholders CRM Profitability 52

Hubspot Sales

MARCH 18, 2019

Key accounts are 60 to 70% likelier to close than new ones, plus spend 33% more on average. According to the Harvard Business Review , customer satisfaction increases 20% within a few years of starting a key account management program. Profits and revenue, meanwhile, can increase by 15%. Key Account Management Strategy.

Key Account Management 125

Key Account Management Account Management Management Account Strategy 125

Revegy

OCTOBER 2, 2019

Your approach to managing and growing your most strategic accounts impacts your ability to optimize revenue. Why Focus on Key Accounts? Key Accounts are your most profitable, scalable, and tenured clients. Key accounts are hard to win, hard to retain and particularly challenging to grow. 4. Changing Needs.

Account Growth 69

Account Growth Key Account Management Account Management Account Planning 69

Hubspot Sales

SEPTEMBER 16, 2020

To others still, it means a key account plan. Many sellers engage in opportunity planning when they pose questions such as: What business problem are you trying to solve for the customer? Who are the stakeholders you need to engage with? What plan of action will keep the relationship healthy and profitable?

Account Management 128

Account Management Sales Account Planning CRM 128

Arpedio

APRIL 30, 2024

Implement your preferred methodology in Salesforce, today Ensure that your defined best practice or sales methodology is being followed, accelerated, and rolled out for the entire organization. Conclusion In conclusion, implementing effective account growth strategies is crucial for businesses looking to achieve long-term success.

Account Growth 52

Account Growth Client Relationships Business Growth CRM 52

Arpedio

JANUARY 5, 2024

By differentiating the nuanced approaches of each discipline, organizations can refine their strategies to ensure not just satisfaction, but success—an outcome that both secures brand loyalty and drives competitive advantage.

Account Management 52

Account Management Customer Success Management Energy and Utilities 52

Arpedio

MARCH 26, 2024

Pre-sales strategy refers to the set of activities, processes, and methodologies that organizations employ to engage with potential customers before the actual sales transaction takes place. By understanding customer pain points and objectives, organizations can tailor their offerings to deliver maximum value and relevance.

Value Proposition 52

Value Proposition Prioritization Sales Organization 52

Arpedio

AUGUST 22, 2023

Whether you’re seeking to refine your existing practices or delve into the world of KAM for the first time, these best practices will equip you with the tools you need to forge strong, lasting partnerships and drive exceptional results for both your clients and your organization. Superior together. Enhance forecast accuracy.

Key Account Management 52

Key Account Management Account Management Management Onboarding 52

SmartKarrot

MARCH 25, 2022

Role: Customer Success Director Location: New York, NY, US Organization: Pacvue As a Customer Success Director, you will work with brands to identify business priorities and goals. Strategic identification of upselling and expansion opportunities and collaborating with Account Management on continuously adding incremental revenue.

Customer Success 19

Customer Success Account Planning Stakeholders Finance 19

SmartKarrot

NOVEMBER 2, 2022

Role: SVP, Customer Success Location: Atlanta, GA, US (Hybrid) Organization: Cardlytics As an SVP of Customer Success, you will lead and scale an inclusive, world-class, multi-discipline services organization – driving vision, growth strategy, and execution.

Customer Success 19

Customer Success Stakeholders Onboarding Finance 19

SmartKarrot

FEBRUARY 21, 2023

With the rapid evolution of SaaS platforms, the existing benchmarks of success are being replaced with new ones that better reflect the intrinsic value of functions and businesses in the eyes of stakeholders and investors. The most common dysfunctions that have been observed to ail account management are elaborated in the subsequent sections.

Account Management 10

Account Management Management Account Planning Stakeholders 10

OnStrategyHQ

MAY 18, 2021

A mark of a good strategic plan is one that is clear and focused (not too many goals and objectives ), as well as balanced – telling a strategy story about how your whole organization is linked and aligned to drive key performance indicators. Carry over goals from last planning period. Organization-wide strategies.

Organization 96

Organization Facilitation Small Business Marketing 96

SmartKarrot

NOVEMBER 16, 2022

Role: Associate Director, Customer Success Location: Canberra, Australian Capital Territory, Australia Organization: Datacom As an Associate Director of Customer Success, you will have a Customer Focus– this role is supporting a large, complex customer. Apply here: [link]. Apply here: [link]. Apply here: [link]. Apply here: [link].

Customer Success 19

Customer Success Client Relationships Profitability Performance Review 19

SmartKarrot

MAY 12, 2023

This article will discuss the top 8 Key Account Management processes that can help organizations drive sustainable growth. Account Selection and Segmentation The foundation of any successful KAM strategy lies in identifying the right customers to target.

Key Account Management 10

Key Account Management Account Management Business Growth Value Proposition 10

Arpedio

OCTOBER 10, 2023

Table of Contents Importance of Personalization in Account-Based Selling (ABS) Account-based selling has emerged as a strategic imperative for organizations seeking to engage their most valuable accounts, and central to the success of account-based selling is personalization. Superior together.

Decision-making 52

Decision-making Account Planning Marketing Stakeholders 52

SmartKarrot

OCTOBER 27, 2021

Role: VP, Customer Success Location: Remote, Sunnyvale, CA, US Organization: Clari As a VP of Customer Success, you will lead all aspects of the Customer Success organization which includes driving strategic adoption, ensuring a remarkable customer experience, and optimizing ongoing engagement with Clari.

Customer Success 19

Customer Success Stakeholders Client Relationships Account Planning 19

Arpedio

APRIL 30, 2024

Implement your preferred methodology in Salesforce with ARPEDIO Ensure that your defined best practice or sales methodology is being followed, accelerated, and rolled out for the entire organization. To calculate ROI, you divide the net profit gained from value selling by the cost of implementing those strategies.

Value Selling 52

Value Selling Value Proposition Negotiation Decision-making 52

Account Management Skills

AUGUST 24, 2021

With the account management world, you do it based on the commitments you’re making to your customers. But it’s a very similar dynamic, I’m still creating a plan. I’m working toward that plan. I’m updating internal and external stakeholders, and all that sort of stuff.

Account Management 98

Account Management Management Account Planning Co-Creation 98

SmartKarrot

OCTOBER 12, 2021

Role: Vice President of Customer Success Location: Remote, United States Organization: Seamless.AI As a Vice President of Customer Success, you will set the overall vision and strategic plan for the Customer Success organization, focusing on increasing product adoption, leading a positive customer experience, and driving growth.

Customer Success 19

Customer Success Account Planning Digitalization Customer Experience 19

Arpedio

MARCH 27, 2023

It also helps sales leaders and reps organize and track prospects and see how potential deals are progressing against their monthly, quarterly, or annual targets. In a few more words, pipeline management is important because it helps organizations effectively plan, organize, and track the progress of leads from A to Z.

Software 52

Software Software Management Sales 52

Arpedio

MARCH 27, 2023

It also helps sales leaders and reps organize and track prospects and see how potential deals are progressing against their monthly, quarterly, or annual targets. In a few more words, pipeline management is important because it helps organizations effectively plan, organize, and track the progress of leads from A to Z.

Software 52

Software Software Management Sales 52

SmartKarrot

NOVEMBER 25, 2020

Director, Customer Success Location: Denver, Colorado, United States Organization: Convercent As a Sr. Lead the CSMs through the development and management of strategic account plans and business reviews that can be used to create internal and customer alignment with their desired outcomes.

Customer Success 10

Customer Success Stakeholders Onboarding Account Growth 10

SmartKarrot

JUNE 7, 2021

Role: Customer Success, Director Location: Bellevue, WA, US Organization: Zenoti As a Customer Success Director, you will be creating value, revenue, results, and rock-solid relationships with Zenoti customers by being a strategic, trusted business partner and advocate.

Customer Success 10

Customer Success Partnership Management Onboarding Client Relationships 10

Arpedio

JUNE 10, 2024

Effective account management hinges on building strong, long-lasting relationships with customers. CRM platform: A CRM platform can segment its customers into different groups such as small businesses, mid-market companies, and enterprise-level organizations. Each segment receives tailored account management strategies.

Account Management 52

Account Management Management e-Learning Retail 52

ProlifIQ

AUGUST 17, 2023

Introduction: In the dynamic landscape of B2B sales, adopting innovative strategies is essential for sustained growth and profitability. This method focuses on acquiring new customers while simultaneously nurturing existing accounts to drive expansion and increase company revenue.

Acquisition 52

Acquisition Stakeholders Customer Success Profitability 52