Clarity Engagement Solutions

APRIL 26, 2021

New types of stakeholders, little swayed by the strength of a product sales pitch, have been looking to big pharmaceutical companies to sit more consistently at the patient population management table. care stakeholders, pharmaceutical companies are trying to navigate how to be effective with their customers.

Healthcare 91

Healthcare Stakeholders Co-Creation Digitalization 91

Clarity Engagement Solutions

APRIL 26, 2021

New types of stakeholders, little swayed by the strength of a product sales pitch, have been looking to big pharma to sit more consistently at the patient population management table. Long before the COVID-19 outbreak, pharmaceutical companies knew that the customer engagement game had changed. Or, at least they think they are.

Healthcare 91

Healthcare Stakeholders Co-Creation Digitalization 91

Account Manager Tips

NOVEMBER 22, 2022

First things first: find out what they want You can't adapt your account strategy until you understand what the new procurement team want. Who are their internal stakeholders? How do they want to manage supplier relationships? The Seller's Challenge: How Top Sellers Master 10 Deal Killing Obstacles in B2B Sales.

Procurement 130

Procurement Suppliers Supply Chain Key Account Management 130

Clarity Engagement Solutions

APRIL 26, 2021

New types of stakeholders, little swayed by the strength of a product sales pitch, have been looking to big Pharma to sit more consistently at the patient population management table. care stakeholders, pharma companies are plotting their next move, or, at least they think they are.

Healthcare 91

Healthcare Stakeholders Co-Creation Digitalization 91

ProlifIQ

NOVEMBER 9, 2022

The same can be said about sales leaders , where you don’t typically have quotas but specific KPIs that must be hit to also be rewarded a commission or bonus. According to Forrester, “While product and company messaging can be generic, your account strategy and go-to-market plans should be highly account-specific.”

Leadership 52

Leadership Account Planning Sales Leadership Stakeholders 52

Hubspot Sales

MAY 19, 2020

Of all the steps involved with starting an ABM strategy, the one that usually stops people in their tracks is picking the best target accounts. In fact, equipped with the right approach, marketing and sales teams can pick their accounts together in as little as an hour. This strategy is often called, "logo acquisition.".

Decision-making 113

Decision-making Management Acquisition Value Proposition 113

Revegy

AUGUST 12, 2020

If you’re responsible for growing your company’s revenue, either through a sales or an account management role, the panic of deal slippage or limited revenue opportunities may feel unavoidable. To keep your goals on track and to uncover new opportunities, focus on establishing a customer-centric strategy.

Account Planning 69

Account Planning Account Management Stakeholders Client Development 69

SmartKarrot

MAY 30, 2023

Apply here: [link] Role: Customer Success Manager Location: London, England, United Kingdom (On-site) Organization: Protecht As a Customer Success Manager, you’ll be handling both sales and customer service. You will report to the Global Head of Sales. Review and report financial data on a regular basis.

Customer Success 19

Customer Success Emotional Intelligence Stakeholders Negotiation 19

Account Manager Tips

OCTOBER 11, 2021

15 Reasons Why You Might be a Bad Account Manager Bad key account managers fail to build business relationships and achieve results. Here are fifteen signs you might be a bad key account manager and how to turn yourself into a good one. Has no plan Which clients need an account plan? Internal teams.

Account Management 246

Account Management Key Account Management Management Suppliers 246

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. Good at learning new systems. Zendesk knowledge is a plus.

Customer Success 19

Customer Success Advertising eCommerce Stakeholders 19

SmartKarrot

JANUARY 27, 2023

Apply here: [link] Role: Customer Success Director Location: Remote, United States Organization: Imagine Learning As a Customer Success Director, you will direct and oversee the Customer Success Manager team and function. Attract, hire, and maintain a high-performance Customer Success Manager staff.

Customer Success 19

Customer Success Energy and Utilities Construction Stakeholders 19

SmartKarrot

APRIL 21, 2023

Role: Customer Success Manager Location: Salt Lake City, UT, United States (Remote) Organization: Tava Health As a Customer Success Manager, you’ll Establish trusting relationships with important employer stakeholders, such as HR and Benefits Administrators. Take on new clients and take part in periodic review calls.

Customer Success 19

Customer Success Account Strategy Stakeholders Onboarding 19

SmartKarrot

MAY 17, 2022

Define and evolve engagement strategy with VP, Customer Care including roles and responsibilities, customer segmentation, coverage model, and engagement model. Continuously monitor and manage customer health to identify churn risk early and drive higher retention. Manage and escalate data inquiries and investigations as needed.

Customer Success 19

Customer Success Key Account Management Stakeholders Negotiation 19

SmartKarrot

MARCH 30, 2023

Role: Senior Customer Success Manager Location: United States (Remote) Organization: Talentify.io As a Senior Customer Success Manager you’ll be focusing on a certain set of accounts and fostering and sustaining relationships with important stakeholders. Good at learning new systems. Zendesk knowledge is a plus.

Customer Success 15

Customer Success Advertising eCommerce Stakeholders 15

SmartKarrot

AUGUST 24, 2021

Manage customer success activities, on-boarding and adoption, customer success management, renewals, cross-sell/up-sell sales leads, and customer advocacy. Identify KPIs and set-up reporting and dashboards to effectively report out on progress to key stakeholders.

Customer Success 19

Customer Success Stakeholders Account Strategy Business Growth 19

SmartKarrot

APRIL 18, 2022

Drive employee engagement and a high-performance culture within the teams, ensuring effective performance management, coaching, and development of the teams, and creating an environment where people can excel through accountability, encouragement, and empowerment. Drives innovation, best practices, and process improvement.

Customer Success 19

Customer Success Advertising Finance Account Strategy 19

Revegy

JULY 17, 2018

Are your account plans helping your teams meet their quotas or are they missing the mark? Without comprehensive, well thought out account plans, companies are missing out on major revenue opportunities and risk losing some of their largest clients. How are you measuring the strength of your relationships with key accounts?

Account Planning 40

Account Planning Suppliers Profitability Decision-making 40

SBI

MAY 8, 2012

Tweet Spring cleaning to rejuvenate sales. If you find a renewed sense of purpose emerging from the all-too-long winter months, here are several tools you’ll surely want to consider for rejuvenating your sales life. How can you alter, or refocus your sales plan accordingly to optimize your efforts? Spring is here.

Account Strategy 33

Account Strategy Sales Finance Communication 33

SmartKarrot

JANUARY 21, 2022

Role: Director of Customer Success Location: Remote, United States Organization: Twingate As a Director of Customer Success, you will hire a team of talented customer success managers and leaders. Work cross-functionally with sales to ensure successful deployments across Twingate’s largest deployments.

Customer Success 19

Customer Success Value Proposition Leadership Account Planning 19

SmartKarrot

APRIL 7, 2021

Role: Customer Success Director (South) Location: Boulder, CO, US Organization: Uplight As a Customer Success Director, you will collaborate with senior executives on account strategy and delivery. Meet/exceed your accounts’ annual sales target to support Uplight in reaching its goals, while being well rewarded for your efforts.

Customer Success 10

Customer Success Account Strategy Stakeholders Leadership 10

SmartKarrot

FEBRUARY 17, 2021

Role: VP Customer Success Location: Fremont, CA, US Organization: Privacera As a VP of Success Manager, you will be responsible for leading, expanding, and mentoring the Customer Success teams through strategy and Objectives and Key Results along with hiring, coaching, and developing a world-class team.

Customer Success 10

Customer Success Value Proposition Stakeholders Onboarding 10

DemandFarm

APRIL 26, 2023

Key Account Management (KAM) focuses on building long-term relationships, and aims to improve customer satisfaction – especially in a B2B scenario. A key account manager’s primary responsibility is ensuring that the needs of key clients are met, and that they remain satisfied with the company’s products and services.

Key Account Management 52

Key Account Management Account Management Interpersonal Skills Management 52

SmartKarrot

AUGUST 4, 2021

Role: Director of Customer Success Location: New York, United States Organization: Namogoo As a Director of Customer Success, you will manage and coach a team of customer success team leads and managers by developing and expanding their customer, product, and domain expertise to build the best in class CS team.

Customer Success 10

Customer Success Onboarding CRM Stakeholders 10

SmartKarrot

JULY 1, 2020

Role: Platform Partnership Manager Location: Newyork, US Organization: Stripe Stripe is looking for someone who can manage their existing partners and identify new opportunities to expand and grow the relationships. Apply here: [link] Role: Enterprise Customer Success Manager Location: London, England, UK Organization: Nitro, Inc.

Customer Success 10

Customer Success Customer Life Cycle Partnership Management Negotiation 10

Arpedio

JANUARY 11, 2023

How to Succeed With Account Management. Let’s show you how to get the most out of your account management! In this blog, we’ll break down the concept of account management, and why it’s so important in order to drive a successful business in today’s increasingly complex B2B industry. Back to blog.

Account Management 52

Account Management Management Key Account Management B2B 52

SmartKarrot

DECEMBER 11, 2020

This includes retaining talent and implementing processes designed to manage turnover effectively. Participate as a stakeholder with Twistle’s marketing and product teams to represent clients especially when in reference to the Twistle platform and Looker. Seek out opportunities for client renewal and up-sell.

Customer Success 10

Customer Success Finance Innovation Facilitation 10

SmartKarrot

JULY 20, 2022

Role: Customer Success Director, Brands Location: New York, NY, US Organization: LiveRamp As a Customer Success Director, you will assist the clients with day-to-day management and troubleshooting for the largest and most strategic enterprise brand partners. Craft & execute against growth plans for customers.

Customer Success 3

Customer Success Stakeholders Finance Advertising 3

Red Star Kim

JUNE 7, 2023

Funnels for target client segments Another approach considered was to focus on the customer journey (marketing) and buyer funnels (sales) for a few selected segments (or personas). And then concentrate strategy on improving and differentiating the experience and proposition through those segments.

Artificial Intelligence 130

Artificial Intelligence Transportation Digital Transformation Innovation 130

SmartKarrot

MAY 31, 2022

Role: VP, Customer Success (Remote) Location: Remote, Chicago, IL, US Organization: Sales Talent Agency, Inc. Sets the strategy and prioritizes Objectives and Key Results, while leading the Customer Success teams. Become a master CRM user, proficient in updating fields, creating and managing Insertion Orders.

Customer Success 3

Customer Success Advertising Onboarding Account Strategy 3

AchieveIt

OCTOBER 17, 2023

It’s important to ensure these “owners” are not accountable in name only — the accountable party should make progress reports and take responsibility for project wins and losses. Accountability also enhances organization-wide efficiency. What Happens Without an Accountability System?

Leadership 52

Leadership Communication Stakeholders Organization 52

SmartKarrot

MAY 28, 2021

Role: Customer Success Director Location: Home, KS, US Organization: Acoustic As a Customer Success Director, you will develop account strategies in accordance with overall Acoustic GTM motions and customer business objectives. Partner with Sales Directors to develop a plan for customer success and expansion.

Customer Success 10

Customer Success Logistics Customer Experience Account Strategy 10

Hubspot Sales

JULY 1, 2019

According to Google Trends, interest in account-based sales is steadily rising. But what is account-based sales? An account-based model treats every account like a market of one. Read on for a deep dive into account-based sales. What Is Account-Based Selling? 1) Who are our customers?

Stakeholders 82

Stakeholders Finance Sales Decision-making 82