Remove agency project-estimates
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How to prevent 3 difficult client conversations – a checklist for account managers

Account Management Skills

Here are 3 common scenarios in which an account manager has to have a difficult conversation: Overspend Agency spends more time/resources than estimated and the account manager has to inform the client the project has gone over budget (and ask for more money to cover the overspend) Delays Something unexpected happens to delay delivery on the agency (..)

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How can agencies make client relationships more profitable?, with Chris Merrington

Account Management Skills

Business growth consultant, Chris Merrington , shares some golden nuggets of advice about how agencies can be more commercially savvy. Now a lot of people listening to this will know who Chris is because he’s very well known in the agency industry. And I’ve worked with 150 agencies over the past 18 years.

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When prospects say no: Sales recovery for digital marketing agencies

PandaDoc

One of the biggest challenges digital marketing agencies face is both generating leads, and then turning prospects into customers. In the State of Digital Agency Report carried out by Databox and HubSpot, 60% of digital agencies named “finding new clients” as their top pain point. Well, the answer in many cases, nothing.

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Who Is a Client Partner? What Is a Client Partner’s Role?

SmartKarrot

They must therefore be prepared for this type of request and understand how best to handle it within their current project constraints (time/budget/scope). The client partner is on the agency’s front lines. The estimated additional pay is £21,116 per year. The estimated additional pay is £21,116 per year.

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Nov 15 – Customer Success Jobs 

SmartKarrot

Collaborate and foster effective working relationships with internal teams (Client Success, client sales, operations, research, creative, IT) and external teams (direct clients and media/creative agencies). Assume ownership of projects from initiation to completion to ensure client/agency/sales/Client Success.

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How an AM and PM work together in a digital agency, with Kate Vines and Kiorhte Aghoghogbe

Account Management Skills

On this episode, we’re talking about the split between the agency Account Manager and the agency Project Manager role, with Kate Vines and Kio Aghoghogbe from Hallam. Kate is Project Delivery Manager and Kio is Senior Digital Account Manager. I’m currently a project manager at Hallam.

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The 7 biggest mistakes salespeople make when presenting pitch proposals

PandaDoc

According to some estimates, as many as 90% of sales proposals don’t lead to sales. But for digital marketers or agencies that want to communicate a modern, trendsetting nature, it’s a slam dunk. Ask for the sale, the deposit, or whatever other commitment is required to move the project. Don’t be wishy-washy.