How to prevent 3 difficult client conversations – a checklist for account managers
Account Management Skills
APRIL 8, 2024
Here are 3 common scenarios in which an account manager has to have a difficult conversation: Overspend Agency spends more time/resources than estimated and the account manager has to inform the client the project has gone over budget (and ask for more money to cover the overspend) Delays Something unexpected happens to delay delivery on the agency (..)
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