Zendesk

APRIL 27, 2023

The world is experiencing a defining moment for humanity: after years of advances, artificial intelligence is having its coming out party. So as innovators in customer support software, we’re not just keeping track of developments in AI—we’re driving them.

Artificial Intelligence 52

Artificial Intelligence Innovation Customer Experience Internet 52

Red Star Kim

NOVEMBER 13, 2023

It was good to meet the private client lawyers – some recently promoted to head of department – for a workshop on “ Managing and growing your private client practice” earlier this month.

Business Planning 147

Business Planning Emotional Intelligence Marketing Management 147

Hubspot Sales

DECEMBER 16, 2020

As salespeople, we can all agree on the significance of accurate data — it allows us to better understand our customers’ wants and needs, improve our customer experience, and personalize our sales efforts to meet our leads and customers wherever they are. Read more about CDPs and top CDP software providers here.

CRM 140

CRM Artificial Intelligence Customer Experience Organization 140

Agile CRM

DECEMBER 14, 2022

This not only reduces costs, but also allows businesses to access a range of advanced features, such as virtual meetings, call forwarding, and voicemail. With a cloud-hosted option, the software-based PBX solution 3CX provides customers with web conferencing, CRM integration, live chat, instant messaging, and native mobile apps.

CRM 52

CRM Software Software Communication 52

Zendesk

DECEMBER 8, 2021

Over the past two years, the Internet has become our conference room, gym, doctor’s office, personal gathering place—basically, our whole life. Creating an excellent customer service experience means going beyond meeting the basic requirements. The power of customer service automation and AI. The importance of the human touch.

Artificial Intelligence 98

Artificial Intelligence Digitalization Communication Media 98

Hubspot Sales

JUNE 5, 2018

Your sales pitch can make or break the deal, so it’s a good idea to have that nailed down before meeting with your customer. It’s your opening line, your verbal business card, and the first thing your customer will hear when you call or meet with them. This is where intelligent sales technology comes in. Brightfunnel.

Sales 144

Sales Artificial Intelligence Value Proposition Decision-making 144

Hubspot Sales

NOVEMBER 29, 2022

To reduce the probability of such inaccuracies, sales forecasting software has become an indispensable part of the professional sales kit. This post shares 12 forecasting software that can help you predict, monitor, and optimize your deal pipeline. Benefits of Sales Forecasting Software. The 12 Best Sales Forecasting Software.

Software 107

Software Software Artificial Intelligence Sales 107

Mercuri International

MARCH 8, 2022

Historically, this has often been about mechanical automation, but today productivity gains are often based on information, transparency, interconnectivity and artificial intelligence. Can you save a client contact from having their questions left unanswered, or perhaps even help them be enlightening at internal meetings?

Sales 52

Sales Suppliers Artificial Intelligence Customer Value 52

Freshworks

NOVEMBER 12, 2020

Businesses have been worried about opening the floodgates of conversation without clear visibility if they can meet the new demand. . The technology behind that quick escalation is a cool use of Artificial Intelligence to glean meaning from unstructured information. As known earlier, people are social. They love to talk.

e-Learning 52

e-Learning Artificial Intelligence Transportation Digital Transformation 52

MDI Training

JANUARY 26, 2022

In a world where buzzwords such as VUKA1, BANI2, digitalization and agility have found their way into the operational meetings of HR departments, it is essential to actively address the constantly new and changing realities of our society. This is a method that originated in software development. Leader Camps. Breakthrough Sessions.

e-Learning 98

e-Learning Leadership Digitalization Artificial Intelligence 98

Hubspot Sales

MARCH 23, 2018

Never start your sales calls or meetings by talking about bad weather, traffic, or being busy. When I get on sales calls that I’ve set up from meeting requests, I always like to articulate clear agendas and ask the prospects if that's okay with them. How does this help you? Always begin with a positive comment or anecdote.

Decision-making 145

Decision-making Sales Artificial Intelligence Value Proposition 145

Showpad

APRIL 9, 2021

It’s hard to get your foot in the door on a video conference call, isn’t it? At the end of several hours spent meeting with stakeholders from across the company, a new hire will be struggling to keep up with the deluge of information. Scalable, flexible learning pathways tailored to meet the needs of each rep.

Facilitation 52

Facilitation Artificial Intelligence Digitalization Remote Working 52

Hubspot Sales

DECEMBER 15, 2020

Enter: Call recording software. Call Recording Software. Call recording software records phone calls in a digital format via voice over internet protocol (VoIP) — which allows you to make calls over internet connection — or traditional phone. Benefits of Call Recording Software. Call Recording Software.

Software 141

Software Software Artificial Intelligence Internet 141

SmartKarrot

MAY 14, 2023

While you have an assistant to take notes from the meeting but the assistant, who is new to your organization, is not familiar with the customer’s accent and fails to understand certain details… The assistant transcribes the call and takes manual notes, and the same is also shared with the customer who reverts with certain errors and missed details!

Artificial Intelligence 10

Artificial Intelligence Customer Success Communication Software 10

SmartKarrot

MAY 8, 2023

Are you among such people and do you wish there was a way to make you stand out in the meeting and highlight your intelligence and expertise? And the secret is… You can now apply a FREE intelligence layer on your video conferences and impress everyone with your knowledge! Pay attention to body language.

Artificial Intelligence 10

Artificial Intelligence Communication Customer Success Meetings 10

SBI

SEPTEMBER 12, 2018

TimeTrade @TimeTrade TimeTrade’s Intelligent Appointment Scheduling helps optimize engagement across sales, marketing and customer service & support. TimeTrade can be integrated into almost any channel, allowing prospects and customers to make meetings and appointments at the peak of their interest. Booth 1910.

Artificial Intelligence 42

Artificial Intelligence Manufacturing Sales CRM 42

Apptivo

OCTOBER 11, 2023

Key Considerations in Choosing the Ideal Sales Tools Software 4. Key Considerations in Choosing the Ideal Sales Tools Software Choosing the right sales tools and software is vital for streamlining processes, improving productivity, and driving revenue growth. What is sales productivity? Why is sales productivity important?

Software 52

Software Software Sales CRM 52

Showpad

FEBRUARY 5, 2021

Ideally, you should also be able to share content in a number of different contexts — such as shared spaces with individual potential clients, custom links or attachments — and do so in real time during in-person or virtual meetings with prospects. SalesLoft and/or Outreach for easy, efficient content sharing.

Artificial Intelligence 52

Artificial Intelligence Sales Remote Working Onboarding 52

SmartKarrot

MAY 4, 2023

Video conferencing and meetings have now become a part of everyday life. Concepts like remote teams to work from anywhere have introduced a brand new work culture in the 21st century, to a point where 58% of companies globally resort to video conferencing or online meetings every day.

Software 10

Software Software Communication Meetings 10

SBI

NOVEMBER 7, 2019

Even add a "schedule a meeting" button. Adaptive Insights, the worldwide leader in cloud corporate performance management (CPM) and business intelligence (BI), focused its sales messaging on how it could help. Prospect Intelligence. Video Reviews. Lead Engagement. Personalized sales prospecting videos increases engagement.

Acquisition 20

Acquisition Account Planning B2B Onboarding 20